It turned out that it was just my husband and myself for the tour. The tour was adjusted on the fly when we said that a couple of things we had already visited and didn't wish to see them again. It was a great experience and much less money than the trip through the cruise line. Eating at a local restaurant is always an interesting experience for us.
A
avaa583
October 2, 2025 · via Tripadvisor
Best Intimate City Tour Puerto Plata
We had the best experience with Mara our tour guide and Luis our driver. It was a very intimate tour and Mara was very helpful and knowledgeable. Will definitely book again!
M
Mig_Zab
June 13, 2025 · via Tripadvisor
Exceptional tour for all ages!
We had an absolutely amazing private tour experience in Puerto Plata, organized for our group of 24, which included kids, teens, adults, and an older couple. The tour company went above and beyond to make our day special and smooth for everyone.
From the moment we boarded our comfortable private bus, everything was perfectly timed and thoughtfully planned. We visited a local rum factory, cigar rolling experience, charming souvenir shops, took a relaxing walk through the historic city center, and enjoyed a delicious visit to a chocolate factory. Each stop was both fun and informative for all ages.
One of the most touching moments was when they surprised my mom with a birthday cake during lunch to celebrate her 70th birthday—it was such a thoughtful gesture that made the day truly unforgettable for our family.
The guides were friendly, knowledgeable, and incredibly patient with our large and diverse group. The entire experience was well-paced, never rushed, and full of meaningful local experiences.
I highly recommend this company for anyone looking to explore Puerto Plata in comfort with excellent service and a personal touch. This tour was a highlight of our trip!
事業者からの返答
Thank you very much for arriving at the meeting point on time
Thanks so much for choosing puerto plata city tour and this wonderful review. I'm so pleased you had a great time and yes, we are very aware of ship
times and make certain you get back to port at least 1 hour before the ship sails. Thanks again and we hope you'll join us on another excursion in the future
W
W2209NMgeorgeh
April 22, 2025 · via Tripadvisor
Thanks for a great experience for our quadriplegic daughter!
So pleased buy this team Jennifer, our driver and our tour guide. I booked them online in advance and was able to talk with them ahead of time via WhatsApp. I gave them my ideas and they made a great day happen. They panned a custom day just for us. Jennifer saved our day when our planned destination was booked. My wife and I brought our quadriplegic daughter and a caregiver arrived on a cruise ship and they provided a wonderful day. Monkeyland was totally booked by the cruise ship and Jennifer found us another place for our daughter and all of us to experience, hold and pet monkeys. It was a surprise for my daughter and this place was smaller, had more time and was much more intimate with the monkeys. My daughter loved it. Also other things to experience there. They got us fresh bananas and mangos at a roadside stand and they were delicious. They took us to all the places I wanted and foudn us an awesome local place to have lunch at an outside table on a porch. They got us one of everything and we got to sample it all. Our driver looked like a body builder and did all the loading, unloading and lifting to get my daughter in her wheelchair everywhere to experience everything. They did whatever it took to get my daughter to experience everything. We are so thankful.
事業者からの返答
Thank you very much for arriving at the meeting point on time
Thanks so much for choosing puerto plata city tour and this wonderful review. I'm so pleased you had a great time and yes, we are very aware of ship
times and make certain you get back to port at least 1 hour before the ship sails. Thanks again and we hope you'll join us on another excursion in the future
A
anthonysD1191FF
December 8, 2024 · via Tripadvisor
Great Day at Puerto Plata
My son Anthony and I had a wonderful 1/2 day your with Jose our driver and Elizabeth, they treated us so well especially that Anthony uses small wheel chair, Jose helped him at every stop we made, you can tell Elizabeth and Jose worked well together. They took us for a great lunch right off the beach, we loved it. It went very well and we had great time together. Elizabeth showed us her fathers videos for his business, he is a funny man and I liked his videos alot. He did a good job with his commercials.... I recommend DRSS, 👌
事業者からの返答
Thank you very much for arriving at the meeting point on time
Thanks so much for choosing puerto plata city tour and this wonderful review. I'm so pleased you had a great time and yes, we are very aware of ship
times and make certain you get back to port at least 1 hour before the ship sails. Thanks again and we hope you'll join us on another excursion in the future.
J
Jamie_M
August 18, 2024 · via Viator
Excellent tour for all ages
Excellent tour of Puerto Plata! Rosario and Mara were personable, patient and kind. Mara was very knowledgeable and gave a great history at every stop. I traveled with my mom in her 70's and my 6 year old daughter and we all enjoyed the tour. We did rum, chocolate, amber and coffee tours, played dominoes on umbrella street, took photos on pink street, ate an amazing lunch, visited a beautiful countryside and butterfly garden and saw the fortress on the beach. Pickup was well communicated and exactly on time. We were able to take our time at every stop. Highly recommend this tour! There is something for everyone. Thank you for sharing your city with us!
1人が参考になったと回答
事業者からの返答
Thank you very much for arriving at the meeting point on time
Thanks so much for choosing Damajagua waterfall Excursion and this wonderful review. I'm so pleased you had a great time and yes, we are very aware of ship
times and make certain you get back to port at least 1 hour before the ship sails. Thanks again and we hope you'll join us on another excursion in the future
M
moniquelZ8580SC
June 3, 2024 · via Tripadvisor
Thanks for the great tour
Unfortunately we hadn't received an email from the organizer Exceptcust Tours about the exact meeting point and had to ask around until we found it. There is definitely room for improvement here.
But the driver 'Lilo' and the guide 'Mara' were absolutely great. Firstly, we were the only guests and secondly, in addition to free water, there were also lots of great explanations and WE could decide what/how long we wanted to visit!!
So we can highly recommend the tour, even if we ended up skipping lunch!!
Many thanks again to the great team and the lovely memory!!
事業者からの返答
Thank you very much for arriving at the meeting point on time
Thanks so much for choosing Damajagua waterfall Excursion and this wonderful review. I'm so pleased you had a great time and yes, we are very aware of ship
times and make certain you get back to port at least 1 hour before the ship sails. Thanks again and we hope you'll join us on another excursion in the future