Our guide Naya was excellent, and our other driver in Nusa Penida was great as well. The tour description did not list that there would be hundreds of steps at various locations, and just a heads up, the roads on that island are horrendous. They are the WORST paved roads on the planet! Felt like dirt roads with constant pot holes everywhere. And driving down those roads for hours at a time was a bit much.
事業者からの返答
Dear Marius Badulescu,
Thank you so much for taking the time to share your feedback with us. We are absolutely thrilled to hear that Naya and your driver in Nusa Penida provided excellent service and took great care of you during your tour.
At the same time, we want to sincerely apologize for the unexpected challenges you faced regarding the physical demands of the tour and the road conditions. We completely understand how exhausting it must have been to navigate the hundreds of steps and endure hours of driving on such rough, bumpy terrain without warning.
Nusa Penida's infrastructure is notoriously underdeveloped, and the roads are unfortunately known for severe potholes and unpaved stretches. We are truly sorry for not properly preparing you for the steep stairs and these rugged travel conditions.
Moving forward, we will make sure to explicitly communicate these details so that future travelers know exactly what to expect. We truly appreciate your honesty, as it helps us improve.
We hope to have the opportunity to welcome you back in the future for a much smoother and more comfortable experience.
Warm regards,
Bali Golden Tour
E
elenis942
August 27, 2026
Great experience.
We went to Nusa Penida with our driver, Dirga. He arrived early in the morning right on time and was very kind, helpful, and responsible. The whole trip went smoothly and comfortably. I would highly recommend him without hesitation!
W
Wander09601173792
July 23, 2026
iconic Nusa Penida
We had a very nice experience at east and west nusa penida. The tour guide Naya has been very helpful on the entire journey.
D
D4428IEchloeh
June 8, 2026
Incredible trip with Arsa! He was kind, helpful and full of knowledge, our driver was also excellent. Loved the trip!
Amazing tour guide, driver and scenery!
2
265umeshs
April 19, 2026
Door to Door Day trip Nusa Panida island
We went for day trip with driver name Pasek Agus, who was prompt on time for a 6:30 am pickup from our hotel Platinum, spoke good English. Augs stayed with us throughout the journey ensured our ferry tickes both ways were collected and stayed with us during our day trip on Nusa Panida Island. He was knowledgeable and we felt safe with Augs.
C
cionnies
April 15, 2026
West and East Nusa Great Adventures!
We highly recommend Istun and Katut as they make sure we're ok during the trip and assist us in every possible ways. They took good photos of us in all beautiful locations of the day and we would say our hearts were left in Bali!🫶
V
Voyage823827
February 28, 2026
Very great experience Special thanks to Mr. Darma for such polite & sweet nature he made our journey super awesome tota
Very great experience
Special thanks to Mr. Darma for such polite & sweet nature he made our journey super awesome totally recommended
S
shiiyinl
January 2, 2026
Helpful driver and safe trip
Driver - Naya (in Bali) and Keutu (in Nusa Peninda) were fantastic! Not only was the driving top-notch, but they were also incredibly friendly and helpful by helping us taking photos and videos. It made my commute so much more enjoyable. Thanks
N
nethaniab2025
December 5, 2025
West Nusa Penida Tour - All inclusive
It was a good experience and kuya darma is very accommodating and always taking care of us. We loved the view, and the food that we ate.
8
810julieanna
November 25, 2025
The place is breathtaking and i enjoyed snorkelling and the lunch served was very good as well. Really love Bali.
The tour guide UNCLE DARMA is very accommodating and helpful. He’s very fluent in English. And he’s very thoughtful in carrying my bag when i was tired from walking up the road in Kelingking. Will definitely book this tour again and recommend to friends.
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