I recently used the transfer service from Treviso Airport to Grado, and everything was perfect. The company paid extra attention to every detail, and the driver was exceptionally nice and professional. The journey was smooth, the vehicle was clean and comfortable, and the driver’s knowledge of the area made the trip even more enjoyable. I highly recommend this service for a flawless transfer experience.
事業者からの返答
Dear Customer,
Thank you for taking the time to share such a glowing review of our transfer service! We’re delighted to hear that your journey from Treviso Airport to Grado was perfect in every way.
Attention to detail and providing a seamless, comfortable experience are top priorities for us, and we’re thrilled to know that our driver’s professionalism and knowledge of the area added to your enjoyment. Your recommendation means the world to us, and we truly appreciate your kind words.
We hope to have the pleasure of serving you again on your future travels!
J
JAMES_S
June 21, 2024
Had to use another service
Never was picked up at cruise ship at debarking called them no answer never use them again
Called constantly during the whole process how many suitcases what sizes are they
事業者からの返答
Dear James,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced and regret that we were unable to provide the transfer as planned.
Unfortunately, we did not receive all the necessary information regarding your luggage in time to coordinate the appropriate arrangements for your transfer. This information is crucial for ensuring we dispatch the right vehicle to accommodate your needs. We understand how frustrating this must have been and are truly sorry for any stress this caused.
We can confirm that a full refund has already been processed for your booking. Your experience is important to us, and we will use this situation to improve our processes and communication to avoid similar issues in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in the future.
A
Alex D
May 15, 2024
Gladly again
We traveled with Navetta Italia for three days. The driver was always courteous and punctual.
It was also comfortable, fast and problem-free.
We would be happy to travel again
事業者からの返答
Dear Alex,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a comfortable and seamless experience with Navetta Italia over the three days. It’s great to know that our driver was punctual and attentive, and that the service met your expectations.
We’d be happy to welcome you again in the future!
S
Slowstein
February 29, 2024
Efficient, reliable transfer service from Venice.
Online booking was very efficient and responsive. Cristina answered all me questions promptly. Option for online or cash payment. The driver was very punctual and the transfer from Venice to Chioggia port was very smooth. Highly recommended.
事業者からの返答
Dear Slowstei,
Thank you for your fantastic feedback! We’re thrilled to hear that your online booking experience was efficient and that Cristina was able to assist you with all your questions. It’s great to know that the transfer from Venice to Chioggia port went smoothly and that the driver was punctual.
We truly appreciate your high recommendation and look forward to serving you again on your future travels!
V
volodiat682
February 26, 2024
Return
I was very satisfied - very accurate and perfect service, clean and comfortable car, calm and pleasant trip.
Thank you and I recommend Navetta Italia Taxi!
事業者からの返答
Dear volodiat,
Thank you for your wonderful feedback! We’re so pleased to hear that you were satisfied with our service and that your trip was comfortable and pleasant. Providing clean, comfortable, and reliable transportation is always our priority, and we’re glad to know we met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future!
B
Brian_C
February 9, 2024
Clean vehicle and arrived...
Clean vehicle and arrived on time without any hassle. I would not hesitate to book with them again..
事業者からの返答
Dear Brian,
Thank you for your great feedback! We’re so glad to hear that the vehicle was clean, the service was punctual, and everything went smoothly. We truly appreciate your trust in our service and are thrilled that you would consider booking with us again.
We look forward to assisting you on your future travels!
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