Wonderful. We went to a coral reef. It was okay. We went on a jet ski. We had a good meal and we got nice lounge chairs on the beach. There was a lot of vendors, but they were nice; I rarely buy, but the had a flat board that expended accordion-style into a bowl with an elephant head. Keepsake! Everyone was nice-- very nice!
事業者からの返答
Thank you for your support and positive comments about your experience with our service, we will try to improve ourselves as you mention for future clients.
D
Denise_R
September 21, 2023 · via Viator
Too congested
Terrible! You leave on speed boat to watch first group, why when we could be doing something else. On to another boat to island to sit for 3 hours to be harassed my vendors. Horrible dried up food. Then to another boat to Snorkel among a bunch of floating contraptions. No assistance to get on and off boats.The worst trip ever.
1人が参考になったと回答
事業者からの返答
Sorry to make you upset it's joining tour we have many clients and many activities to service all clients we tried to change boat (all our bote service can switch service we don't need clients waiting for long) and we will improve our staff for more service to all clients.
With best regards,
Operation manager,
Thailandlocaltour
L
Liang_S
August 16, 2023 · via Viator
Good tour plan
Lunch was 👍 all the staff of members are ver efficient and hard workers!
We were enjoy the time in Koh larn Island.
事業者からの返答
Thank you for your support service, and positive comments we will try and improve our service more and more for future clients.
With best regards,
Operation team,
Thailandlocaltour
D
Dianne_N
April 10, 2023 · via Viator
Need to advertise better...
Need to advertise better so people understand the trip is not a snorkel trip bur focuses around all activities -we expected lots of snorkelling but the was only abot30 mi.notes in a 7 hour round trip. Tour was advertised as a 1/2 day tour - but went from 9-4
事業者からの返答
Thank you for your support service and comments and we also keep the good recommence thing and improve our self service for future clients. Thank you once again and have a nice day.
Thailandlocaltour
A
alexlallier
March 8, 2023 · via Tripadvisor
Day Trip to Coral Island
At first, I was a little confused because I didn’t understand the English of the facilitators very well but they were so professional and knew their work so well that, in the end, we could understand each other. I followed their instructions and had a great day. I would have liked to spend a little more time on the beach, though. Not at the expense of other activities, I think it would be worth adding an hour to the whole day.
事業者からの返答
Dear alexlallie,
Thank you for your positive comment we will keep this service for future traveler ever.
With best regards,
Operation team,
Thailandlocaltour
M
Mait_M
December 24, 2022 · via Viator
You are treated like children
You are treated like children - wait here, dont move around on yourself. Snorkling area is very overcrowded and you are not allowed to swim further
1人が参考になったと回答
事業者からの返答
We try to do the best and sorry to make you unsatify, we will keep this for our experience to improve the future.
With best regards,
Operation team,
Thailandlocltour
A
Alexis P
September 20, 2022 · via Tripadvisor
Warning: Shady Business!!!
Was picked up from my hotel & taken to another hotel where I sat for 45 minutes.
Before the very friendly driver came back & told me he was told to take me back to my hotel & the tour was canceled.
Naturally I requested a refund and I was sent this reply
"Dear Alexis,
Today morning is big wave port department are not allow to go then they let all boat delay for a hour (60 minutes) and this booking normally charge without refundable can only change date.
With best regards,
Operation team,
Thailandlocaltour"
Even if I receive a refund, this was the most unprofessional & shady reply I have ever experienced. Please be aware of this unethical business
事業者からの返答
Dear Mr Alexis,
Why you are very impatient for the case this mornig you requested to refund due to port departent not allow all boat out to the sea because they have big wave boat can not go to tour then our driver take you back to the hotel we tried to service all customer but this is out of our control we are meeting to refund all cuatomer.
I don't know this is your upset with thinking we are not refund to you or not we are doing straight to do business with all our customer but today this is not our control it's announce by governer not allow any boat to the sea.
We try to contact you to change to another day you can not change your have one day staying in Pattaya then we are going to meeting to refund you but your hurry to give us 1 star it's not fair you change date from 19 to 21 Sep, 22 we allow you to change normally can not because it over last minute it's no show case but we allow you and this morning problem you do like this it's unfair.
With best regards,
The Manager,
Thailandlocaltour
2
216ghazia
August 29, 2022 · via Tripadvisor
Good one to try
The activities are very good and everyone are enjoying it . Trip is very well arranged but the lunch was not as expected I mean it was like street food not restaurants.
事業者からの返答
Dear 216ghazi,
Thank you for your positive and comment we will keep this good service and improve our weak point to correct all for our future customer.
Thank you once again,
With best regards,
Operation team,
Thailandlocaltour
S
sallykR7047MQ
June 27, 2022 · via Tripadvisor
You get what you pay for.
Overall the trip was okay. Unfortunately it rained for us but we still did the snorkelling regardless. However, snorkelling was not what we expected. It was just a small area of the water that was blocked off near the boat and there really wasn’t that many things to see underwater. Then you take a boat to the island where you can do the banana boat. Again, it wasn’t what we expected. The banana boat ride was just a small, short loop near the shore and seriously only lasted for like 2 minutes (maybe even less). We were pretty disappointed about that. But, lunch that they gave us was good. What we noticed during our trip was that there were a lot of people on the boat with us, but not just “tourists”. It seemed like they knew the tour guides/boat drivers and they were tagging along for the ride. This made the boat very crowded and we could barely all sit and fit in the one boat. Throughout the day, there were also multiple stops with other people with different packages as us. For example some people paid for snorkelling, banana boat, and jet ski. But, even if you didn’t pay for those activities, we were stuck waiting for everyone at each stop. They would bring us ALL to the parasailing place even if you didn’t pay for it and we would have to wait.. which I think made it kind of inconvenient for the people waiting. Overall, it really wasn’t what we were expecting but we still had a good time. Just wish the banana boat ride was longer if that’s what we paid for.
事業者からの返答
Dear Sally,
Thank you for your comment you are our mirror the view our service we will try more and more to improve our service and staff for the future customer as well.
With best regards,
Operation team,
Thailandlocaltour
S
seahopper9947
February 24, 2020 · via Tripadvisor
The sea, the fish, the lunch was good.
I was worried about what kind of tour it would be, but the hotel pickup was good, the island of Run and the snorkeling were good by speedboat.
We met a lot of fish.
We ate lunch together at the big table. They were foreigners, so everyone ate without talking.
