チチェン・イツァツアー（セノーテ・スナン、バリャドリッド、ランチ付き）

Nobody showed up wasted my whole day

Very fun, excellent service, only they leave little time at the sites to enjoy them more.

We got the premium package which included drinks, would recommend. Our guide was Mayan and we stopped by a Mayan village in the morning and, had lunch there it was pretty amazing. Chichén Itzá did not disappoint, again super awesome to have a Mayan guide at a Mayan pyramid. The little city at the end was cute I just wish we had enough time for dinner since we did not get back to the hotel till 10pm. Also our guide Ishmael was amazing, you should be excited you will have a great tour if you get him.

I booked the trip the day before as it said it was available. I was waiting for 2 hours for my pickup and nobody came. No confirmation from the company and no calls and emails were being answered. Do not advertise for it to be bookable if you cannot pick up

All in all, it was okay. Communication regarding the schedule at the cenote could have been a bit better. Therefore, too little time for lunch on site.

They don't respond on calls or emails. I waited at the meeting point for 2 hours and nobody showed up. They simply ruined my plans

Its amazing to get to live the things we see on the internet. See the pyramid chichen swimming in the cenote. Learning the culture, no regrets. Maybe one bringing more pesos.

Although this is a very long day it is such a joy. Our guide Sergio was the best tour guide I have ever had the pleasure of traveling with. So informative and bounced from English and Spanish so effortlessly it made it possible to learn some Spanish while learning about Mayan culture.

The tour was mid. Started off 30 minutes late, but they had good communication when I reached out on WhatsApp. Went to cenote first it was beautiful, but spent more time trying to get sold on stuff in the gift shop than in the cenote. The cenote is private, and won’t even show up on Google Maps, so you can only go to this one through a tour bus event. Went to Chichen itza next, had to walk past 50 + booths yelling at you to try and sell you stuff, and if you dare even stop to take a look you get aggressively sold to. No manners or asking about my trip, and the booths all selling the same stuff start to compete with eachother so the intensity just gets raised. Terrible. Chichen itza structure itself was beautiful, but our walking tour was about 15 minutes with little to no information. Maybe the site is just not as well documented as some other tour guides I have had before. Then waited 30 minutes + for a new bus since ours had its AC break. I would have rather just got o the bus and left, it’s Mexico after all. I appreciate the gesture though. Then stopped at the city Valladolid, a brutal tourist stop, for 1 hour. At this point everyone would have preferred to just head straight home, but we participated in the complimentary “tequila tasting” which was maybe .1 Ox proceeded by aggressive sales, just because I said I liked it (out of kindness). Sales person refused to take no for an answer, and was trying to sell me on buy 3 bottles get 1 free, even though I didn’t have carry on or checked bags. I couldn’t have taken these home on my flight, but this man didn’t care to ask or listen. I simply would have bought a travel sized option but he was too rude and aggressive. Also commented on my phone and said that meant I had lots of money… no I am a broke university student who is in debt. Eventually had to escape this and sneak back onto the bus while the tour guide helped him search for me. Near the end of the trip, the tour guide hoped on the intercom and gave a sob story about how he doesn’t care where we come from and our culture but we are obligated to tip since that’s there culture, and that’s how he makes money… but I didn’t want to since I felt like the experience was mid af and he was just enabling us into all the tourist traps. I then got a death scare which made me nervous for my life. Eventually I got home several hours later than expected. And felt very bummed out. It’s been 2 months since and am still annoyed so that’s why I am leaving a review. Maybe it was because I was solo travelling, maybe it was because it was the low season and people were desperate, or maybe I am just Canadian and am to nice to the locals and they think I am easy pickens, but this event definitely didn’t impress me :/. I would say it’s okay to do if you really want to see Chichen itza on a budget, but be aware at this price point, it’s gonna be a rough time.

This was a wonderful excursion, I was a little bit confused about having to pay the entry fee to Chichen Itza separately since other people in our group didn't have to. I wish all the fees would have been included up-front. But other than that the staff was very nice and helpful, and they took care of us all day long from our hotel pickup to the hotel drop off at night. I would definitely recommend this tour to people visiting the region of Cancun !