It was a terribly hot day with a lot of walking involved. We went stright to the water park and even though it was the week end the slides were still timed and not open for the whole duration.
Thank you for your feedback. We’re sorry to hear that your experience was affected by the heat and that it did not meet your expectations. As VinWonders is a large theme park, some walking is required to explore different areas. Weather conditions, especially high temperatures, are beyond our control, but we understand how this can impact your overall comfort. Regarding the water park operations, certain slides may operate on a scheduled basis depending on safety procedures, maintenance, or visitor flow, particularly during weekends. We appreciate your comments and will share your feedback with the relevant team to help improve the overall guest experience. Thank you again for bringing this to our attention.
