This is not a cruise and don’t expect to see ha long bay. You will travel about 3 miles from the harbour and park the boat at t top island. The boat does not move again until you return to harbour. The trips to the caves and island are by tender from the stationary boat which was disappointing as I expected to see ha long bay. It isn’t all bad the boat is lovely the food and staff really good and the prices for drinks are reasonable considering they have a captive audience. It is disappointing that you see so little of the bay that you paid to see. We could actually still see the harbour from where the boat parked up. Definitely a let down I am sure ha long bay is beautiful I wish I could have seen it.
事業者からの返答
Dear,
Thank you very much for using our service. Honestly, you cannot expect to much activities with a limited time. The tour itinerary and time scheduled was clearly written and you and other passengers must have read before booking. So in this case all were good as you said but what made you disappointed was "The boat does not move again until you return to harbour. The trips to the caves and island are by tender from the stationary boat which was disappointing as I expected to see ha long bay". Obviously, the ship is so big and high so it would take to much time to embark and very difficult for the group to go down and up. Then the tender boat is the best option we arrnged and the whole group was very happy with that. We were so surprised with your statement. We think that you should have booked the overnight cruise.
Thank you!
R
Rajashekar_P
August 30, 2026 · via Viator
Beautiful trip .
It was a good experience friendly staff, Henry was a very good and helpful tour guide. There was a good spread of buffet though not much vegetarian options.
The activities were good.
At the end when it started pouring the staff helped every one get to their vehicles .
Our only regret is it was not a bright and sunny day.
S
Stuart_F
August 2, 2026 · via Viator
Excellent day, excellent staff.
the trip itself was fantastic, the staff were wonderful an helpful. Everything went smoothly. I however was disappointed in the boat only having one western toilet to use with so many people. I was also disappointed with the buffet as I feel it was misrepresented on the Viator website as premium al-cart affair. Change this to represent the actual buffet and it wouldn't have disappointed.
9
931mustafar
July 12, 2026 · via Tripadvisor
Super
Very nice and memorable trip everything was fine
R
Renee_G
June 18, 2026 · via Viator
Good service
We had a lovely time and enjoyed the cruise with staff on the ship very attentive. Gave 4 stars because hotel pick-up was an issue as the Van couldn't get down the street we were in despite it being verified as a pick-up point and also we didn't get water on the van. Other then that we had a great time :)
C
Charlie_F
June 7, 2026 · via Viator
Ha long Bay Cruise, Indochina Cruises
Amazing day and what an experience…enjoyed by my wife and I. Buffet lunch was enjoyable. Great day will travel again and pass on information to friends and family
C
cocom675
May 16, 2026 · via Tripadvisor
Luxury, Scenery & Delicious Food in Ha Long Bay
If you want to explore Ha Long Bay—including caves, boat rides, kayaking, and swimming with spectacular views—this tour is perfect for you. Everything runs smoothly from start to finish. If you’re staying in Hanoi, they’ll pick you up directly from your hotel in a comfortable limousine, which is very convenient and cozy.
The staff are friendly and attentive, making the experience even more enjoyable. The lunch buffet was a highlight—there was a wide variety of food, and everything was delicious. 🥰
Highly recommended!
J
Joshua_A
April 8, 2026 · via Viator
Beautiful Yacht But Some Photos of Offerings Misleading
The ship itself was gorgeous. The staff were attentive and polite. The activities were a bit nonchalant and went very quickly. I would have loved the opportunity to swim in the open water of Ha Long Bay.
Now, for the parts where this cruise fell short: the lunch buffet: First, it was served very early for lunch, 11 am. Next, it was largely Vietnamese influenced i.e. just the same food you get everywhere and anywhere here. They had some photos of gourmet meals which looked a la carte but there was no such thing on the cruise. They mentioned an upstairs restaurant at the beginning but it was never operational that I noticed.
All in all, some very good things about the cruise but some things were misleading or disappointing.
事業者からの返答
Dear,
Thank you for booking our services. Our cruise served lunch at 12:00, not 11:00 and it was written in the program because we picked up customers since 7:15am. Nothing was misleading in our service. It is a pity that our buffet lunch did not satisfy you because you said the buffet was largely Vietnamese influenced. However, the group was very happy with the lunch and said it was vey delicous. Honestly, the buffet style is Vietnamese mixed Western and you were the first person who did not like the mixed style. Maybe your food style is a bit unique. We hope you could find the suitable style in the future.
A
Alan J
March 13, 2026 · via Tripadvisor
A Great day in Ha Long Bay
The boat was amazing, staff and food were exceptional. We had a very relaxing and amazing time.
M
ML_L
March 5, 2026 · via Viator
High quality beautiful boat, food and amazing scenery
An excellent day spent on Halong Bay in a beautiful premium ship. Great food and service and enjoyed the time spent on the bamboo boat visiting Luon cave and the Surprise cave later. You could really see the value in spending a bit more to get such a beautiful boat, great quality good on the buffet and nice quality cocktails (drinks cost extra) and a limousine pick up. A short 30 minute stop half way to get a coffee/break after leaving Hanoi do early and then on to Halong Bay. It is beautiful and there are a lot of boats but then everyone is coming to see and do the same things. It was actually very quite when we arrived at the 1st area so made it easy to get plenty of photos without lots of other boats.
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