Cute islands, but overdeveloped to get a maximum amount of money out of tourists
It's a spending trip. You step in only two of the islands. They are very small and 90% covered with transats and bars, all available for very expensive prices. The only choice is to spend money. You do see fish, lots of them and diverse. Some of them bite (a little). Do not bother with the full day experience, half day is more than enough. It's a tourist trap, but with cute little fishies thrown in the deal.
事業者からの返答
Dear valued customer,
Thank you for taking the time to share your feedback with us. We truly value your honesty and are sorry to hear that the experience did not meet your expectations.
We understand your concerns about the commercial atmosphere on the islands, and we appreciate your insights on the limited space and high prices at some spots. Your comments will help us work with our partners to better manage these aspects and provide clearer expectations to future guests.
It’s great to hear that you enjoyed seeing the diverse marine life, even though some of the fish were a bit feisty! We know that natural environments can sometimes bring unexpected surprises, and we’re glad you could still appreciate the vibrant underwater world.
We take your feedback seriously and will carefully consider how we can improve the overall experience. Thank you once again for sharing your thoughts, and we hope to have the opportunity to offer you a more enjoyable trip in the future.
Warm regards,
Oh Hoo Travel Team
O
Odyssey115278
March 19, 2025 · via Tripadvisor
Paying for this trip is only the beginning of spending
You only step on 2 of the islands, and they are small and full of payable transats and insanely expensive drinks and food. Basically, you need to pay extra to enjoy a bit of shade. As for the third, 10 min stop next to it with snorkelling glasses (no fins, just glasses). I felt like all they wanted was to extract as much money from us as possible. "Buy something" - i heard that one at least 30 times. "Sit here and pay" - 10 times and so on. I called the contact number and asked to come back with the half-day tourists and i ended up with another rude operator telling me that if I want to come back early from the trip I need to hire a private transfer. Finally, the guide agreed to take us back only after I signed that I would not be asking for a refund. All in all, terrible tourist trap.
事業者からの返答
Dear valued customer,
Thank you for taking the time to share your experience with us. We truly regret that your trip did not meet your expectations, and we apologize for the frustrations you encountered.
We understand how disappointing it must have been to feel pressured to spend extra money during your visit. Your feedback about the commercial atmosphere and limited shade is valuable to us, and we will address these issues with our partners to improve the overall experience.
We are also sorry to hear about the inconvenience regarding the return transfer and the interaction with our staff. Your experience does not reflect the standard of service we strive to provide. We will investigate this matter internally to ensure that our guests feel respected and supported throughout their journey.
Your honest feedback helps us identify areas that need improvement, and we truly appreciate you bringing these issues to our attention. We hope you will consider giving us another chance in the future to provide you with a more positive experience.
Warm regards,
Oh Hoo Travel Team
S
sophie_H
March 3, 2025 · via Viator
Well organised and good value
Well organised and good value loved both islands - last island bars were great. Free lunch not perfect but staff friendly and lots of other options
事業者からの返答
Thank you for sharing your great review. We’re thrilled to hear that you loved both islands and had a good time at the last island's bars.
We also appreciate your feedback on the lunch. While it may not have been perfect, we’re happy to know that our friendly staff made sure there were plenty of other options available to enjoy.
Thank you again for your feedback, and we hope to welcome you back for another exciting adventure in the future.
Best Regards,
Oh-Hoo Team
S
Sightseer528369
October 4, 2024 · via Tripadvisor
Such Fun
The tour company was super friendly and helpful. Especially our guide Simon
Altogether a great day out with the family.
事業者からの返答
Thank you very much for your kind review. We’re delighted to hear that you and your family had such a great day.
It’s especially nice to know that Simon helped make your experience even more enjoyable with his friendly and helpful service.
Your feedback truly means a lot to our team. We hope to welcome you and your family again for another memorable experience in the future.
Best Regards,
Oh-Hoo Team
M
Morrison85421
February 24, 2020 · via Tripadvisor
its worth it
It was an amazing experience booking, its worth it. Boat trip was OK. Nice and friendly crew! Good guide!
事業者からの返答
Dear Morriso
Thank you very much for taking the time to share with us the details of your fantastic vacation here in Oh-Hoo ! We are happy to know to have packed your holidays with some wonderful memories as you described.
We truly appreciate your positive feedback , it has been our pleasure to have you with us. It shall be an honour to welcome you again should your future travel plans bring you back to this breathtaking nation. Until we see you again, wishing you more adventures and happy travels!
Sugar
C
Castro5632
February 5, 2020 · via Tripadvisor
lovely people and views.
The weather was literally raining and windy, but the view was really nice. We had a good time Khai Island.
事業者からの返答
Dear Castro5
Thank you for taking time to write your nice comment and appreciate on TripAdvisor .We always welcome feedback from our guest . We're looking forwards to welcoming you back in the near future.
Kind regards
Sugar
OH-HOO TEAM
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