セントルシア・サルファースプリングス・リジュベニング・マッドバス・ツアー

Thank you, Ashley, for sharing feedback about the wonderful experience you had with our team. We do thank you for choosing us and we wish you the best.

Thank you for sharing feedback about the wonderful experience you had with our team member Miguel!

Thank you for sharing feedback about the wonderful experience you had with our team member!

Thank you so much, Thandra! We are thrilled to hear that you and your mom had an awesome time on our Saint Lucia Sulphur Springs Rejuvenating Mud Bath Tour. Miguel's warmth, local knowledge and attentiveness to every guest including those who need a little extra care is something we are truly proud of. The Toraille Waterfall and Sulphur Springs mud bath experience is one of St. Lucia's most iconic and we are so glad Miguel made it memorable for your family. We hope to welcome you both back to St. Lucia very soon! — The FRAM Tours St. Lucia Management Team

Thank you so much, Jordan! We are delighted to hear you had an amazing time on our Saint Lucia Sulphur Springs Rejuvenating Mud Bath Tour. This is one of St. Lucia's most iconic experiences and we are glad Miguel was able to bring it to life with his local knowledge and passion for the island. Stopping to take in the sights and capture great pictures along the way is all part of the journey. We hope this was the first of many visits to beautiful St. Lucia and that FRAM Tours is your guide every time! — The FRAM Tours St. Lucia Management Team

Thank you so much for this wonderful review! We are thrilled to hear that Miguel made your Saint Lucia Sulphur Springs Rejuvenating Mud Bath Tour such a great experience. Visiting the Sulphur Springs and Toraille Waterfall while taking in stops at the chocolate factory, Marigot Bay and Anse La Raye is exactly the kind of rich, immersive St. Lucia experience we love delivering. We are glad the photo opportunities and local knowledge along the way added to your day. We hope to welcome you back to St. Lucia again soon! — The FRAM Tours St. Lucia Management Team

Good morning Susan, It is unfair for you to state something that isn't a fact in a review which can cause damage to a business. First off you selected an 11 am pick up which is our cut off time. The ship you arrived on docked at 2 pm which we accommodated. You mentioned you had to be back by 7:30 pm which we did. Therefore, it is impossible to take 3 hours each way since we got you back in 5 hours which included stops along the way and the mud bath. The service you booked is a tour which is what you received with stops at the different viewing points with historical facts along the way. The guide mentioned you stayed at the mud bath for over an hour. He actually had to come inform you that you needed to head to the other location before they closed. Sadly due to the extra time spent at the mud bath you missed the closing time at toraille which the guide mentioned you acknowledged. Therefore it's rather unfair of you to give us this poor review after we did infact provide the service as advertised. Furthermore you did infact receive the majority of the tour except for the waterfall part since the guide got there a few minutes later passed closing time as a result of the extra time you stayed at the mud bath. He also mentioned your group accepted fault for this part.

Noelle, thank you for the glowing 5-star review! We are so happy to hear that your tour of the Sulphur Springs and Torraille Waterfall was the highlight of your trip. ​Anthony is known for being kind and easygoing, and we love that he made you feel so comfortable throughout the day. Providing delicious snacks, drinks, and those extra stops at local chocolate shops is exactly how we like to showcase the best of our island! ​We are thrilled you had such an amazing experience, and we hope to welcome you back to Saint Lucia again soon. ​Warm regards, ​The FRAM Tours St. Lucia Management Team

Thank you

Hi Jaime, thank you for the 4-star rating and for your detailed feedback on the Sulphur Springs Rejuvenating Mud Bath Tour. We are so glad you enjoyed the beauty of the island and the small group setting. Miguel was your guide for this trip, and he truly enjoys sharing the history of our island with guests. We appreciate your perspective on the itinerary and those local stops. We focus on land-based experiences specifically so we can offer a comprehensive tour of the island, and we always aim to manage our time carefully at each location—including the Springs—to ensure our cruise ship guests get back to the port comfortably on time. You’re spot on about the Springs; it is a popular destination that moves quickly, so we treat it as one highlight of a much larger journey through the heart of St. Lucia. We’ll definitely take your comments to heart as we continue to refine how we balance sightseeing with the schedule. We hope the rest of your cruise was just as memorable! Warm regards, The FRAM Tours St. Lucia Management Team