This self-guided audio tour was extremely disappointing on many levels. It was not at all user friendly. It seemed that to start the tour, I absolutely had to go the starting point, which was not conventient. I later found the button for "force start", but even then, it did not seem to work, I always had to re-download the tour before starting again if I used that. Also, even when turning my phone off (or not) between stops, often the app had closed, and again I had to re-download everything. In terms of content, it was even more disappointing. Many parts of many key stops are entirely ignored, and even those that are covered, are done so at a hugely superficial level. When I finally hired a real guide, for Registan, after having heard what the audio-guide had to offer, I knew vastly more about where I was. The only upside is that this guide has some interesting historical and socio-economic information about the region, that is presented convincingly yet also with a sense of humour. In that sense, as an extra, you may consider this audio-tour - but really, you'll get much more information, and for free, by just googling whatever aspect interests you.
Hi there, I'm sorry that you were unhappy with your experience. You shouldn’t have to redownload the tour in between stops, and you should be able to stop the tour when you want to take a break, and restart it again by clicking on “Resume Tour”. Given what you’ve explained, it seems like you had some technical difficulties. When you were having technical difficulties, did you contact VoiceMap support via email or telephone? We are contactable by both telephone and email, so if you have technical difficulties, please reach out to us so we can identify what is going wrong. Again, I'm sorry about the poor experience you had. Best, Helene













