ロンドン発の高級交通機関付きワーナーブラザーズスタジオハリーポッターツアー

The only reason this is getting a 5star is because of Warner Bros and my child is Harry Potter fan. However Evans and Evans/Superior Transportation was not accommodating at all. I emailed, texted and called to let them know my flight was delayed by almost 8 hours. They were not willing to reschedule for a later hour or a different day. They said that I needed at least 48 hours notice in order for them to make any changes. Paying $377 USD was not worth it. I didn’t use their transportation services. I made my own traveled arrangements when finally made it to London. If planning on visiting Warner Bros, I suggest you purchase tickets ahead of time and only for the study and take the tube and bus there.

Excellent experience, everything was truly magical! You get a really good mix of both full indulgence into the magical world and into the history and making of the magic. 10/10 would recommend to all of my friends and family!

Where to meet the bus. We almost missed it. They sent directions to the wrong place. I called 5 minutes before we were to meet. I was told run! My husband is 72 and I’m 66z we are a little too old to “run”. If the experience had not been what it was I would have rated you 1 star.

Loved the studio tour. The tour group itself is just for transportation purposes. You are on your own once you’re actually there. That being said, the transport bus was very nice and we were comfortable getting there and back.

The bus was hot, with no air conditioning. We really enjoyed the tour, but the bus was no “ luxury.”

Do not book with these rude, unprofessional people. The trip is very expensive and they ruined it for me. First of all, you do not get the branded Harry Potter bus that they show in the picture. You get a plain double decker bus that was extremely HOT! It was like an oven when we got on and didn't get any better. It was so hot that I got extremely nauseous and wasn't even able to do the tour. I had to sit near the entrance because I felt weak while my family did the tour. They advertise 4 hours at the studio, but we only got 3 1/2 because they took so long at the second stop trying to fit people on the bus. They said they would adjust the time, but they did not. My family had to rush through the tour. The guides were very rude and the bus driver was a horrible driver who had an accident on the way back and they threw us off the bus at some random place. Please do yourself a favor and do not book with this company.

Easy to find and the bus was better than expected to sit in even on a hot summer day. However, we became aware before departure that others had a later return time than us. Our return time gave us 3.5 hours of the studio itself. Fortunately, I've been to the studio before and know that it's too little time, so we had to use our own transport home to get to see and do everything. The receptionist says that the others have paid for later return time, but I can't remember having gotten up any options around different times to pick up on. Make this more clear when ordering. Luckily, she informed us about alternative transportation home, and this was well marked outside the studio.

We had a terrible experience—zero stars! We were among the first on the bus and were told to sit upstairs, even though we were the first pickup and others who boarded later at the second stop got to stay downstairs. The upper level felt like an oven with no air, despite it not being a particularly hot day. Everyone was trying to adjust the vents, and one woman even went down to tell the tour guide it was hot. He came up and agreed, but nothing changed. They were incredibly unorganized, holding us up at the second stop while figuring out where to seat people. I think they even split up a parent and child behind us because when they were making people change seats, I heard a lady say "she's only 6 years old!". Why not just assign seats??? We left late, and the guide assured us they’d adjust our return time, but they certainly did NOT. Instead of the advertised four hours at the studio, we got off the bus at 2:50 and had to be back by 6:20, losing a full 30 minutes. They took forever letting people off the bus, letting the group that came on 2nd get off first, while we sweated upstairs. When I got off and complained about the heat and the time, the male tour guide was very rude, sarcastically telling me to “come back after four hours,” implying we’d be left behind. I mentioned that the lady tour guide made an announcement saying "don't worry, your time will be adjusted so you will have the 4 full hours", and she said, "the time has passed". I have no idea what that means. The male tour guide denied it was hot, claiming some people said it was cold. I seriously doubt that. Maybe it was cooler downstairs, but we baked upstairs. Cool air didn’t start coming through until we were nearly at the studios. If you read older reviews, which i should have, you will see this is an ongoing problem with them. Because of the sweltering ride, my husband got car sick (which he never does) and couldn’t do the tour, staying near the entrance to rest and drink water. I took my kids, including my adult son with autism, and we rushed through everything, worried we’d get stuck and miss the bus, giving us more stress he didn’t need, If you love someone with autism, you know what I mean. The studio itself was awesome, what we got to see of it. Funny, on the way back the air conditioner suddenly started working so they made everyone suffer in the heat for nothing. All of a sudden, they were also able to open the sunroofs on the top of the bus to get air, and as they did, they were hitting tree branches and pieces of the trees were falling on people’s heads that were sitting there. The driver drove like a maniac and stopped short several times. And to finish the lousy day off, the bus hit something and the side mirror broke, and we were dumped at the side of the road with no explanation to use upstairs, nowhere near where we were supposed to be let off, so we had to pay even more money on a cab to get back to our hotel. I suppose I should be happy that he didn't hit something closer to the studios, because I'm sure they would have dumped us there too without a care. Go with any other company or just go on your own. I wish we did. Stay away from this company!

The bus driver for Evan & Evan’s was pretty rude. Other than that it was a good time.

The studio is well planned and executed. Plenty to see. Movie making magic even if you are a casual fan.