Over all amazing experience the dune bashing was excellent and the atv bike ride was soo much fun thanks to Nasir and Sameer for making our tour amazing will definitely recommend them. ❤️
1人が参考になったと回答
事業者からの返答
"Thank you for your amazing feedback! We're so glad to hear you had a fantastic time, especially with the dune bashing and ATV bike ride. Huge thanks to Nasir and Sameer for making your tour unforgettable. We truly appreciate your recommendation and look forward to hosting you again! ❤️"
R
Rotieranna_S
December 18, 2024 · via Viator
Needs improvement
The communication was not good. The driver was very late picking us up. We made multiple stops before arriving which took 2 hours to get to the first area. The ATVS was fun. The doom bashing was as expected. The scenery for pictures was beautiful. We were not informed that we would have to go to another location to do the camel ride and sand boarding. By the time we got there it was dark. So it was difficult to enjoy. The dinner was not ready when we arrived. The staff was rude and everyone was trying to have us to pay extra. Nothing was well organized. All in all not a wonderful experience like we expected.
事業者からの返答
Thank you for your feedback. Please note that this was a shared tour, which involves pickups from multiple locations as mentioned in the confirmation which caused the delay. The camel ride and sandboarding are provided near the camp for safety reasons, and all activities were included as promised. We regret the issues faced at the camp, which is managed by a third-party vendor, and will address this with them to improve service or change the camp. For a more personalized experience or time is a concern, we recommend considering a private tour and not to opt sharing tour. We value your input and will work to enhance our services further. We kindly suggest that instead of writing a review, you could mention the issue to the coordinator number provided so that the company can resolve it promptly on the same day.
Thanks
8
81laminj
May 16, 2024 · via Tripadvisor
Desert safari tour
The view were amazing and er took so many photos, everything went ad planned from the beginning of the journey to end.
Tom was really helpful and answered all the queries we had asked him
Thanks Tom and team.
