The experience was nice but in our opinion some clues were poorly explained. We are Parisians and we still enjoyed the game because we discovered parts of Paris that we did not know
事業者からの返答
Merci pour votre super retour ! C'est toujours le plus beau des compliments d'apprendre que des locaux, surtout des Parisiens, ont pu découvrir des coins cachés de leur propre ville grâce à notre jeu. C'est exactement le but de Questo !
Je tiens cependant à vous remercier pour votre honnêteté concernant les indices. Je comprends tout à fait que des explications floues puissent freiner l'immersion dans l'enquête. Vos retours sont très précieux, et je vais immédiatement transmettre votre commentaire à nos créateurs locaux pour qu'ils revoient et clarifient ces indices spécifiques afin de rendre l'expérience plus fluide pour les futurs détectives.
Nous serions ravis de vous accompagner lors de votre prochaine aventure, que ce soit pour explorer un autre quartier de Paris ou une toute nouvelle ville !
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P9394WGsophial
November 23, 2025 · via Tripadvisor
Bad Puzzles and Too Much Walking
The idea behind this is really fun and creative, but it was just poorly executed. A lot of the clues did not make much sense and were very misleading. Even after having to reveal the answer to some of the questions because I couldn't figure it out, the answer still didn't make sense. It was also never clear what you are supposed to use to solve the puzzles and you have to wander the streets and randomly guess what they mean for you to use to decipher the questions. I also couldn't enjoy the story because I was pressed for time; I would say to truly attempt to enjoy the experience you need 2 hours, if only because of the sheer amount of walking. I had to all but jog in the rain to get from place to place, and the total amount of walking I did was over 3km, after a full day of walking the city (I think my feet were bleeding at this point). Just be warned that it is not kind to you physically.
Just to add, I have done over 50 escape rooms and various puzzling experiences, so I am no stranger to riddles and puzzles. Once again, the idea was nice and the story could've been very interesting if the experience itself wasn't so frustrating for me. If I hadn't paid for this experience, I would've left 5 minutes in.
事業者からの返答
Hey, sorry to read about your experience. However, we clearly mention on the product page that this involves 3 km of walking and about 2 hours. As for the puzzles, from experience we know that when people don't like to walk, and on top, it rains, the perception of our activity gets worse. If you want for us to explain the answers for the puzzles, feel free to reach out by email at care@questoapp.com Thank you!
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27elissam
September 29, 2024 · via Tripadvisor
Couldn’t get there
Very disappointed - the start location (Unnamed Toad) was a 5km walk from where we where and we did not have the additional time to do it. Would be good to know the location prior to purchasing as it was just a wasted transaction
1人が参考になったと回答
事業者からの返答
I understand how disappointing it can be when the start location isn’t what you expected, especially when time is limited during your travels. Thank you for sharing your thoughts; it’s important for us to know how we can improve. If there's anything else you'd like to discuss or if you need assistance, please don't hesitate to reach out at care@questoapp.com. We’d love the chance to make things right for you in the future!
J
Jennifer_H
July 29, 2024 · via Viator
Ok, not great
Could have been fun but some of the clues were confusing and the GPS at Notre Dame was significantly off.
事業者からの返答
Thank you for sharing your feedback. We’re sorry to hear that some of the clues were confusing and that the GPS issues impacted your experience at Notre Dame. We’ll review these concerns with our team to improve the accuracy and clarity of our clues and location services. If you have any additional details or need further assistance, please reach out to us at care@questoapp.com. We appreciate your input and hope to provide a better experience in the future.
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U1350REpaulinep
May 13, 2024 · via Tripadvisor
Disappointed (not to mention cheated?)
The investigation was bogus with uninteresting puzzles and the whole thing was not well put together...
The first enigma was on a building under construction, no luck...The 2nd too, definitely...The 3rd was ok (after having covered 900 meters)..The 4th we found the place and even by unblocking the response we realized that it was not up to date (not in line with what was indicated). Anyway, halfway through the “game” we stopped. It was of no interest. I thought I was having fun like in an escape game or a treasure hunt... nothing at all. I was doing nicer things as a colo host...move on, even free it sucks.
1人が参考になったと回答
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Voyager601966
September 3, 2023 · via Tripadvisor
A good moment !
The walk is very nice and we appreciate the historical comments (neither too much nor too little 😉). The questions are not very difficult and the scenario is not very elaborate but that wasn't the goal, we wanted to walk around and discover some corners of Paris, and for that it was great! THANKS
事業者からの返答
Glad you had a pleasant walk in Paris and enjoyed the historical insights. We're here to make wandering and discovery easy and fun! Thanks for choosing Questo, and we're excited to help you explore more in the future! 🗼🏞️😊
M
mcrally3000
August 8, 2023 · via Tripadvisor
Okay
Got us to explore some of the sights but the story seemed to just produce more questions than answers and did not feel like we solved anything by the end! Some parts were also affected by construction.
事業者からの返答
Glad Questo got you to explore sights, but we apologize for any confusion caused by the story and the construction impact please send us an email with more details about this to care@questoapp.com so that we can investigate. Your feedback is appreciated for improvement. Feel free to reach out if you're open to trying another adventure. Happy exploring! 🏞️🕵️♂️📚
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D4177KNdeniser
July 4, 2023 · via Tripadvisor
Good fun!
A great way to learn about the area (cool history tidbits) and to see part if the city! Good fun!
Did this with teens who enjoyed it more than they expected.
事業者からの返答
🎉 Awesome! We're thrilled to hear that you had a great time exploring and learning about the area. 🏰🌆 It's fantastic that the teens enjoyed it even more than they anticipated! 😄 Keep having fun and discovering new adventures together! 🚶♂️🔍🔮
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Louisa_F
April 11, 2023 · via Viator
Good fun way to do a walking tour
We got to see some important sites whilst solving the mystery.
Unfortunately building works hid several clues
事業者からの返答
Thank you for taking the time to share your experience with Questo we will take note of that and report that to the team as well. Hope to see you explore more games in the future
A
anne g
March 1, 2023 · via Tripadvisor
Beautiful walk
Nice ride but it's more of a game of track than a murder party. Interesting and varied historical references
事業者からの返答
We appreciate your feedback and rest assured we will continue improving our games, see you again on your next game :)
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