Beautiful experience
This was a wonderful experience the tour gurl was super sweet it’s all organized great the people at the Valcano are so nice. Just deff have tip money to give them. It’s their way of living to assist u in the experience. It was an unforgettable moment I don’t regret a thing!!!
事業者からの返答
Hola Cristina,
Thank you so much for your nice words!
We're so happy you enjoyed your day and have some wonderful memories!
We look forward to providing you more wonderful tours in the future.
Hablamos pronto
Bruce
The mud bath was quite the experience!
Bruce, who was our contact, was wonderful in helping set up your. He was very responsive to our questions.
Pick up at our hotel went fine and the best part of the tour was the mud bath and washing after. Quite an experience and well worth doing! Don’t miss the massage while in the mud and the washing after by the local women.
The day, however, was long and with a lot of sitting around and waiting, after the mud bath and after the lunch. At times during the waiting it seemed a bit disorganized with little explanations and ultimately the day could have been shortened by several hours.
事業者からの返答
Hola Maureen,
I'm glad to hear you were happy with my service and you really enjoyed the volcano mud bath experience.
Sorry to here about the disorder and extra time spent waiting around. I'll be discussing this with our operator and will get this issue fixed as soon as possible.
Thank you so very much for your feedback, it is very appreciated and we hope to provide you with some more tours in the future.
Hablamos pronto
Bruce