クラクフ：ホテル送迎付き動物園
説明
ホテルの送迎サービスを提供する他のtouroperatorがないので、寒い日や中心の外に宿泊施設を持っているゲストのための素晴らしい選択肢です。クラクフ動物園はクラクフで絶対に必見です。多くの動物は絶滅の危機から救われており、今では自然の必要性を考慮した条件を作り出すことによって適切に曝露されています。これは子供連れの家族のためのセンセーショナルな旅です。公園全体に配置された正確なマーキングと説明のおかげで、世界についての彼らの知識を広げるために興味深い方法ですることができます。
ツアーオプション
旅程
8:30 - プロの英語を話すドライバーがホテルのドアまでお迎えに上がり、ツアーが始まります。
エアコン付きのモダンなミニバンで動物園まで移動
9:00 - クラクフ動物園に入場 - 運転手がチケットを用意しているので、チケット購入の列に並ばずにすぐに動物園に入場でき、1,500 頭を超えるさまざまな種の動物たちを鑑賞できます。
観光 - 動物園を自由に散策したり、ミニ動物園を訪れて自分で動物を撫でたり餌をあげたり、休憩して何かを食べたりできる自由時間です。
動物園の入り口でドライバーと再会し、ツアー終了後は安全にホテルまでお送りします。
ハイライト
含まれるもの
集合場所と時間
こんにちは！私達の会社を選んでくれてありがとう。あなたの予約はすでに確認されているので、それを確認するために私達に連絡する必要はありません。 あなたが選んだ時間はあなたのホテルからのお迎えのおおよその時間です。場所によっては、約20分で時間が変わる場合があります。 出発前日の午後8時30分頃の正確なピックアップ時間について、運転手があなたまたはフロントにお知らせします。 あなたは外またはホテルのロビーで待つことができます。運転手はミニバンで来ます。
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 幼児は大人の膝の上に座る必要があります
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
レビュー(107)
Very good time, had lots of fun and very good zoo. Our driver pawel was great, very polite, helpful and recommend other things to do. 10/10
Thank you for your great review! We’re glad you had a fun time at the zoo and that Paweł made the experience even better with his helpful and polite attitude and recommendations. We hope to see you again! Best regards, **Thousand Miles**
We had a lovely visit to krakow zoo , our driver pawel was lovely and very efficient he kept me up to date every step of the way on WhatsApp which I found really helpful and reassuring especially when you’re travelling alone with a child. Pawel even came back early to pick us up as it was way to warm for us at the zoo on the day which I really appreciate 😊 would highly recommend using him for your adventures in krakow.
Hello, Thank you for your lovely review. We are very glad you enjoyed your visit to Krakow Zoo and felt well informed throughout the trip. It is great to hear that Paweł was helpful, efficient, and made you feel reassured while travelling with your child. We will gladly pass your feedback to him. Kind regards, Roman.
Don't Book this Trip with Viator, The Itinery states 5 Hrs. 1 Hr for Travel, 30 Minutes each way 4 Hrs at the Zoo. We had Dominika Tour Guide who isn't Friendly & doesn't Talk to You about any Tips etc. Then when She drops you off at the Zoo She only allows you 2 Hrs & Tells you that's all you need as the Zoo is small. Resulting in only seeing 50% of the Animals. Instead of a Leisurely strool it was a Rush. When I asked for a Refund, She lied & said that we had 2Hrs & 30 Minutes at the Zoo before choosing to come out early due to Rain. It did not Rain at all & it wasn't our choice to only have 2 Hrs, that is all she allowed us when She dropped us off. This Tour was Missold to us as you don't get 5Hrs, you only 3 Hrs. Stay away from this Company who won't give you a Refund even though they are not Fulfilling the Advertised Trip. Also don't go with Dominika who Lies to Cover Her back. Disgusting Customer Service.
Hello, We are sorry that you were disappointed with your experience. The tour duration is approximately 5 hours and includes pick-up, transport to Krakow Zoo, the zoo visit, and return transfer. The included service was provided correctly: transportation, English-speaking driver assistance, and entrance tickets. We would also like to clarify that our driver could not stop directly in front of the hotel because access was blocked by buses, so the nearest possible safe pick-up point was used. From the beginning, the group seemed unhappy with this situation, although it was outside our control. According to our team, after the zoo visit the group returned without raising concerns about the duration at that moment. We regret that you felt rushed, but the product does not guarantee 5 hours inside the zoo itself. Kind regards, Thousand Miles
It states 4 Hrs at the Zoo but when we Arrived Dominika told us 2 Hrs is enough. Dropped off at 9am & pick us back up at 11am. Also no internet so we cannot change pick up Time. We are in our 60s & it wasn't enough Time to see everything. Lovely Zoo but needed the 4 Hrs that was Sold to us. Also it would have been Nice to stop for a Rest & A Coffee but didn't have the Time.
Hello, Thank you for your feedback. We are sorry the time at the zoo was shorter than expected and that you could not enjoy the visit comfortably. We will verify this with our team, as guests should receive the service described in the offer. We are glad you liked the zoo and regret the inconvenience. Kind regards, Roman.
Our driver Pawel was amazing, extremely friendly and helpful and made the experience great. He even sent us a text filled with recommendations for food and other activities to do on our visit which we found very useful. Thankyou so much it was a pleasure :)
Thank you for your lovely feedback! We’re delighted to hear Pawel made your experience so enjoyable with his friendly and helpful approach. It’s great that his recommendations were useful during your visit. We truly appreciate your kind words and hope to welcome you again soon!
Pawel was extremely friendly and knowledgeable would definitely recommend. Tracey Wright
Thank you for your kind feedback, Tracey! We’re delighted to hear Pawel was friendly and knowledgeable, and that you had a great experience. We really appreciate your recommendation and hope to see you again on another trip soon!
Salt mines,we had Simon he was amazing,really enjoyed the trip.all the best simon.from josie.x
Hello, Thank you so much for your lovely review. We’re very happy to hear you enjoyed the Salt Mine trip. We’ll gladly pass your kind words to Simon — he’ll be delighted to hear them. Thank you again, and we hope to welcome you on another tour soon. Kind regards, Roman.
I got a message from my pick up driver the day before to arrange pick up time and location. My driver maciek also sent me a map of the location pick up which was very helpful. The journey to the zoo was good without any delays and maciek was on time for the pick up. Maciek my driver also provided me with a map of the zoo and an informative sheet about the zoo itself. Maciek my driver arranged a pick up time to pick me back up and also brought up the ticket for my entrance to the zoo. I enjoyed my time at the zoo very much and having the map provided helped. At the time arranged my driver maciek arrived to pick me up and returned me to the location he collected me from. My driver maciek was friendly, polite and informative by telling me about some of the buildings of interest along the way. It was a very good outing made all the better for having a good driver with a good company.
Hello, Thank you for your detailed review! We’re very happy everything went smoothly and that the extra details from Maciek helped make your zoo trip even easier. Great to hear you enjoyed the experience, and we’ll be sure to pass your kind words to him. Kind regards, Karolina
Pawel was our driver for the trip, he really went above and beyond for us. I booked for 1 adult by mistake but he got it sorted out and panic was averted. Lovely, friendly gentlemen who really went above and beyond for us. He even went as far as helping us find a good local tattoo shop.
Hello, Thank you for your wonderful review. We’re very happy to hear Paweł was able to help resolve the booking issue quickly and make the day stress-free. We’ll gladly share your kind words with him—he’ll really appreciate it. Helping with tattoo recommendations was definitely an extra touch 😊 Kind regards Roman
Lovely little trip out. Olaf was a great host, and is clearly very knowledgeable and passionate about the area. He made the trip very interesting and made us feel at ease through. Thank you for contributing towards a great day!
Hello, Thank you for your thoughtful review. We’re delighted you enjoyed the trip and that Olaf’s knowledge and passion for the area made it engaging and comfortable throughout. We’ll gladly pass your kind words on to him. Kind regards Piotr
