We were picked up from our hotel in Negril and took approximately 1.5hrs there and nearly 2hrs on way back due to traffic. We went on a boat when we arrived at the black river and only 6 of us were there which was fantastic until we were told we needed to wait for another bus to arrive, we waited 30mins then approximately 50 people turned up and although we got a seat the boat was packed and made moving around to take photos a bit tricky, I think less people would be a lot better personally. We went up and back down the river, saw a few crocodiles and wildlife and was told some facts about the local fishermen and area. It was nice but I wasn’t blown away. I’m glad we experienced this but wouldn’t go again myself but would recommend a quick visit if you haven’t been before. We then moved on to YSL Falls, this was beautiful to look at and once again very pleasant and pleased we experienced it but wouldn’t do again. It was more touristy than I was expecting in terms of an outside pool with lots of people in, gift shop, bar, restaurant etc. The falls water was a lot murkier than you see on the pictures and it gets very packed with lots of children and people (nothing wrong with children but very noisy) , there is a queue for the 2 rope swings and it is difficult to walk in the water without water shoes which I would highly recommend. I had my own but the gift shop does sell them.
Thank you for taking the time to share your feedback. We are truly sorry to hear that the excursion did not fully meet your expectations. The attractions mention are always featured and ones typical guest and locals rave about the most. Due to our recent Hurricane, the rain forest and waterfalls would somewhat disturbed and we are currently in our rainy season hence the water disturbance. We regret the frustration caused . We take comments seriously and we review our reservation history and could not find any record of a guest booking this specific product from Negril as you mention. If did indeed booked with us, we warmly invited you to contact our management team directly @timelesseleganttours@gmail.com.We would be more than happy to verify your booking details and assist you personally.









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