The Rembrandt Hotel (11 Thurloe Pl, South Kensington, London SW7 2RS, United Kingdom) の前でガイドと合流します。ホテルには入らないでください。ホテルは単なる集合場所であり、スタッフにはツアーについて知らされていません。
The Rembrandt Hotel (11 Thurloe Pl, South Kensington, London SW7 2RS, United Kingdom) の前でガイドと合流します。ホテルには入らないでください。ホテルは単なる集合場所であり、スタッフにはツアーについて知らされていません。
The museum is very worth the visit and our guide gave us the basic layout along with details about several example displays, but she spoke rapidly and did not ask us for our questions or interests. She left us 15 minutes early out of 120 without explanation. Lovely person but left us feeling $275 each was way too steep. Go on your own, get a map and an audio tour. You’ll do great.
4
413prachip
May 28, 2025 · via Tripadvisor
Poor experience
Unfortunately our tour was really poor. Yulia was lovely and an eager guide, however in my request I asked for a guide who would speak loudly since my father is hard of hearing. Yulia was fairly softspoken making it impossible for my father to hear her and I even had to strain at times to hear. Additionally, I stated our interest in a guide who could speak to the The Great Mughal exhibit. Our guide was not aware of it at all. The tour provided was fine, but was not what we asked for, which resulted in a rather expensive and disappointing experience.
事業者からの返答
Dear Client,
We are very sorry to hear about all the inconvenience that you experienced during the tour.
We always strive to deliver the best service possible.
We will definitely check this matter further internally to make sure that such situations do not occur in the future.
We value your feedback, as it helps us continuously improve our services. Thank you once again for taking the time to share your opinion.
Best regards. Rosotravel Team
C
Compass06185745521
March 17, 2025 · via Tripadvisor
Great trip to the V & A.
Our guide Fiona was very knowledgeable. Enjoyed her background on the pieces she highlighted. We thoroughly enjoyed our experience.
事業者からの返答
Thank you so much for your lovely feedback! 😊 We're delighted to hear you thoroughly enjoyed your experience and appreciated Fiona’s insights. We'd love to welcome you again soon! 🌟
B
bidont2022
November 27, 2024 · via Tripadvisor
A cultural treasure trove
We spent hours exploring the fashion exhibits and still didn't see it all! The jewelry gallery was absolutely stunning, and the café's architecture took our breath away. Such an incredible collection of art and design through the ages.
事業者からの返答
Dear Client,
Thank you for your positive feedback.
We are thrilled to hear that you enjoyed our tour and had a great experience with us.
We hope that you will use our services again in the future. We look forward to welcoming you back on another tour!
Best regards.
Rosotravel Team
M
martinf347
April 27, 2024 · via Tripadvisor
Lunch in the Members Room . A very pleasant visit .
We visited the Members Room Restarunt last week .
My sister is a Member .
The room has a lovely sunny ambiance .
The food was very good and fairly priced .
We greeted by a smiling waitress named Cara .
Cara took time to talk and advise us on the food etc .
I feel that Cara made our visit more enjoyable ,
Mainly because she appeared happy in her work.
We were happy to be there , she was happy to look after us .
I must also say that we were impressed by all the various guides who were very knowledgeable and helpful with information and advice .
They appear to "Go the extra Mile" in order to be helpful to visitors.
Our visit to the V&A was a great day out .
We will be visiting again , there is so much to see in the V&A.
We are so lucky to have it in London .
1人が参考になったと回答
E
Erin_H
September 3, 2023 · via Viator
Excellent Private Tour
Kim was great and showed us the highlights of this massive facility. The casts room was fascinating and the history of the entire museum complex was interesting as well. The walking tour was great!