Internet was poor at the starting point, so I walked around almost an hour trying to get more instructions. When it kicked in, it was ok.
Would have been helpful for instructions to say how the app worked and what you could do to get the game to work.
T
Todd_E
March 21, 2026 · via Viator
Fun Way to Explore Balboa Park
Great way to explore the Balboa Park grounds and area. The starting location (Carousel) did not correspond to the street address. GPS listed a different street address (SD Zoo) than what the Game listed. It felt like we were back tracking quite a bit rather than hiking in a line or a circle. My friends had difficulty loading the game on their mobile phones. Scanning the QR code given took several tries before working.
事業者からの返答
Thanks for the wonderful review! I am so glad to hear that you found our game to be a great way to explore the beautiful grounds of Balboa Park.
I really appreciate you sharing your detailed feedback on a few specific parts of the experience:
Starting Location: Balboa Park is massive, and sometimes standard GPS addresses default to the general San Diego Zoo area rather than specific landmarks like the Carousel. I will have our local creators update the starting instructions to make finding that exact spot much clearer!
The Route: I completely understand why the path felt a bit like backtracking. Our games are designed to weave around specific stories, hidden details, and puzzles. This sometimes means looping back through an area to catch a clue you might have walked right past, rather than following a simple straight line or circle.
Technical Hiccups: I am sorry your friends had a hard time scanning the QR code and loading the game. That should be a quick and seamless process, and our tech team is actively working on improving the app's scanner sensitivity so it works perfectly on the very first try.
Your feedback helps us make the experience better for everyone. We would love to host your group for another adventure in a new city, hopefully with a much smoother start!
S
sabrinalR4801IM
March 13, 2026 · via Tripadvisor
I had a wonderful time!
It was beautiful!! The tickets were so cheap and the weather was perfect we walked around for hours looking at the buildings greeniery
事業者からの返答
Thank you so much for playing! I am thrilled to hear you had a wonderful time taking in all the beautiful buildings and greenery at Balboa Park. I hope you will choose to explore another city with Questo very soon!
J
Journey720853
November 5, 2025 · via Tripadvisor
Fun, challenging game even after spending several hours at the zoo.
Fun, challenging game for us first timers. Got lots of steps in and saw things in Balboa Park we would have missed. Will definitely try another.
事業者からの返答
Thank you for the great review! We’re so glad you enjoyed the challenge and discovered new spots in Balboa Park along the way.
Looking forward to having you on your next adventure!
T
travel-till-I-drop
July 22, 2024 · via Tripadvisor
Lots to do. Check Museum hours!
Lots to see and do. Deep sea fishing at H &M Landing..$75 for 6 hours. Equipment rental $20 + CA fishing license available onsite.
Check opening hours for Balboa Park museums. Art gallery is closed Tuesdays .Mingei is closed Mondays. Spanish Village open daily.
Beaches always open!
事業者からの返答
Thank you for your positive review! We’re glad to hear you had a great time and found plenty to do. Just a quick reminder, if you’re referring to specific details about activities and locations, this feedback seems to be about your broader experience. For the Questo game you purchased, we hope you enjoyed the adventure and found it engaging. If you have any feedback specifically about our game, feel free to share it with us at care@questoapp.com. We appreciate your input!
R
Rene_B
June 27, 2024 · via Viator
Fun way to discover the park!
Loved that the game pauses to allow time at each place the game takes you. Loved the artist village, the gardens
事業者からの返答
"We're delighted to hear that you enjoyed the thoughtful pauses at each location and exploring the artist village and gardens. Your feedback highlights what makes our experience unique, and we're committed to delivering more memorable moments like these in future games. Thank you for sharing your experience with us!
S
Sabrina_M
May 18, 2024 · via Viator
Great experience could use scooters or bikes
We liked seeing all the different things, a lot of stuff to explore. However we didn’t like the fact that there weren’t any scooters, lots of walking endured, over 4.2 miles of walking.
事業者からの返答
It's great to hear that you enjoyed exploring the various attractions! We understand that the walking distance may have been more than expected.
We'll take your feedback into consideration as we continue to improve our experiences.
Thank you for sharing your thoughts with us!
C
Chris_T
January 7, 2024 · via Viator
Family Fun
My kids ENJOYED this. They enjoyed the story and solving the puzzles, and reading the map to direct us to the nxt location. This was a fun family activity.
事業者からの返答
Thanks a bunch for the awesome feedback! Delighted to hear that your kids enjoyed the story, solving puzzles, and navigating through the map. A fun family activity is what we aim for! Can't wait to have your family on more enjoyable adventures.
Z
Z7570JRrobyns
January 3, 2024 · via Tripadvisor
Great Experience!!!
This was so much fun. My daughter was visiting and we needed to go out and celebrate. We thought about going out to a bar, etc. but then I thought we should do something different. Since we both love being outside, this worked. What a great evening. We got to stop in the middle to listen to a jazz / swing band, have wine and snacks and then proceed. The park was wonderful, the game not to hard and we had a great time together. Quality!
事業者からの返答
Thanks a million for the fantastic review! We're thrilled to hear you and your daughter had so much fun exploring the park and enjoying a unique outdoor adventure. Quality time indeed! Can't wait to have you both on more memorable escapades.
J
Jennifer_B
November 3, 2023 · via Viator
Fell Flat
I think the idea of this is great but I would have liked it to be more like an amazing race. The game had a story line that made no sense and took aways from the challenges.
事業者からの返答
Thank you for your feedback and for exploring with us! We're sorry to hear that the storyline didn't meet your expectations. We're continuously working on improving our experiences, and your insights are valuable. Your suggestion for a more challenge-oriented game is noted, and we'll strive to enhance the adventure for an even more engaging experience. We appreciate your input and hope to welcome you back for an improved quest in the future!