The driver for the tour did not turn up and we were forced to cancel the booking - we made several attempts to contact the company and even had reception call them. We waited for over 1/2hr before we cancelled. The number rang out and we received an invalid number message. We never heard back from them. It’s been 2 days since at the time of writing this review. Dodgy.
W
Wanderer00629694942
December 30, 2022 · via Tripadvisor
For what we got way overpriced
We’ll, what to say… Unfortunately we can not agree to all the 5 star reviews here because an intentional thing why we have decided to book exactly this tour was missing - a Guide who make this tour to an experience filled with information to the sights we have visited. We already had a tour in Ubud that has been sold to us as a guided tour but was a overpaid driver that just drove us from sight to sight. In the reviews here we read that this tour was especially operated by a guide. That‘s why we have decided to pay more money to get this extra service. What we got was a driver barely speaking and barely speaking English. Don’t get me wrong, he was very polite and very kind and he stayed calm when we became a bit frustrated about the situation and he offered extra ideas what to visit instead because what also happened was that this tour was offered as a 10 hours full day trip. After not even 4 hours we have been through the program because we decided not to wait 3 hours at heaven gate for one picture in the gate and we decided not to lay on the beach with cloudy weather and slightly drizzling rain. At the end it was a nice day because Putu took us to a local market because I wanted to shop fabrics and afterwards he showed us the Ujung Water Palace, what we would very recommend to see, absolutely nice place and not overcrowded by tourist. For over 2 Mio. Rupiah I expect some more pow pow and wow and not someone who spontaneously jumped in as driver. It would have been ok for us if the organizer would have asked us for another date to conduct this tour by himself. So it was a semi cool experience for us and for Putu.
事業者からの返答
Thank you for your feedback on our last tour! We're sorry to hear that the tour wasn't what you were hoping for. We understand that your expectations may have been too high, but please know that we do make a point of meeting all of our customers' needs and providing an experience they are satisfied with. I am so sorry to hear that your experience was not what you were expecting but I hope this message has helped address the issue. If there is anything else please let us know. Have a great day!
M
Margiacomo
December 27, 2022 · via Tripadvisor
Amazing guide and tour . Can not miss visiting all these amazing places if you are in Bali.
This tour was simply amazing ! Our driver Wayan was so nice and lovely, he took us to all the different spots that were part of the tour and waited for us patiently while we were visiting the locations. He took us to a beautiful place for lunch and before going to the first spot of our tour he took us to a bee and coffee farm where we got to taste so many different types of teas and coffees. Such a wonderful experience . In the Tenganan ancient village we got a guide who showed us around the village and shared with us their history and traditions , he even invited us to his house to met his family . We then travelled to Tirta Gangga and lempuyang temple . On the way Wayan stopped Inma few beautiful spots to let us take amazing panoramic photos . We finished the trip at the beautiful virgin beach , which you simply can not miss to visit . I highly recommend Wayan as the best guide for this tour , he is a really good driver and we he just made us feel so relaxed and comfortable during the whole trip .
事業者からの返答
Thank you so much for the great review! We're so glad to hear that your driver was wonderful and we hope he continues to take good care of you. It's such a comfort to us knowing our drivers are professional and courteous, just like you told us!
We hope that you'll come back for another tour next time, we love having guests like you in our beautiful city :) Have a wonderful day!
M
margwillc
September 25, 2022 · via Tripadvisor
Less crowded than other areas of Bali and stunningly attractive - great value tour visually and financially
This was a fantastic tour with a personal driver who was respectful and incredibly obliging - thank you again Mbah Darmo. Palace, water garden, temple and a stunning beach to finish off the day
事業者からの返答
It was a pleasure to meet you! We were very happy with how our tour went, and we appreciated your feedback. Thank you for taking the time to write such a nice review on TripAdvisor. We hope to have the opportunity to give you another tour in the future!
C
CustomCulture
June 4, 2022 · via Tripadvisor
Motorbike tour
Wayan is the most wonderful, considerate tour guide and driver. He has good English and is very knowledgeable about the area as well as Balinese culture and customs. Cannot recommend him highly enough.
1人が参考になったと回答
事業者からの返答
Thank you so much for great review
Regard
Wayan s
R
Rosej66
June 1, 2022 · via Tripadvisor
Solo female Travler-East Bali
Very well organised from first contact.
This was my first solo trip and felt so comfortable with Wayan that I organised another day with him around East Bali.
First day trip was to the Rice fields Ubud, Second day was around East Bali, absolutely loved the waterhole we went to (only locals really go there) and it was beautiful Ive added some pics of this place for you to ask Wayan if interested.
Will definitaly book with him again such a lovely with loads of knowledge but most of all I felt so safe 😊
事業者からの返答
Thank you Rosse for great review i hope will book for the next tour
Regard
Wayan S
Z
Zessi16
February 3, 2020 · via Tripadvisor
Had a great time!
Driver Wayan was personable, knowledgeable and very flexible. He took the time to cater to our needs. Would definitely recommend the company. We spent 12 hours together and he made it fun and the time just flew. He was also able to provide insight on other highlights/ info for our trip. The only reason I did not give it 5 stars was because I felt unprepared re: how much cash to bring for entrance fees and at one point I did not have the correct shoes for an activity. Wayan was able to front us the money however and we paid him back at the end of the tour. But would definitely recommend providing all the little details at time of booking.
1人が参考になったと回答
事業者からの返答
Dear Zessi
Many thanks for lovely review i hope to see you again next visit.
Wayan
9
901angelikak
January 28, 2020 · via Tripadvisor
Real Bali Tour
Anom and Wayan are very safe drivers. We had three very interesting tours. Two with Anom in the East of Bali and one tour with Wayan. It was a pleasure to drive with both. They are very kind. Thank you very much Anom and Wayan. I can recommend them in any way.
事業者からの返答
Hi Angelikak
Many thanks for use our service and thanks for great review.
Wayan
A
axell864
January 22, 2020 · via Tripadvisor
A very nice day in east Bali
Thank you very much for the nice Tour today. We Had a very good time seeing east Balis Beauty. The Guide was friendly, explained everything and costumized the Tour to fulfil your wishes.
事業者からの返答
Hi
Thank you so much for great review😘
Wayan
7
745gerryd
January 11, 2020 · via Tripadvisor
Tour East Bali Candidasa
We had a wonderful day with Krisna Bali Transport. The driver showed us the most beautiful places and was friendly and informative. Definitely recommended!
事業者からの返答
Hi Gerry
Many thanks for chose Krisna bali transport and thanks for great recommed to us
Wayan