カイトベイの城塞（カイトベイのじょうさい、Citadel of Qaitbay）は、エジプトのアレクサンドリアの地中海沿岸にある15世紀の壮大な防御要塞。 ファロス島の北端にある東の港の入り口に建っており、古代世界の七不思議の一つに数えられる有名なアレクサンドリアの灯台があった場所を正確に占めている。
The tour was very well organized. The pick-up service and the ride went smoothly, and all questions were quickly resolved. All details were clarified via WhatsApp and the answers came quickly.
We had a very nice guide, but in places we would have liked deeper insights and more extensive explanations.
In addition, we had booked a tour without lunch because we didn't like the standardized tourist menus and wanted authentic, good food. Unfortunately, there were clear communication difficulties here and we ended up in that very restaurant and received a somewhat questionable menu for $15. We lacked flexibility here.
We just ordered a menu and still had to pay a total of $30. The explanation as to why this was so was a bit poor and questionable.
The process was definitely very well organized and pleasant. However, we lacked some flexibility and the incident at lunch was really annoying.
3/5
事業者からの返答
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Wir freuen uns sehr, dass Sie die Organisation der Tour, den reibungslosen Ablauf und die schnelle Kommunikation über WhatsApp positiv hervorheben – das bedeutet uns wirklich viel.
Gleichzeitig danken wir Ihnen auch für Ihr ehrliches Feedback. Es tut uns leid, dass die Erklärungen unseres Guides nicht immer so ausführlich waren, wie Sie es sich gewünscht hätten. Wir nehmen diesen Punkt sehr ernst und werden daran arbeiten, unseren Gästen künftig noch tiefere Einblicke zu bieten.
Besonders bedauern wir die Unannehmlichkeiten rund um das Mittagessen. Wenn eine Tour ohne Mittagessen gebucht wird, respektieren wir selbstverständlich diesen Wunsch. Dass es hier zu Missverständnissen, fehlender Flexibilität und Unklarheiten bei der Preisgestaltung kam, entspricht nicht unserem Standard. Dafür möchten wir uns aufrichtig entschuldigen.
Ihr Feedback hilft uns sehr, unseren Service weiter zu verbessern. Wir hoffen, Sie trotz allem wieder einmal bei uns begrüßen zu dürfen und Ihnen dann eine noch bessere Erfahrung bieten zu können.
Mit freundlichen Grüßen
2
210traceyd
January 22, 2026 · via Tripadvisor
MOST INTERESTING DAY IN ALEXANDRIA
A wonderful day with guide Sara who was very knowledgeable and made our experience memorable. We saw the Catacombs of Kom El Shoqafa, the Roman theater, the Library and the Citadel and we ended our day with a late lunch at the seafood restaurant Branzino.
1人が参考になったと回答
G
ga_tanq2017
January 2, 2026 · via Tripadvisor
A very good moment in Alexandria!
A fantastic tour! We discovered the Citadel and the Alexandrian librairy, and it was really beautiful. Our guide made the tour even more interesting by giving us a lot of information. We would totally recommend this experience !
O
O3718YCvanesap
January 2, 2026 · via Tripadvisor
Sensational experience in amazing Spanish tour!!!
Our guide was absolutely wonderful. She is learning Spanish and showed us Alexandria in a truly beautiful and special way. She even let us try her traditional food and was kind and attentive to us at all times.
She knew how to show us the secrets and wonders of the Mediterranean Sea, as well as interesting facts and very beautiful details about the city. We will always be grateful to Sara, and we hope to see you again very soon. We wish you all the best.
Thank you for the tour, and thank you for being such a kind and wonderful person 😍
R
Raphael B
December 31, 2025 · via Tripadvisor
Discover Alexandria in one day 😎
Beautiful discovery of the city of Alexandria on a day guided by Mayar, extremely friendly young guide with valuable explanations. Excellent level of English, she knows how to answer everything! Visit of the main historical sites (catacombs of Kom el Shoqfa, Roman theater, Qaitbay fortress, library) and time to exchange a lot about the history of the country, the historical and political events that mesh its history. Thank you for sharing this knowledge, I recommend 100x this complete visit!
A
agnesm206
December 13, 2025 · via Tripadvisor
A very pleasant visit to Alexandria thanks to our guide
It takes at least 3h30 to get to Alexandria from Cairo.
We had an excellent Shima guide from a great culture who explained everything we needed to know about the 4 sites visited and who perfectly organized our day taking into account our requests and spending the time necessary for tours with free time to discover them for ourselves.
We had lunch with views of the sea and the citadel in a restaurant specializing in fish.
Our driver Maro was careful and drove well despite the traffic and pedestrians crossing the tracks!
One day in Alexandria is enough. The city as everywhere in Egypt is very dirty.
Thanks to Shima and Maro for their professionalism.
1人が参考になったと回答
C
carlosaJ7915YI
October 28, 2025 · via Tripadvisor
An excursion you can't miss
We took this trip with them. We're a family with a 6-year-old daughter, and these destinations can be overwhelming for children. But in our case, it was a very good trip, avoiding the crowds. It wasn't overwhelming. We saw many interesting sites, the library, the lighthouse, the citadel, and to top it all off, we ate at an incredible restaurant. A highly recommended agency.
