プライベート送迎、オセアニア マリーナ、トリエステ クルーズ ターミナル、マルコ ポーロ空港

Mediocre at best is how we describe Oceania. Our tour sights changed daily due to very poor provider services and were very expensive. High winds prevented us from seeing the 3000 BC settlement in Kirkwall so instead of adding the old viking church in town they extended out 30 minute photo opportunity to a two hour photo stop. Absolutely disgusting. I brought this to the attention of the concierge who twice notified the excursion department of the problem. Five days later the manager of the department finally called but couldn’t have cared less. Passengers were told around 10PM the evening before docking that we would actually be docking 25 miles from Edinburgh but “we will provide a free shuttle to the train station so you can take a 30 minute ride to town and back but you will need to hire a cab to get back to the ship. “ I spent almost $300 in additional cab fees to get to Dalhousie Castle and back to the ship. The excursions department was generally very rude. They will tell you it takes 6 tours to earn the discount. What they don’t tell you is that is for two people, ie. 12 tours. Also, our tour bus for Belfast was released 8 minutes after our show up to the lounge time and the individual who told me that the show up time on the ticket was actually the time they could release the buses. She was fired two days later and kicked off the ship. Our port of Dublin was closed since we had to use tender boats and the “water was too rough for tenders”. My wife’s family is Irish, so the reason we took the cruise was eliminated. After canceling Dublin, our ship sailed around in circles for a day rather than go to an alternate destination. My wife and I have had 93 crises between the two of us. Oceania/Marina has good food and dining service but the rest of the categories are mediocre. We have actually had a few Carvival cruises that were better. Don’t waste your money on this highly overated cruise line. There arr many other lines that provide superior service at a greatly reduced price.

Daniel was very accommodating and an excellent driver very good at conversation but also allowed our quiet time

I have been trying to unsubscribe from catalogues in the mail for two years. I have called repeatedly (there is no way to email, per their website). No one responds; I keep getting catalogues that I never asked for. I tried calling the "book a cruise" number, but the saleswoman was unable to assist me or connect me to someone who could help. Seems like all they care about is making money!

We left from Trieste which is a beautiful city and onto a wonderful voyage on the Marina....the cabin wasn't huge but very comfortable especially the bed...so nice to sink into at the end of a very busy day sightseeing....the bathroom while small was well designed and there was a huge tv in the cabin but didn't work while in ports, just at sea...the food on board was so varied and yummy, from buffets to fine dining and in between. The chef's were amazing ...shops on board always seem to be closed because of regulations about duty in different ports. The pool is very small for the number of people but lots of sun loungers. It was terrific to wake every morning at a new port...tiring but so interesting. Everything was very well arranged and we'll run including luggage and staff. Our minds are still spinning with memories that will I'm sure last for years....wonderful experiences and heartily recommend.

+6

Our experience is still ongoing but it started at the airport in Venice. We had them book us a room ahead of the cruise out of Trieste. Oceania arranged a water taxi to take us straight to our hotel Molino Stucky. Utter luxury and impeccable service. We did eat at the hotel’s restaurant and it was an excellent choice. We loved Venice and was very glad we spent a few extra days early to recover the transatlantic flight over!

Our driver was at the terminal when we arrived with a sign in hand. He escorted us to the van and took care of all our luggage. We felt comfortable knowing we had a professional and the vehicle was clean!

Driver was very accommodating and courteous! On time and helpful. We will definitely book any limousine service here again.

Enjoyed conversing with the driver. She was a skillful and we arrived well before what we expected! Would contract with them again.

Driver was at location with our name. On time! Van was clean and I good condition. Our driver was friendly around g and a great driver. Would recommend and use next time we are lucky enough to travel to Italy.

We started corresponding with our driver, Daniel, a day early since the pier of debarkation had been changed and a bus was going to transport us to the original pier of debarkation. He responded immediately and understood that we will likely be later than the original pick up time. When we arrived about an hour late Daniel was waiting for us. This was a transfer service from Trieste cruse terminal to Marco Polo Airport and we had arrangements for another transfer from the airport to Venice. When we arrived at the airport Daniel took us into the terminal and helped us to connect with the other transfer service and drove us to the water taxi terminal at the airport. This was an awesome experience and without any reservation recommend his transfer service. Daniel went beyond what we were expecting from this transfer service.