Eliminates the hassle and wait time associated with departure. Fast, efficient and professional services.
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba and for sharing your feedback! We’re delighted to hear that our service helped make your departure fast, efficient, and hassle-free.
Providing a smooth and professional airport experience while saving our guests valuable time is exactly what we strive for. We truly appreciate your kind words and hope to assist you again on your next visit to Aruba!
Warm regards,
The First Class Experience Aruba
N
Norma_R
September 21, 2026
VIP Aruba
First time using VIP but won’t be the last. It is a top notch organization and provided a very welcoming experience.
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba for the first time! We’re delighted to hear that you had such a welcoming experience and found our service top-notch.
We truly appreciate your kind words and are especially happy to know you’ll be choosing us again. We look forward to assisting you on your next visit to Aruba!
Warm regards,
The First Class Experience Aruba
V
Vincent_F
September 20, 2026
Stress free airport experience
This is the only way to travel, it takes the stress out of the check in process at the airport, I have been using this service for 6 years, never disappointed. Leave the worries at the door to the airport.
事業者からの返答
Dear Aruba Traveler,
Thank you for your continued trust in First Class Experience Aruba over the past six years! We’re delighted to know that our service consistently takes the stress out of your departure experience and allows you to simply enjoy the start of your journey home.
Your loyalty and kind words mean so much to our team. We truly appreciate you choosing us year after year and look forward to assisting you on many more trips to Aruba!
Warm regards,
The First Class Experience Aruba
D
drdavidg22
September 6, 2026
Always First Class Service!
Always a fantastic experience! Very friendly and professional staff helps us fly through the airport arrivals and departures. We would never travel to Aruba without both starting and ending our vacations with First Class Aruba!!!
事業者からの返答
Dear Aruba Traveler,
Thank you for your continued trust in First Class Experience Aruba! We’re truly delighted to hear that our friendly and professional team consistently makes both your arrivals and departures smooth and effortless.
Knowing that you wouldn’t visit Aruba without starting and ending your vacation with us means so much. We sincerely appreciate your loyalty and look forward to welcoming you back on your next trip!
Warm regards,
The First Class Experience Aruba
E
Elizabeth_W
September 3, 2026
Ending our vacation the right way!
Gina, our VIP representative, was so helpful. She waited on line for us while my husband returned our rental car. Then she escorted us thru the departure process with expedited lines. We then spent our time waiting in the VIP lounge. No travel aggravations. Best way to end a fabulous trip!
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba for your departure and for sharing your experience. We’re delighted to hear that Gina took such great care of you and made things easier while your husband returned the rental car.
It’s wonderful to know that our assistance allowed you to move through the departure process with ease and enjoy a more relaxed time before your flight. We’re honored to have helped you end your Aruba vacation on such a positive note!
We truly appreciate your kind words and look forward to welcoming you back on your next visit.
Warm regards,
The First Class Experience Aruba
C
Christina_C
August 28, 2026
Worth it!
Absolutely amazing. We ended up getting exactly what we were told we were going to get. It was a bit pricey, but I definitely think that it was completely worth it and I’m going to do it again this year.
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba and for sharing your wonderful feedback. We’re delighted to hear that the service delivered exactly what you expected and made your departure experience worthwhile.
Knowing that you enjoyed the experience enough to plan on using us again this year means a great deal to our team. We truly appreciate your trust and look forward to welcoming you back to Aruba!
Warm regards,
The First Class Experience Aruba
M
Mark_H
August 23, 2026
Wonderful Experience, Very Professional, Friendly and Helpful
We were met at the front door of the USA departure terminal. As stated, we were fast tracked all the way to the VIP Lounge. No fault of the service, but as usual, due to the limited seating available in the Aruba VIP Lounge we needed to wait around 15 minutes for access. Our guide remained with us the whole time and ensured we got inside as quick as possible and showed us to our seats. He handled all our carry-on bags from the time we arrived, had our checked bags and check-in completed in a few minutes, helped us completed our customs MPC documents and ensured that we were streamlined through all off the checkpoints. It was a very positive and quick experience. We will be sure to use their service again when we return to Aruba next year.
事業者からの返答
Dear Aruba Traveler,
Thank you for taking the time to share such a thoughtful and detailed review. We are delighted to know that your departure experience was smooth, efficient, and well supported from beginning to end.
We’re especially pleased to hear how attentive your First Class Experience host was throughout the process, assisting with your luggage, check-in, MPC, and each airport checkpoint, while remaining with you during the lounge wait to ensure you were comfortably settled.
Your kind words are a wonderful reflection of the level of care and professionalism we strive to provide to every guest. We truly appreciate your trust and are honored that you plan to use our service again when you return to Aruba next year.
We look forward to welcoming you back and making your next departure just as seamless.
Warm regards,
The First Class Experience Aruba
F
fjb4792
August 21, 2026
Amazing Experience
What a great experience. Our hosts were Viviane and Joseph. Joseph met us at the door. He took care of everything, made our departure experience amazing. Thank you First Class Aruba!
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba and for sharing your wonderful feedback. We’re delighted to hear that Viviane and Joseph took such great care of you and made your departure experience smooth and enjoyable.
We’re especially pleased to know that Joseph was there from the moment you arrived and made the entire process easy for you. We’ll be sure to share your kind words with both of them.
Thank you again for your trust and support. We look forward to assisting you again on your next visit to Aruba!
Warm regards,
The First Class Experience Aruba
C
Christine_W
July 31, 2026
Airport guide was great &...
Airport guide was great & skipped most of the lines. The VIP lounge was horrible. The staff inside were rude & miserable. The lounge was filthy & the food disgusting. We waited approx 30-40 minutes to enter. That portion was not worth it.
事業者からの返答
Dear Aruba Traveler,
Thank you for choosing First Class Experience Aruba and for sharing your feedback. We’re pleased to hear that First Class host provided excellent service and helped make your journey through the airport quick and efficient.
We’re sorry to hear that your experience at the VIP lounge did not meet your expectations. Please note that the lounge is operated independently by a third-party company, and while we include access as part of our service, we do not manage its operations, staffing, or facilities. We sincerely regret that the condition of the lounge and the wait to enter affected your overall experience.
We appreciate your comments and will continue sharing guest feedback with the lounge operator in hopes of enhancing the experience for future travelers.
Warm regards,
The First Class Experience Aruba
J
jamaicajnick2021
July 19, 2026
VIP gone wrong
The young lady who got us through customs was awesome. We were guided to the lounge near gate 3. My flight wasn’t boarding until 4pm. Someone from the airport abruptly came into the lounge at 2:50 and said it’s now closed. He was rude and didn’t offer an explanation beyond this is now for international flights and you have to leave now and go to your gate. I paid $400 for a vip lounge experience and didn’t get one. People traveling to Aruba may need to reconsider this service.
事業者からの返答
Dear Aruba Traveler,
Thank you for taking the time to share your feedback. We’re pleased to hear that our host provided excellent service and made your journey through the airport smooth and efficient.
We’re truly sorry that your experience at the VIP lounge did not meet your expectations. Please note that the lounge is operated independently by a third-party company. In this instance, the closure of the lounge was directed by the airport authorities, and unfortunately, this decision was beyond both our control and the lounge operator's control. We understand how disappointing this must have been and sincerely regret the inconvenience it caused.
We appreciate your honest comments and hope to have the opportunity to welcome you again and provide you with the exceptional airport assistance our team is known for.
Warm regards,
The First Class Experience Aruba
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