トロント空港YYZ往復送迎（特別オファー）

Driver never showed. Called the company and they said they couldn’t accommodate but they could do the return transfer. FULL REFUND DUE ASAP

The driver was pleasant, he came on time. I still belive that the per person cost is a bit high. But would still recommend.

We were picked up promptly. Not the vehicle we were expecting, it is more of a high priced Uber service. Not a luxury vehicle experience as described on the website. For almost $80 this service was overpriced. You can call a Uber or Taxi service and probably pay less. Not the type of service described on website. The driver knew very little English, it was his personal vehicle he used to pick us up at the airport. Driver was very pleasant though, even offered us a bottle of water.

I called in and provided pick up and drop off points and was sold this transfer - they day before the pick up the provider contacted me a requested an additional 90 USD or they were going to cancel the transfer the return transfer offered was not provided nor refunded

Excellent driver who was patient and was early waiting for us. Very entertaining and knew about Toronto.

I called Viator at 9:12 a.m. to tell them my flight change. I have attached a picture of my call logs first I was told they would change it. I have attached a copy of the email changed from 1:00 p.m. to 4:20 p.m. Then I was told to call the driver. I called the driver he said he wasn't coming at 4:20 because I should have called four hours prior. I later received an email saying I should have called two hours prior to cancel or make changes if you look at my call log I called at 9:12 a.m. Viator also charge me a higher price from the airport to my hotel the price they charged me was for two trips not one. It's not $76.00 for one trip.

Travel nightmare-- credit card charged, ride arranged but no service provided? No advance driver specifics (name contact #, location for pickup) were provided as promised, prior to arrival. Called the tour operator and after quoting confirmation # and booking #, in the phone conversation tour operator denied existence of any service request (or of my payment for service in advance) and refused to make any effort to provide any form of makeup service. Instead of using this pre-booked ride, had to resort to more expensive taxi service (ended up costing only $25 more). Is this not accurate definition of a scam -- to be avoided?

We waited over an hour for the transfer when we spoke to someone eventually and they looked into it and couldn't understand what had happened, it then cost us 200 dollars for a taxi and now they are refusing to show us the evidence the transfer turned up. Will never use again ,

New vehicle, clean and very comfortable. Diana was a fab driver and kept us relaxed whilst we travelled to the airport

Max was my driver. On time pick up and very professional. Great chat on way to airport. Also felt a safe driver. Excellent journey.