The small group tour offered a nicely personalized experience. Our driver Clayton was fun and knowledgable, he offered interesting insights throughout the tour. The itinerary was flexible and was slightly modified as the day went on, considering everyone's interests.
事業者からの返答
Hi Janne,
Thank you for the review and nice comments about Clayton. He is truly special. Making people happy is his life. We love him.
Please come back, there is so much yet to see.
Thank you,
Will & Donna Tryon - Owners
G
G8677FZjohnp
August 2, 2025 · via Tripadvisor
Grand Canyon
Always wanted to see the marvel of the Hoover Dam and Clayton our guide was the best we could have hoped for. With his local knowledge and full understanding we now know the correct reason for the Dam construction. Grand Canyon helicopter ride was unbelievable and more than expected. Very very hot on the day but would not have missed all the pat of the Grand Canyon - Echo Point and Guano Point and the Skywalk over the Grand Canyon.
事業者からの返答
Hi, and thank you for the wonderful review on the Grand Canyon and our guide Clayton. If you're not having fun then we're not doing our job properly. Please come back, there is so much yet to see.
Very best regards,
Will & Donna Tryon - Owners
U
U7412VInigelp
May 4, 2025 · via Tripadvisor
Great seeing the hoover dam but.......!!
We were already at the pickup point when David (our guide) arrived. We acknowledged his arrival by wishing him a very good morning and walked towards the transport when by David completely ignored us and continued passed us presumable looking for us.
When eventually came back to the van we said was he looking for us. After confirming names, he yes, he was but he was looking for a male and female and not too males! We didn’t comment and just boarded the mini bus.
On our way to collect the next guests David said” as we are picking up some other people who are couples would one of us like to sit in the front of the vehicle with him”? We were furious to say the least. David immediately assumed that as we were both males, we were just friend’s but we are also a couple as we robustly stated that to David. No apology just “Oh well…we’ll have to sort something out!”
As for the stop off see the old main street of Boulder City and see historical buildings and markers. We didn’t see any of that we got out of the vehicle for 5 minutes and seen the big horn sheep and that was all!
This was supposed to be a VIP trip but after squeezing 3 couples in the back of the vehicle it did not feel VIP to us.
And then to add insult to injury just before my partner and I were due to be dropped back off at our hotel the office called to speak to David. The previous couple had left something in the vehicle but didn’t know what! After spending sometime looking for it we found a plastic cup. The office essentially demanded that he took the cup straight back and then drop us off after. So, we had to go all the way back to their hotel before we could then be taken back to our hotel. We were very annoyed at this point and again, this did not make us feel like VIPs at all.
All in all, a very poor experience for what we thought was going to be a VIP trip to the Hoover Dam. There was no way this was a VIP trip. I found David to be extremely homophobic and, in this day and age, that is a very negative attitude and totally unacceptable behaviour.
I would not recommend this trip to anyone. Look elsewhere.
事業者からの返答
Hi,
So sorry for this experience. This is not how we run our company. This was David's first tour for us and was his last.
Very best regards,
Will & Donna Tryon - Owners
8
888desr
March 26, 2025 · via Tripadvisor
Great day at Grand Canyon West Rim & Hoover Dam
Fabulous day which d Grand Canyon West Rim & Hoover Dam - both awesome experiences with a very knowledgeable guide that made the day even more memorable
事業者からの返答
Thank you again, you're a trooper. So happy you enjoyed your Grand Canyon & Hoover Dam Tour. Why not do two tours in one? It's become a very popular choice.
Very best regards,
Will & Donna Tryon - Owners
P
Pam_W
February 19, 2025 · via Viator
Great trip, Earl was our...
Great trip, Earl was our driver, he was very educated with lots of information to share with us! Small group which was very nice!
事業者からの返答
Hi Pam,
Thank you for the review and so glad you had a fun time with Earl.
Please come back, there is so much yet to see!
very best regards,
Will & Donna Tryon - Owners
S
Sunshine06471153579
December 26, 2024 · via Tripadvisor
Grand Canyon Eagle point
We went on Grand Canyon tour. It was amazing and beautiful. Our driver Mr. Michael was the best tour guide we ever had. He explained everything in detail we had fun. I recommend this to everyone enjoy the beautiful scenery.
1人が参考になったと回答
事業者からの返答
Hi Sunshine,
Thank you for your review and delighted you had a fun time at the Grand Canyon with Michael.
Happy Holiday Season.
Will & Donna Tryon - Owner
C
Cleanhonda
October 14, 2024 · via Tripadvisor
The differences between what the tour information stated and what we got...
My wife and I took the Grand Canyon & Hoover Dam Combo Tour a couple of weeks ago. Below are my comments regarding the company and the Grand Canyon & Hoover Dam Combo Tour itself.
Regarding the company, I spoke with Patsy on multiple occasions. She was always extremely nice and willing to answer any question.
The name of the company is Adventure Photo Tours. During our tour, no emphasis was placed on either adventure or photography. For most stops, our tour guide dropped us off in a parking lot and told us when to be back at the van. The problem is that on most of the stops, he disappeared after dropping us off. Some of us wandered around the parking lot, looking for a van that wasn't there. The instructions on what we were to do during the stops were always confusing.
It was obvious that our tour guide, Christian, was just going through the motions of being a guide. He didn't seem to care anything about doing a good job. For example, one time he announced "On your left (or right) is Lake Meade. It is a man-made lake." Painstaking details. At a point, before we started home, he stopped his commentary alltogether. His directions as to what we could do during a stop and when we needed to be back to the bus were very confusing.
Here are some comparisons with what the website states vs. what we received.
"You have a full hour at Hoover Dam." You can opt to take the tour of the inside of Hoover Dam which takes 45 minutes. The tour costs $15 per person. I'm not sure what is so "VIP" about the exterior of Hoover Dam as we took the inside tour. If you take the inside tour, you'll have very little time for taking pictures of the dam itself.
"Three hours to explore the west Rim of the Canyon." This three hours included lunch. The West Rim is just a small part of the Grand Canyon. If you really want to see the Grand Canyon, go to a different location.
"Operates Daily at approximately 7:00 AM." That's what they say. When we took this tour, we were picked up at 6:15 AM. They do contact you the day before to let you know what time your pick up will be.
"Return time: Approximately 5:30 PM." This may be true, depending on when they drop you off.
"Pick-up at hotel." True.
"The incredible 900-year-old Joshua tree forest." This "incredible" stop lasted about 15 minutes.
"Eagle Point, home to the “Eagle in the Rock” and the world famous Skywalk ($25.00 paid directly to Hualapai)." This is part of the Grand Canyon West/lunch stop. Again, Christian gave us misinformation regarding where to go if we wanted to do the Skywalk. The people who worked there weren't very nice. I don't know why the website stated that the Skywalk cost $25. They wanted to charge us $40 per person. We finally asked for a senior discount and paid $22.50 each. The Skywalk is nothing but a money grab (check out reviews for the Skywalk). They charge to get onto the skywalk. You cannot take any personal belongings with you which means no cameras. They want to do the picture taking for you. Pictures cost $25 for one or $50 for a set of 13. You spend most of your time standing in line to get tickets or to get onto the Skywalk itself. There are so many employees with cameras taking people's pictures, it leaves little room for people who want to see anything. The people who work here were not nice.
"Guano Point with stunning East and North Canyon views." I have no idea what this is. If we went there, I'm not aware of it. Again, our tour guide was missing during the Grand Canyon West stop.
"Romantic lunch at the Rim." I guess this depends on your idea of a romantic lunch. There are lots of picnic tables just outside the building where they serve food. There are more people than the picnic tables can accomodate. My wife and I wound up sharing one picnic table with two other couples. It was nowhere near the rim. Maybe this is your idea of a romantic lunch.
"Native American Dwellings & lots of time to shop." This is part of the Grand Canyon West stop. I remember seeing a very fake tee-pee outside the building where food was served. That's about it.
"As a bonus we tour the Historical Old Town of Boulder City, and stop at a local park where herds of Big Horn Sheep often come down from the surrounding mountains to gather and graze on the sweet grass." This is untrue. We never went to Boulder City.
We paid $346 a piece for this tour. It could have been good, but it wasn't.
Adventure Photo Tours, please do not respond to my review with "Contact me directly next time you are in Las Vegas and I'll do something special for you." I don't plan on going back to Las Vegas or taking another tour with Adventure Photo Tours.
1人が参考になったと回答
事業者からの返答
It is always best when you have a bad experience to contact management so that they are able to help resolve any issues. Please contact us ASAP to let us know the date of your tour so that we can investigate what happened.
M
Meghan_O
September 3, 2024 · via Viator
Grand Canyon
Grand Canyon and Hoover Dam were spectacular!!! The driver was not acquainted with proper passenger etiquette. If passengers do not want to get out of the van at a particular stop, they should NOT be coerced.
事業者からの返答
Hi Meghan,
Thank you for joining us on our Grand Canyon Tour. We have a reputation of being a very interactive tour company with lots of stops and photo ops. We want people to get involved and have fun.
Very best regards,
Will & Donna Tryon Owners
J
julkettle
August 17, 2024 · via Tripadvisor
GRAND CANYON HOOVER DAM AND BEYOND!
My three adult children and myself chose to do a private tour out to the Grand Canyon and Hoover Dam. From the very first contact with Patsy and Donna from Adventure Photo Tours everything went so smooth! What a great team you have with your booking staff and your guides!
On our day of the tour right from the pick up point at our hotel we knew that our tour was off to a great start. Clayton our tour guide greeted us with a huge smile and welcoming persona. Breakfast bars, fruit juice were offered to start our day along with water and snacks for the entire day. There was not one part of the tour that any of us could complain about. The stops along the way, the absolutely spectacular Grand Canyon, the lunch choices and the beautiful lunch we chose which was at Hualapai Point, Hoover Dam with a great tour of the underground mechanics of the dam, then on to see the delightful mountain goats in Boulder City - the whole day was just amazing! Clayton was so knowledgable, polite and caring he made us laugh so much and was an absolute joy to spend a long day with! Absolutely one of the best days my children and I have had!
Thank you so so much Clayton for being part of our USA experience you are a credit to your wonderful team at Adventure Photo Tours! Best wishes to you all Julie and family x
1人が参考になったと回答
事業者からの返答
Hi, and thank you for your detailed review on our tour and tour guide. It makes us all so happy when folks like you take the time to respond with such joy. We post all reviews for our staff to see.
Thank you again and very best regards to you and your family,
Will & Donna Tryon - Owners
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lhU4516MF
August 15, 2024 · via Tripadvisor
Adventure Photo Tours - Avoid at All Costs
The following is my experience of having the misfortune of booking with Will and Donna Tryon owners of Adventure Photo Tours. Our driver/guide Christian was amazing.
I recently had an appalling experience on one of their tours. This company claimed to offer ‘luxury transport’, but the reality couldn't be further from the truth. Their disregard for customer health and safety is truly shocking.
We were in a minibus for a gruelling 5.5-hour journey to the Grand Canyon in unbearable 47-degree heat. The vehicle had no working air conditioning, despite their advertisement boasting ‘luxury transportation’. This led to severe discomfort for everyone on board; my wife suffered from heatstroke and was physically sick and I also felt very unwell, It's outrageous that they would subject customers to such conditions without any concern.
Despite reaching out to the company multiple times via email, we received one non helpful response and then we were ignored. This isn't just a one-off occurrence—reviews (June 2024 headed ‘Terrible. Read my Description’- 1 Star review) reveal that they have a history of ignoring customer complaints and providing substandard transport, clearly they knew about the air conditioning issue some 5 weeks before subjecting us to heat stroke. Will and Donna Tryon seem more interested in offering lip service rather than actually ensuring the well-being of their clients.
The phrase “something special” is a phrase they commonly use to respond. The fact that Will and Donna Tryon think anyone would rebook seems rather arrogant!
While the owners might reply with what sounds like a well-crafted response, don't be fooled. Their actions speak louder than their words—they simply don't care.
If you value your safety, wellbeing, comfort, and overall experience, I strongly recommend you choose a different operator. Adventure Photo Tours is not worth the risk. Avoid at all costs.
It is worth noting no other transport we used during our 9 days in Las Vegas had air conditioning problems, therefore they did not have to try to convince us the cause of the problem was a heatwave, lame!
If you have had a similar horrible experience and booked via Get Your Guide, contact them as they are a professional company who actually listen, care and communicate!
In your response to this review Will and Donna Tryon, please clarify your description of ‘luxury transport’ and enquire if my wife is well and why you have removed the word luxury from your subsequent adverts. Please also explain why you ignore customer emails but not reviews?
Shame on you Will and Donna Tryon!
事業者からの返答
Sir, I won't bother to publish your name and email, although, this is your second trashing of myself, my wife and our company. This is not a review, it's a vindictive vicious attack. We are keeping the personal email you sent to us threatening that you would post very bad reviews should we not give you a refund. That's not a great way to start a conversation. I'm afraid there is nothing we can do to satisfy you.
We wish you a good life.
Will & Donna
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