スパイ一日ロンドンVIP撮影-オールインクルーシブ-プライベートツアー

I booked my experience for August 2025 and I arrived in London the evening before. Due to the distance I had to book a hotel for 2 nights. On the morning of my experience I received an email saying that due to unforeseen circumstances my experience was cancelled. Although extremely disappointing, I accepted the apology and booked a new date in October. I was offered compensation for a nights hotel due to my inconvenience which was duly accepted. As my October experience approached, I had emailed imagine on numerous occasions asking for my promised compensation as I wanted to put it towards my new date and travel arrangements and was repeatedly promised that “it was being processed “. I booked a rail ticket for my new date and decided to travel to my experience and back in a day. On the evening before my new date, once again I was told it was cancelled. I also received another apology and offered compensation for my rail travel along with a credit towards another experience as a goodwill gesture. Once again I accepted and once again no payment was forthcoming despite me chasing on numerous occasions. Emails often ignored for days or completely. I have had no option but to pursue some compensation through the small claims court and upon receiving the intention email, suddenly I started to receive detailed prompt response from imagine. So they do read emails you send, As outlined by other reviews, Anaa is very polite during early exchanges, however she is never forthcoming with the truth or indeed follows up on promises, becoming very defensive when challenged. This business is a scam. Save your money, time and energy and stay away. Utter shambles. Disgraceful customer service. Shameful.

Picture this for an experience: you’re a spy, you’re about to start your mission, and you get an email about 20 hours before the event you’ve traveled thousands of miles for… “The event is canceled for “unforeseen circumstances.” well, at least their cancellations are covert. So after paying for flights, hotel, and arranging an expensive babysitting service, Imagine cancels the event with less than a day's notice. So little notice that I can’t cancel the expensive hotel babysitter as it’s less than 24 hours' notice. It’s ok, don’t worry; I’ll foot the bill for that and for anything else messed up by imagine. I would strongly recommend against making plans with this company. It is the height of unprofessionalism to cancel something, with no reason given and with less than a days notice. Their solution? “Oh hey if you’re ever in the UK again you can come by for free” wow that’s great let me just take time off work, book flights arrange childcare again to take the chance that they might provide an experience. Look elsewhere fellow tourists, because you get a Very Unimportant Person experience with these guys.

Initially called Brendan and got a text reply to say that he was no longer with Imagine Experiences. Tried repeatedly to contact them to book my Virgin ‘experience’ via phone / email / their website and still haven’t heard from them to this day. DO NOT TOUCH WITH A BARGEPOLE!! Suspect they’re going out of business, but website still active. 😡

Amazing customer service from start to finish. Brendan responded quickly, Kimberley followed up nearer to the date. On the day, Peter was a wonderful guide. We met other people at the start of the day and every aspect of it was great! Highly recommend 😊

+2

Booked The James Bond Experience for 2 after repeated attempts to book using a voucher (no responses to emails or phone calls). Confirmed booking for 7 January. Booked hotel, transpiration and a babysitter in October. Reached out a couple of days prior to the tour to confirm, no answer to email or phone calls. Finally someone answered (a phone number on the website) but they no longer worked with the company. They went above and beyond to try and help, contacting the owner and asking her to call me. She said she would but never did. I then had the idea to look in my junk email, and there, along with viagra advertisements and spam was an email from 19 December (3 months after booking) saying they were no longer running a tour on that date and offering alternate dates. I did not see this until the day prior and my hotel, transpiration and babysitter was not able to be canceled. I still have yet to be contacted by the company and this sis some of the worst customer service I have experienced. Do not book with this company!!

Fantastic day out even if you are not a huge bond fan. Andrew was a super guide very knowledgeable. Visit to the shooting gallery was great fun and perfume shop was lovely followed by the vodka martini( one is plenty) If you enjoy a good interesting day this is for you. We met nice people on this day out too

Great way to go back to the beginning of Bond through the stories of Ian Fleming and the London spies - great to see different parts of London. Shooting was great fun! Peter is very knowledgeable to a great guide

Thoroughly enjoyable day learning about Ian Fleming's background, shooting things and being chauffeured around London. The emphasis is on understanding the background behind the Bond novels and experiencing the Civil Service club, drinking a Vesper cocktail etc. I was blessed to be part of a smaller than usual group for this tour meaning it was just nice also to have fun meeting some fantastic new people.

Our group of six had a fantastic day with Peter! He was very knowledgeable about both James Bond and Ian Fleming. Peter brought history to life for us. From the start with breakfast, through the various stops, and the closing vesper martini, we all had a super time. What a fabulous way to spend a Saturday in London!!

I set this up for my husband but I had a great time too! Peter was a fantastic guide; we learned so much about Ian Fleming and the inspiration behind his characters! We also learned a bit about the real MI6 and British spies, and to be sure truth is often even more incredible than fiction. We had some incredible experiences as well. The air gun range, Floris perfumery, and Vesper martinis at St Ermin’s…all in a small group setting, which we always prefer. Thanks so much for the memories!