アウシュヴィッツ＆ビルケナウガイドツアー（チケット付き）-ホテルピックアップ

Very good. Excellent care, kindness, and gentleness from the driver. Good communication with Viator.

Good communication with driver prior to and on the day. Were also offered a picnic lunch if we’d wanted one, although there wasn’t really time to eat any lunch once you’d had to queue for the toilet! There were 7 of us in the minibus, which was a comfortable ride with a driver and tour guide and on the tour there were 30 of us with headpieces to hear the guide. It’s a very busy place with lots of groups circumnavigating each other so you were rushed through a bit and didn’t have time to read notice boards or for the guide to be flexible time-wise at different displays as there was always another tour group right behind. Birkinau was a much quicker visit but equally as informative and moving. You definitely got more out of the visit with a guide but I’d recommend booking well in advance as we paid much more by booking late for the same visit.

The experience was very good. No queuing to get in, our driver Lukasz was excellent. Our guide Symon was also excellent, he was so knowledgeable and spoke with care and explained everything so well. Would fully recommend anyone going with Viator excellent experience. Thank you for keeping the memory alive to all those who lost their lives there. Never forget.

Would have liked more time to read the information that was provided in each area ..our guide was very good but the next group was right behind us so we had to rush thro cause they started talking over our guide.

Company cancelled our tour less than a week before we arrived. Despite paying ridiculously high prices per person (I guess as it was Easter weekend) Not sure if we will be able to find another one with a guide at this short notice. Annoyed!!!! Only reason we are coming to Krakow.

715am pickup as expected. Driver very good. Arrived on time at Auschwitz and straight through to an English speaking guide. 15mins to eat lunch in car park by van then onto Birkenau, met up with same guide. Back at hotel by 1530. Only 3 stars, because felt whole experience was rushed. Auschwitz was busy so we filed through areas quickly with little time to read or reflect - this spoilt it a little. We sped through the gas chamber without even stopping to pause! Birkenau was slower paced, but again had to go at guides pace. Considering you can visit both sites for free without a guide, I would seriously recommend you book the limited free slots on the day and take your time around the sites at your own pace. Public transport to and between camps is readily available.

Absolutely no words. Something that has to be done in life. Martin, Andrew and our Tour Guide made the difference. Service was great

My husband and I were meant to go on this organised trip together but unfortunately he was poorly, so I went on my own. I’m not going to say I knew nothing about the camps, as I did but not in great detail. I found both camps very interesting but I left with a very heavy heart and would say if this something you’re interested in then it’s definitely worth doing but please be prepared. Also taking photos felt very disrespectful, the ones I did take were for my husband because as I said he was poorly.

This was a very moving and very informative experience. The guide was excellent explaining all about the camps in a clear and considerate way. The whole experience was very emotional and you couldn't help but be moved by it. It was something one needed to do to understand exactly what they went through.

Door to door pick up, and Adam was an amazing driver. We opted for the recommended packed lunch and it was so delicious and lots of it too. Just an amazing experience all round