カターニア：エトナ山と溶岩流洞窟の朝のジープツアー

This was a great day out. Fabio, our guide, was great fun and very knowledgeable, definitely a very proud Sicilian! We got some great pictures and wonderful memories. We also really enjoyed the local cuisine experience too.

Our driver Giorgio was amazing. Very enthusiastic and knowledgeable. We had a wonderful time. Highly recommended. On the downside, I wish we could go even higher to the mountain.

The Good: The tour itself was excellent. There were only six of us total (our family of four and another American couple) in a comfortable Mitsubishi 4x4, which made for a fantastic, intimate group size. Our guide, Gaetano, was an absolute 5-star professional. His English was fantastic, and he shared great insights about Catania on the drive up. On Mount Etna, his knowledge of the eruptions, lava flows, and volcanic history was impressive. He led us on a wonderful hike to a small crater (learned there are over 220 of them!), took us to a nice rest stop for a quick cannolo break, and guided us through the 400m Grotta del Cassone lava tube with hard hats and flashlights. It was an amazing experience! (Tip for future travelers: Wear sturdy, closed-toe shoes with thick soles, as the rocks inside the cave are incredibly sharp). We finished the day with a nice stop at a local wine and honey shop. Areas for Improvement: The only reason this isn’t a 5-star review is the stressful communication and confusing meeting instructions prior to the tour. This was a cruise port excursion for us. On previous non-ship tours in Greece and Turkey, operators met us right at the pier. This operator provided a specific address, which I mistakenly assumed was inside the port terminal. When we couldn't find the guide, I panicked. I tried messaging and calling the operator via WhatsApp and the Viator app, but got no response. Even the main Viator customer service line couldn't reach them. We finally walked out of the port gates, asked some friendly locals for directions, and rushed to the address just in time. The driver was literally about to pull away but luckily waited 10 minutes for us. The lack of proactive communication beforehand caused a lot of unnecessary anxiety for my family. Final Verdict: Gaetano completely saved the day and gave us an unforgettable tour. I highly recommend the excursion itself, but the tour company needs to provide much clearer instructions for cruise passengers, and be reachable when guests are trying to find them.

I often take organized tours, but the morning tour on July 6th with Etna and Sea Excursion was a disappointment. The guide assigned to our group provided no explanations during the excursion and played music so loud that it was impossible to converse with other passengers, despite my repeated requests to turn it down. I don't know the specifics of the traffic regulations, but I believe driving with music that loud is dangerous. I recommend the company replace this guide to improve the customer experience.

Both Fabio and Roy were excellent guides. It was a fabulous experience! Would 100% recommend this to anyone visiting Catania

This was an excellent tour. From start to finish our tour guide Fabio was professional, funny, friendly, kind and incredibly knowledgeable. He did a fantastic job of including people from different countries in the conversation and leaving time for questions. We learned so much about Mount Etna and the surrounding area and little towns. The pace and stops were perfect. 100% my family and I would recommend this tour!

Thanks to Andréa for her availability and her kindness. Very beautiful program, we had a good time as a family.

The title says it's a "Jeep Tour" and you're stuck in a van for four and a half hours and never ever set foot in a jeep. Why? No explanation, no JEEP

Everything about this trip was brilliant Great transport Superb guide in Ramas - he gave us all such great memories and knew so much about the Mt Etna National Park The honey stop was fabulous along with wine and olive olis to sample The coffee stop had such amazing views too All in all a brilliant trip thanks to Ramas

This was an amazing day. Andrea was a fantastic guide. He was knowledgeable, gracious and funny. He kept us on schedule and showed us such beauty. Andrea, your tour was unforgettable and on behalf of the Canadian girls’ “team” and me especially, thank you.