N
Pricey transfer
Beware of extra charges if you're a little delayed due to disembarkation process. Description should be more clear on the waiting time. Our confirmation shows chauffeur would wait 60 minutes within our pick up time but we were asked to pay addition charges for being delayed less than 20 minutes. Vendor should be aware of the customers potential delay of cruise disembarkation. I would recommend using another vendor.
事業者からの返答
We apologize for the inconvenience and appreciate your feedback. We'll review our policies for clarity and better cruise coordination. We hope to serve you better next time.
