I completely missed this tour because my plane arrived Cairo almost 8 hours late ie around 2 pm whereas my tour was supposed to start at 10 am. By the time I completed accommodation and visa related work and reached hotel it was more than 3 pm. However I do appreciate Tripadvisor / Viator for switching my tour to cruise ride with dinner which I enjoyed. But my original booked tour was lost and the cruise ride was just like consolation.
事業者からの返答
Thank you for sharing your experience.
We are sorry that you were unable to join your originally booked tour. Your flight arrived in Cairo almost 8 hours later than scheduled, at around 2:00 PM instead of the planned morning arrival. After completing your visa and accommodation arrangements, you reached your hotel after 3:00 PM, while the tour had been scheduled to start at 10:00 AM.
Understanding that you had already traveled a long way and did not want you to miss out completely, we personally arranged an alternative Nile cruise with dinner for you as a gesture of goodwill. We are glad to hear that you enjoyed the cruise.
We completely understand, however, that the cruise was different from the original tour you had booked and that it could not provide the same experience as the tour you had planned. Unfortunately, because of the significant flight delay, it was no longer possible to operate the original tour that day.
We truly regret that circumstances outside our control affected your planned experience, and we hope you will have the opportunity to visit Cairo again and enjoy the full experience you originally intended.
Thank you for your understanding and for taking the time to share your feedback.
A
Arfan55
October 6, 2026 · via Tripadvisor
Great experience
We had an excellent experience with our guide. Syed was incredibly knowledgeable, friendly, professional, and helpful throughout the entire trip. He picked us up and dropped us back off safely and made the whole experience smooth and stress-free.
He explained everything clearly and shared lots of interesting information about the history and culture, which made our visit much more enjoyable. He was also very patient, accommodating, and always happy to answer our questions.
We would highly recommend him to anyone visiting Cairo. A fantastic guide and an excellent service from start to finish. Thank you for making our trip so memorable!
M
malikao866
September 16, 2026 · via Tripadvisor
Absolutely unforgettable
We spent an excellent day with Khouloud.
She is an extraordinary guide.
A true enthusiast, she anticipated all our questions and brought joy and cheerfulness to our discoveries.
The smallest details were addressed.
It was a memorable experience, worthy of this wonderful person.
Khouloud, we will not forget you, that is for sure.
We recommend her 10,000%.
Malika and Olivier.
事業者からの返答
Chère Malika, cher Olivier,
Un immense merci pour ce magnifique témoignage qui nous touche énormément ! ❤️
Nous sommes ravis de savoir que vous avez passé une excellente journée avec Khouloud et que sa passion, son enthousiasme et son attention aux petits détails ont rendu votre découverte de l’Égypte si spéciale.
Votre message lui fera certainement très plaisir. C’est un vrai bonheur de savoir qu’elle a pu répondre à toutes vos questions, partager sa passion pour l’histoire égyptienne et apporter autant de joie et de bonne humeur à votre journée.
Merci infiniment pour votre confiance et pour cette incroyable recommandation à « 10 000 % » ! 😊
Nous espérons sincèrement vous revoir un jour en Égypte pour vivre ensemble de nouvelles belles découvertes.
Avec toute notre gratitude et nos meilleurs vœux pour la suite de votre voyage. 🇪🇬❤️
A
alistairc2013
September 7, 2026 · via Tripadvisor
A perfect tour for us
Our trip around the Pyramids with Abdul was so so worth it. Abdul was honestly the best guide for us, and he got our balance of learning vs seeing the most amount of things possible just right. We didn’t get picked up or dropped off, however Abdul went well out of his way to coordinate with our driver and make sure we were where we needed to be. Comms were also perfect. I couldn’t recommend it enough for the cost.
事業者からの返答
Our trip around the Pyramids with Abdul was so so worth it. Abdul was honestly the best guide for us, and he got our balance of learning vs seeing the most amount of things possible just right. We didn’t get picked up or dropped off, however Abdul went well out of his way to coordinate with our driver and make sure we were where we needed to be. Comms were also perfect. I couldn’t recommend it enough for the cost.
M
Mina_C
August 6, 2026 · via Viator
The pickup was not only...
The pickup was not only punctual but also flexible to our requested timetable, which was highly appreciated. Our tour guide & Egyptologist Mo Galal was very friendly and knowledgeable. The shops & papyrus museum that we were taken to at the end was perhaps unnecessary and whilst we were advised a purchase was not necessary, at the papyrus museum we felt very pressured to do so by the vendor. In retrospect museum item prices were overinflated. Overall experience of the Giza pyramids, Sphinx and camel ride was highly enjoyable and would recommend. 5stars particularly to our guide Mo!
事業者からの返答
Thank you for taking the time to share your experience and for your kind words about the tour.
We’re very happy to hear that you enjoyed the Giza Pyramids, Sphinx, and camel ride, and that you appreciated the flexibility of the pickup time.
We’re especially grateful for your kind words about Mo Galal. We’ll be sure to share your compliments with him.
Regarding the papyrus museum and shopping, we would just like to clarify that shopping is completely optional and there is never any obligation for our guests to purchase anything. We appreciate your feedback regarding the experience at the shop and will continue to remind our team to make sure guests feel comfortable and never pressured.
Thank you again for your feedback and recommendation. We hope to welcome you back to Egypt in the future.
R
roberthH775YJ
July 28, 2026 · via Tripadvisor
Ancient Egypt with its light and shadow
We saw a lot and also experienced a lot on our tour from the pyramids in Giza to Memphis and Saqqara. The trip and the program were great, only I would have liked more time at some points to sightsee and understand.
The sales events were particularly annoying here - especially since the travel program stated that there would be none of these. However, I also understand that the tour guide and driver are dependent on the "gratuity" from these shops. Perhaps tour guides and drivers should simply be paid better. That should be easily possible with the tour prices...
事業者からの返答
Thank you for your feedback.
We completely understand your point of view. We would just like to clarify that shopping stops are a common practice in the tourism industry in Egypt and are not unique to our company. Most tour operators and licensed tour guides include optional visits to local workshops or stores as part of their itineraries.
However, we appreciate your comments regarding this matter, especially your expectation based on the tour description. Your feedback is valuable and will help us improve the way we present our tours to future guests.
Thank you again for sharing your experience, and we hope to welcome you back to Egypt in the future.
S
saraheW7570GX
May 28, 2026 · via Tripadvisor
Sphinx-tastic
Sayed Amin was a fun, kind and knowledgeable guide. He tailored the trip to my speed and answered all my questions. He listen when I didn’t want to camel ride and was able to offer me stops in the shade when needed
事業者からの返答
Thank you so much for your wonderful review!
We’re very happy to hear that your guide made your experience enjoyable, comfortable, and personalized to your needs. Kindness, knowledge, and flexibility are exactly what we aim to provide for every guest.
We’re glad your preferences were respected, all your questions were answered, and that you felt comfortable throughout the tour. We truly appreciate your kind words and hope to welcome you back to Egypt again soon!
U
umamak
May 9, 2026 · via Tripadvisor
Amazing family day out
What an amazing experience was very smooth and even though we arranged last minute the tour guide was able to collect us at a convenient time and location!
We arranged everything directly weird the tour guide we were picked up on time and we made our way to the pyramids in great comfort!
They arranged refreshments in the pick up car and we had an introduction talk on the way which was very informative about the history of the pyramids !
Ahmed Elsayed was an amazing polite professional and respectful tour guide who was very informative and a great communicator and ensured our group of me myself husband and five year old son were comfortable !
Great day seeing the ancient pyramids highly recommended this company !
1人が参考になったと回答
事業者からの返答
Thank you so much for your wonderful review! 🌟
We are truly happy to hear that you and your family enjoyed the experience with us. It was our pleasure to organize your last-minute tour and make sure everything was smooth and comfortable for you.
Ahmed Elsayed will be very happy to hear your kind words. We always aim to provide informative, professional, and family-friendly experiences for all our guests.
Thank you again for choosing us to explore the pyramids, and we hope to welcome you back to Egypt again soon! 🇪🇬
R
R2258XZwalterh
May 6, 2026 · via Tripadvisor
Great day
Great guide Sayed Amin, tells the history in a very passionate way, enjoyed the tour with him.
事業者からの返答
Thank you so much for your kind review!
We are very happy to hear that you enjoyed your tour with Sayed Amin and appreciated his passion for Egyptian history.
Your kind words mean a lot to us, and we hope to welcome you again for another wonderful experience in Egypt soon!
9
970sgg
April 27, 2026 · via Tripadvisor
10/10 Amazing Tour
My wife and I booked a private tour with Mo Galal at the end of 2025 and we couldn’t have asked for a better experience! It started off with a camel ride, before getting up and close to the pyramids (and even entering a pyramid!) We also were able to see the sphinx, before we were taken to a few shops. The tour ended after an absolutely delicious lunch. In addition to all of the breathtaking views of the pyramids, we really appreciated having a private guide, which helped us to learn a lot about the history and ask specific questions. Mo was incredibly knowledgeable about ancient Egypt and was also really friendly and fun to talk to. We would recommend this tour to all of our friends and we hope we can make it back to Egypt some day!
事業者からの返答
Thank you so much for your wonderful and detailed review!
We’re delighted to hear that your private tour with Mo Galal was such a memorable experience. It sounds like you had a perfect day—from the camel ride and visiting inside the pyramid, to seeing the Sphinx and enjoying a delicious local lunch.
We’re especially happy to know that having a private guide made the experience more meaningful for you. Mo will be thrilled to hear your kind words about his knowledge, friendliness, and ability to make the history of ancient Egypt come alive.
Your recommendation means a lot to us, and we truly hope to welcome you and your wife again in Egypt for another unforgettable journey in the future!
