Maria from tour company used what’s’ app to message us the evening before our tour that Vesuvius was closed, and gave us options to best deal with it. This was great. And confirmed our morning pickup time.
The tour Driver (Marco) arrived promptly at our hotel and was courteous and friendly as he transported us to Pompeii and back to our hotel.
Pompeii tour guide (Celeila - my spelling may be wrong) was very personable, engaging, and knowledgeable. Did a wonderful job.
So our experience was great - 5 stars.
P
phil_p
September 30, 2026 · via Viator
Amalfi Coast and Pompeii- fun-filled day!
We had a great day, full of history, fun, excellent food and amazing scenery. Our driver, Yuri, was excellent. He was great to talk to about the area and knew the spots, and took great photos!
Our trip to Pompeii was excellent. Italo was the best! He was great with the kids, kept them engaged and we hit the highlights in the town.
Tip: bring an umbrella to help block the sun!
We stopped at a winery for lunch at the base of Mt Vesuvius, and it was beautiful. The food and wine were excellent.
V
Voyager66267277811
October 12, 2025 · via Tripadvisor
Experience the most and leave the worry to others
Navigating Pompeii and Vesuvius are not straight-forward. Our driver Lucia was very professional, prompt and made sure all our transfers (including Vesuvius which is a very disorganized site!) when smoothly. She took care of ensuring our tickets were in hand, gave perfect instructions to navigate each site and was waiting in the perfect places as we came out.
Our guide for Pompeii was Anna and she was fantastic - got us through the lines and navigated well in front of or behind all the large tour groups with precision! She knew all of their moves and because there were not tons of tourists there, I got so many pictures with either no one or few people in the shots! Anna was also incredibly knowledgeable about the site and gave us great insights on the history and art that decorates the site - she came prepared too with a bag full of books with illustrations and drawings that helped hus understand what we were looking at. It was a very thoughtful (she even helped us find water to purchase before and after the tour!) and full agenda. No way we would have had the same experience in a large tour.
Pay the extra money for the private experience - it is well worth it!
S
Stephanie_L
October 9, 2025 · via Viator
Archeologists make the best Tour guides
Our driver had good English and was very knowledgeable and was a total delight. Our tour guide Italio was amazing. Having an archeologist as a tour guide is the best. His English was amazing and his insights were unbelievable. And he had worked on the site as a student and researcher
J
Jovanka_M
October 7, 2025 · via Viator
Guides were exceptional
Our driver Franz picked us up on time, very knowledgeable, and fun! 1st stop was Vesuvius where he made sure we got through the gates. Vesuvius is definitely worth the hike but be prepared for cold and wind first thing in the morning. Views were stunning. Franz was extremely positive, upbeat, funny, and answered all our questions. He was willing to make random stops for photo opportunities. Our Pompeii guide Italio was super knowledgeable about Pompeii, guided us through the maze of people and his subtle humor was perfect for our group. Of course we wish we had alot more time since Pompeii is a big area. We barely made a dent in our 2 hours. Franz ended our trip to a local restaurant with food recommendations that were superb!
M
mirub08
September 20, 2025 · via Tripadvisor
I recommend it to optimize the trip
The visit to Pompeii was in the morning with Antonella who is an archaeologist. It was spectacular.
The visit to Vesuvius with Mario was very good too. For the latter you have to go with good trekking shoes as it is slippery.
J
Jeffrey_L
July 13, 2025 · via Viator
An amazing day with an amazing guide!!
Had an amazing time at the site, and our guide was top notch. Very engaging and very knowledgeable about everything there is at Pompeii and the history surrounding.
A
Aaron_S
July 1, 2025 · via Viator
They left us at the port with no tour!
We booked this tour 8 months in advance. We had confirmation though the app. And it was pre-paid. We got off the ship and waited 30min past the pick up time. I called Viator thay said we would be picked up in 15min. Waited another 30min. I had to call Viator back. They then said they did not get any confirmation and they canceled our tour. With no options, They didn't attempt to try to get us another tour. They just said sorry you're on your own. Viator did nothing to help! Just sad. WILL NEVER USE THIS COMPANY AGAIN!
A
Adventure05777619459
May 13, 2025 · via Tripadvisor
Wonderful tour
We booked this tour from a recommendation by a family member who loved it 6 years ago. It was perfect from start to finish, including the booking company! Our very friendly driver met us at the Naples train station and drove us to Pompeii where we met with our outstanding tour guide, Fabio.
He shared his extensive knowledge of Pompeii having studied both anthropology and archaeology. We had a lovely lunch at the on site restaurant and sampled famous Naples Pizza! We then were taken to Mount Vesuvius and climbed to the top. Stunning views of the Amalfi coast! Next we were driven for our final stop, where we met Fabio for a tour of the Naples museum, which contained many artifacts and set pieces retrieved from Pompeii.
This trip was exactly what we wanted and we nightly recommended this tour!
J
Jennifer_N
October 8, 2024 · via Viator
The best way to experience Pompeii and Vesuvius
Absolutely the highlight of our trip! What a wonderful way to experience Pompeii and Vesuvius! Raffaelo 'Lelo', our guide was a delight and we enjoyed every minute we spent with him as we experienced and learned about Pompeii.....just fantastic. And our trip to Vesuvius was so easy because of the skip-the-line trip. This was an experience that our whole family really enjoyed. Highly, highly recommend!