Our pickup by Wena was prompt, and he made the journey enjoyable by chatting with us and making us feel comfortable. He also gave us a fantastic recommendation for babi guling, which we really appreciated. We arrived early at 8am hence had to wait almost an hour for the activity to start. I didn't catch the names of our tubing guides, but they were absolutely amazing. They were warm, friendly, and always made sure we felt safe throughout the experience. They also took lots of great photos for us, which made the trip even more memorable. Their enthusiasm and kindness really made the tubing experience special. The only other issue was that the included lunch took a very long time to arrive, so unfortunately we had to leave without having it. Despite the logistical issues with the administration and timing, the tubing itself was fantastic. The driver and guides were excellent, and we had a wonderful experience overall. I would definitely recommend this tubing adventure.
Thank you for the great review and recommendation. We're glad that Wena and our tubing guides gave you a memorable, safe, and fun experience. We apologize for the long waits you faced before the activity and during lunch. Your feedback is extremely valuable, and we are working with our team to improve this. We appreciate your understanding and hope to see you again soon.
