Horrible
Over booked! Thousands of folks waiting in lines. To many boats! Playing bumper boats. 50% boat was sick and the rest was smoking in confined area. This trip needs to be smoke free!
Wouldn’t recommend this on all levels !
Horrible, horrible experience!
事業者からの返答
Dear valued customer,
Thank you for sharing your feedback. We sincerely apologize for the overcrowded conditions and the discomfort you experienced during your tour. We understand how frustrating it must have been to wait in long lines and deal with unpleasant situations on the boat. Your comments about the smoking issue are noted, and we will work with our partners to ensure that future tours are more comfortable and smoke-free. We truly appreciate your input, and we will take steps to improve the quality of our services moving forward.
Best regards,
Oh-Hoo Team
A
Annmarie_G
November 17, 2024 · via Viator
Crystal sea marine 💕💕
Alex and The crew at crystal sea marine! They were amazing really made it a fun day trip and they were so efficient and friendly! Honestly cannot recommend them enough they really are amazing and great craic! Best trip we did on our holiday and that's mainly down to the crew!
事業者からの返答
Thank you so much for your fantastic review. We’re absolutely thrilled to hear that Alex and the crew made your day so special. It’s wonderful to know they brought great energy, efficiency, and friendliness to the trip.
Hearing that this was the best trip of your holiday truly means the world to us. We’ll be sure to pass your kind words on to Alex and the team.
Thank you again for the amazing recommendation. We hope to see you on board again in the future.
Best Regards,
Oh-Hoo Team
P
punithagovindasamy
May 10, 2024 · via Tripadvisor
Disappointed and bored
Very disappointed that there was such a short time for snorkeling. And all the other stops were sightseeing and super boring. We came just to snorkel and ended up being forced to see monkeys on an island from the boat and floating on some lousy lagoon with no fish or coral.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback. We're sorry to hear that the tour did not meet your snorkeling expectations and that you found the other activities less engaging. We appreciate your specific comments, as they help us understand where we can make improvements to align our tours more closely with our guests' interests. We're committed to enhancing our itinerary to offer more satisfying snorkeling opportunities and a better overall experience. Your input is invaluable, and we hope to have the opportunity to host you again with an improved experience.
Warm regards,
Oh-Hoo Team
P
Punitha_G
May 3, 2024 · via Viator
Not a good experience
The raft captains were so skilled in maneuvering the raft and prevented anyone from falling over. There was not enough water for the rafting and the rafts were bumping on the rocks too much as well as into other rafts that were too near us. And too many rafts jostling each other and one nearly mounted me. Also they had other activities that were a waste of time like the ‘waterfall’ stop where there was no waterfall but just a lake. They should cancel the activity if its not available or the wrong weather for it instead of wasting our time on such worthless activities.
事業者からの返答
Thank you for your feedback. We apologize for any inconvenience you experienced during the rafting activity. We take your concerns seriously and are addressing them with our tour partners to prevent such issues in the future. Ensuring your satisfaction and delivering a memorable experience are our top priorities. We hope to serve you better in your future travels.
Warm regards,
Oh-Hoo Team
T
thantthantk2024
January 15, 2024 · via Tripadvisor
Wonderful time
It was a nice experience. Wish we have more time at Maya beach which the most beautiful place. The crew staff are very helpful. We got sea sick but the crew took care of the kids to go snorkeling. They had wonderful experiences. Our tour guide Jay was especially nice and helpful. Thank you
Phuketの類似ツアーを比較
最安値: プーケットからのピピ、マヤ湾、カイ島ツアー — $58
最高評価: Southern Flavors Phuket Food Tour with 15+ Tastings — 5.0 (2,157 件のレビュー)
最短: Phuket Thai Cooking Class with Market Tour Option — 3 時間
