Excellent pacing; well narrated with island vibe. We did all stops; albeit some abbreviated. Program even endorsed by the park ranger we met on a trail. Enjoyable for entire trip. Finally: an app that works as advertised. Never a glitch.
事業者からの返答
We’re so happy you enjoyed the pacing, narration, and island vibe! That’s amazing to hear a park ranger even endorsed it along the way. Thanks for sharing your experience glad the app made your trip smooth and glitch-free!
J
John M
March 3, 2025
A pleasant and informative trip
While using, be sure to keep a close eye on the map lest you inadvertently stray. The music plays even when you are far off the path.
事業者からの返答
Thank you for sharing this feedback! We appreciate you pointing out that the music continues even when you’re off the path—it’s something we’ll definitely look into to improve the experience. We understand that keeping an eye on the map is important, and we'll work on refining the navigation so it’s even easier to stay on track. Your input helps us make the tours better, and we truly value it. If you have any other suggestions or need assistance, feel free to reach out!
V
Vanessa_N
February 17, 2025
The narration was engaging
The Maui Sunset & Stargazing at Haleakalā Audio Driving Tour was fantastic! The narration was engaging—informative but not overwhelming. I loved that it wasn’t just constant talking; there was a nice balance with instrumental music between stops, which made the drive even more enjoyable. The tour gave helpful suggestions and pointed out things to look for ahead on the road, making the experience smooth and stress-free. Highly recommend for anyone visiting Haleakalā!
事業者からの返答
Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience with the Maui Sunset & Stargazing at Haleakalā Audio Driving Tour. It's fantastic that you enjoyed the narration and the balance of music and information. We always aim to make the drive as smooth and enjoyable as possible, so your feedback really means a lot to us.
Thanks for recommending the tour to others—your support is truly appreciated!
J
joshfP1776GM
July 30, 2024
A must have for Maui
Came across this app on Trip Advisor and I cannot say enough good about it! It has completely changed the way we vacation. It is probably the most thorough, useful, and exact tour guide I have ever experienced (even including the live tours I have done!) I have done a few tours on Maui with this app and it never gets old. It has everything! Including: interesting facts between stops, exact directions to many well-known and less well-known stops, tips for navigating different roads, weather cautions, tips on scheduling out your time depending on when you start the tour, up-to-date food options and restroom locations, and to round it all out - chill island songs between locations! Seriously, the best money I’ve spent on Maui. I recommend it to everyone. Please make more tours for everywhere!
事業者からの返答
We appreciate your positive review and are thrilled to hear that you're finding our app helpful. If you have any suggestions for how we can improve, please don't hesitate to let us know.
Q
Quentin Q
August 26, 2022
Great narration, great information
Worth the money for the information provided. Ours kids 15 and 8 enjoyed listening and learning as well.
B
brenleclair
May 24, 2022
Worthwhile
These audio tours are a great way to see the sights at your own pace without getting lost and wasting time. **note: to redeem this purchase in the Shaka Guide app you have to open the “before you go” section in your booking to get the code and instructions for the download. Do NOT pay again in the app. However the tours seem to be $5 cheaper if you purchase directly through the Shaka Guide app
D
Diane_M
March 19, 2022
Great scenery. Bad audio
Frustrating as the audio kept cutting in and out
Beautiful scenery once we got to the top though
Wouldn’t recommend the cost of the driving tour
事業者からの返答
I'm sorry to hear you were not able to fully enjoy your Shaka Guide tour. Wish you would have contacted us at that time to discuss any concern you might have with our app, our tour or our audio content.
Kindly email us at aloha@shakaguide.com to tell us more and so we can help you get a refund on your purchase.
C
chanyu1
May 16, 2021
Good Narrative Tour Audio
This is a good and inexpensive way to do the Haleakala sunset tour with audio narrative of things to see along the way to the mountain top. Good value for the price. A quick tip: this app burns through your phone battery fast so having a car phone cable is a must or else your phone battery will run out of juice pretty quick...
3人が参考になったと回答
事業者からの返答
So happy to hear you enjoyed your Shaka Guide tour. Mahalo for your review and looking forward to seeing you on your next Shaka Guide adventures! 🤙😍🤙
T
TammyDiane_G
April 1, 2021
None
Was told the wrong information and almost didn’t get in the park the ranger was so nice he let us in anyway
事業者からの返答
I'm so sorry to hear you've had some issues with your tour Tammy. Wish you would have contacted us directly for better assistance for your questions about the app and the tour before your actual trip. Please email us at aloha@shakaguide.com and send us your receipt so we can help you get a refund on your purchase.
3
370jast
March 30, 2021
Shaka Maui
Someone can correct me if I didn’t do it right but I paid 15 dollars here and then was told(via email) to download an app were I still had to pay for the tours. I feel scammed but I would give the actual tour app Shaka Maui 5 stars. The app itself is great. Just download SHAKA MAUI and get your tour because it was AMAZING and the timing was perfect. But paying to be told to download an app where I have to pay additional was really messed. I got scammed on my birthday and yes it was for an extra 15 dollars but it left a bad feeling. Also be careful on the road to Hana! It was soooo beautiful and worth it a hundred times over.
1人が参考になったと回答
事業者からの返答
Aloha! I'm sorry to hear you've had some confusion or inconvenience with the app and our tours. Wish you would have called us directly for support and guidance in redeeming your tours.
When purchased thru TripAdvisor, you'll receive your personal download link for the Shaka Guide app and your purchased tour or tours along with your booking confirmation. You MUST use the link and open it up on your mobile phone to redeem your tours.
Downloading the app directly from the App Store or Play Store will not reflect your TripAdvisor purchase and will result to what you have just described. Please email us at aloha@shakaguide.com if you have further questions or to request for a refund.
Mahalo!
