Wonderful tour with great sites. No issues. Buffet lunch could be better. The driver and tour guide were knowledgeable.
事業者からの返答
Thanks so much for your feedback, Brandon Tan
We are so happy that you enjoyed the Hoa Lu, Tam Coc, Mua Cave With Amazing View - All Inclusive
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
D
D1294HWmartinh
March 16, 2023 · via Tripadvisor
Very well rounded tour - definitely recommend!
Really well rounded tour, with a friendly and careful guide who will take care of you (made a point of warning us about tourist scams or dodgy selling points in these locations). Also knowledgeable about history and culture of this area.
The ride was very comfortable, a minibus of 16-18 people, each had their own seat and good AC, and the driver was not reckless.
The tour itself, for someone who's never been to Vietnam before, was fantastic! Keep in mind that you're on a tight schedule because they cram a whole bunch of activities in 1 day.
It was as advertised, we did all the activities mentioned. For me the highlight was definitely the small boat ride. Beautiful views of the hiddens valleys and rice fields from the river.
Be advised, the weather will dramatically influence the experience so try to check the weather forecast before going if you're doing this last minute. I had sun and clouds with maximum visibility so it was perfect.
I'd recommend this tour for anyone who wants to see Vietnam's magnificent landscape.
事業者からの返答
Thank you so much for your review. We are so happy to get 5 star from you for Ninh Binh Day Trip. We will always give the best services to guests. We hope that we will be served you next time. Take care and good luck to you !
Best Regards
Kevin ( Mr)
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Dfoley1
March 3, 2023 · via Tripadvisor
Pros and Cons
Pros
-Scenic Natural Views at Tam Coc & Mua Cave
-Best coach i’ve been on whilst traveling, really comfortable and spacious.
-Decent Bikes to ride round Tam Coc trails.
-Fair amount of Toilet/Coffee stops during transport.
-Tour guide gave details about Vietnamese culture and lifestyle.
Cons
-Guide left three of us behind on the bike ride, spent the whole time lost searching for the group. Best bit - the tour guide was made aware and didn’t come back for us.
-Lunch food quality was poor.
-Tour Guides english was average at best
-Tam Coc River Boat Rower hassled us for a tip for about 5 mins, after giving a tip, asked for more.
Neutral
-Hao Lu Ancient City - In my opinion a boring stop, need to have something going on here to make it more entertaining.
事業者からの返答
Thank you so much for your feedback about our Tour and Guide as well. We are really so sorry for the tour was not good for you. We already checked tour guide again and she wanted to send apology to you about she lef your group behind on the tour. She already learnt a lesson how care customers and she will improve her still better. We always listen and improve our services day by day. Your review is very important with our business, it motivates us to try more. We hope host you next time. Thanks.
Best Regards
Kevin ( Mr )
E
eloise8888
March 2, 2023 · via Tripadvisor
Got Left Behind
-This could have been a 5 star, but we got left behind.
-Nice comfy coach, large leather seats
-View point was good
-Bike ride would have been good but our tour guide left 3 of us behind. When we arrived the guide asked us all to get a bike and check it over before we set off, I had an issue with my seat my partner and another tourist in the group tried to help me fix this issue, we couldn’t so I went to swap the bike the man looking after the bikes wouldn’t let me. Once I retrieved a bike we noticed the group and our guide had left, we spent the whole time trying to ride around and find the group once we had signal the man who stayed with us from the trip managed to get a signal and contact his friends who were also on the trip. They advised us the tour guide refused to wait, once we tracked them back they told us to carry on 5 minutes so we could see the views everyone else got to see. Again tour guide wouldn’t stop, so we went to see the view which was 5 minutes further and then returned to the bike base by ourselves. Once we returned we couldn’t find the group, after walking around the tour guide appeared. She didn’t seem bothered at all she had lost us/left us behind. She wanted to know why we didn’t ride with the group, we told her you left us behind you need to make sure you have everyone on the tour.
-The tour guide doesn’t do a head count, she just moves on when she thinks she has everyone. There was another instance where a few people were in the toilet and she headed off.
-Boat ride was good, very scenic. However the lady paddling the boat asked us for a bigger tip multiple times which we found really rude and made me want to take the original tip we gave her back.
-Lunch wasn’t great
-Bus Driver - Drove like an absolute lunatic on the way back, had his hand on the horn for most of it, driving fast, over taking, driving to close up the back of people, breaking sharply. I think he thought we were on a motorbike not a coach.
事業者からの返答
Thank you so much for your feedback about our Tour and Guide as well. We are really so sorry for the tour was not good for you. We already checked tour guide again and she wanted to send apology to you about she lef your group behind on the tour. She already learnt a lesson how care customers and she will improve her still better. We always listen and improve our services day by day. Your review is very important with our business, it motivates us to try more. We hope host you next time. Thanks.
Best Regards
Kevin ( Mr )
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Deanna_R
February 3, 2023 · via Viator
A great way to experience Ninh Binh in one day
The trip was very enjoyable, it was a great way to experience the highlights of the area in one day. The temple was beautiful, and the bike ride around town was fun. Our tour guide Frankie was friendly and informative. Buffet lunch was delicious with many options, and the boat ride down the river was relaxing. To end the day you go to Mua cave and viewpoint which was a gorgeous sight. Highly recommend.
事業者からの返答
Thank you very much for sharing your feedback!
J
Jozef R
November 7, 2022 · via Tripadvisor
Nice day
Super guide Frankie and super driver Lucipher. We have fully satisfied with itinerary and whole atmosphere of the trip.
事業者からの返答
Thank you very much for your feedback. Your satisfaction is our happiness!
K
Kirkstar74
November 5, 2022 · via Tripadvisor
A.M.A.Z.I.N.G
Being on my own for work I had a couple of days off to explore. It was really cool to meet people from all corners of the globe. The guide and experience was awesome.
事業者からの返答
Thank you very much!!!
A
AaMitchell1986
October 18, 2022 · via Tripadvisor
Fun day trip
The trip was beautiful and a lot of fun. The river ride was wonderful. Our guide that day (don't remember his name but we went on Sept 19th) made the trip fantastic, though he struggled at times. He lost a couple people on the bike ride - they eventually caught up with us at lunch, but he rushed so much they couldn't keep up and then were on their own. He WAS a lot of fun on the bus, providing karaoke. What we also didn't like was the pressure to complete a review right there and then on the spot, even going so far as to change my daughter's responses higher than she made them. Shouldn't be pressured to do that.
事業者からの返答
Thank you very much for sharing your experience. We remember you and we will check our tour guide. Thank you again for sharing!
R
Rebeka V
October 11, 2022 · via Tripadvisor
The best experience
Besides being super organized and seeing a beautiful places, I have to say I've never experienced such a helpful people than in the LOCAL TOURS VIETNAM. Beyond expectation, definitely recommend!
事業者からの返答
Thank you Rebeka for joining our tour. We are very happy to know that you enjoyed the trip very much. It is our job to bring the most relaxing trip to all of you. Best regards. Luan
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mariajoseenvietnam
September 27, 2022 · via Tripadvisor
Nice experience
The tour was very good. The trip on the boat (tam coc) and the hiking on Mua Caves with incredible landscape views were the best of all. Our guide (Tommy) was very kind, funny and taught us about vietnamite culture. It was a beautiful day.
事業者からの返答
Thank you very much. We do hope to host you next time