Trebalúgerでのビーチ体験

Chère voyageuse, Merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez pu profiter de l’un des coins les plus préservés de Minorque et que cette expérience vous ait laissé un si beau souvenir. Salutations de toute l’équipe d’Amigo's Boat Trips

Dear traveller, Thank you for your review as it is really important for us to know first hand the opinion of our customers. We'll take into account your comments. Thank you.

Dear traveller, We thank you for choosing us for your holiday activity in Menorca. We think reviews are very important as they helps understand the POV of our customer and make improvements where necessary. To comment of the following points: -The capacity onboard is limited, even reduced by 15% so as to have more space. -We are very disappointed to hear that our staff were not friendly as we pride ourselves in have a good and enjoyable crew to carry out the experience, plus everyone onboard is able to speak English. -Some days we do have a tremendous amount of demand for our baker made hot ham & cheese paninis and we might take a little longer to deliver, but it usually only takes 10 mins max from the moment you order it until you have it ready for the 1st bite. Either way we'll look into all of this with the team to see where we can improve. Thanks once again!

Dear Traveler, thank you for sharing your experience. We’re delighted to hear you enjoyed the stops and the fun on board. It would be a pleasure to welcome you again for more time exploring Menorca from the sea.

Querido viajero, muchísimas gracias por tu reseña 🌊💙 Nos alegra saber que disfrutasteis de la experiencia, del baño en Trebalúger y de la diversión a bordo. ¡Será un placer recibiros de nuevo muy pronto! ⛵✨

Dear traveller, Firstly, thank you for your feedback as it is very important for us to know first hand what the customer thinks about our boat trip. Our goal is to operate short boat trips along the virgin coast of Menorca with a combination of swimming & beach stops and sightseeing at a good value for money, but we can only do this if we operate with a certain number of passengers, this said, we have voluntarily reduced our maximum capacity by 15% to give a little extra space onboard. Also, taking into account the nature of the island, we are a Biosphere Reserve so many beach accesses can be a little complicated, but that's why we offer the possibility to remain onboard and swim from the boat, where we have noodles (floats) and life jackets for those who need them and don't want to go ashore. Lastly, if you prefer a more quieter experience with less people on a smaller boat, there are great alternatives in Menorca, but you'll have to pay a little extra for that kind of experience. Thank you once again and kind regards,

Dear traveller, Sorry to hear that you didn't enjoy your experience with us, but please don't make false accusations stating that it was overbooked because that is not the case as we apply a maximum capacity reduction of 15%, therefore we'll never book more passengers than we're allowed to. Another thing you didn't mention is that you got a full refund for your booking because our goal is for everyone to enjoy themselves, so, as it is very rare for customers to disembark due to discomfort onboard we cancelled and fully refunded your booking. But to touch on a final note, we agree, there are many really good boat tours in Menorca, just depends on the money you want to spend and the kind of experience you're looking for. We do hope you enjoyed your holiday in Menorca. Kind regards,

Dear traveller, Thank you so much for your amazing review. It fills us with joy to read your feedback. Hasta la vista amigos!

Dear traveller, Thank you very much for your wonderful review. It was an absolute pleasure to have you onboard. Hasta la vista amigos!