現地エキスパートパート＆ラグジュアリーSUVで巡るプライベートマイアミシティツアー(6ppl)

Thank you so much for your amazing review! We’re thrilled to hear you had such a great experience and enjoyed the local spots and photo opportunities along the way. Your kind words about our service, flexibility, and friendliness truly mean a lot to us. Thank you for the recommendation and for choosing our tour. We look forward to seeing you again next time you’re in Miami!

Thank you very much for your feedback. We’re glad to hear that overall you enjoyed the tour and found it informative. We understand that the Little Havana section may have felt like a series of sales pitches. We want to clarify that these stops such as the cigar shops, local markets, and traditional bars—are actually an authentic part of Cuban culture and daily life, and they are an integral part of the experience we offer. That said, we appreciate your perspective and will make it clear in advance that visitors can choose how much time to spend at each stop. We would love to welcome you again and tailor the experience to highlight the parts you enjoyed most. Best regards

Thank you so much for your kind words! 🌴 We’re delighted to hear that you enjoyed learning about Miami’s history and discovering the best spots to visit. It’s wonderful to know that everyone felt welcomed—we’ll be sure to pass along your compliments to the team! We hope to see you again soon for another fun adventure with Sunny Miami Tours.

Thank you for your feedback, and we appreciate the opportunity to clarify what happened. We sincerely apologize for the inconvenience caused by the last-minute cancellation. Unfortunately, we experienced an unforeseen emergency involving the assigned tour guide, which made it impossible for us to operate the tour as scheduled. Guest safety and proper tour quality are our top priorities, and under these circumstances, we had no choice but to cancel. We would also like to clarify that Sunny Miami Tours was the party that contacted TripAdvisor/Viator directly to request and authorize your full refund as soon as the situation became clear. This was done to ensure you were not charged for a service we could not provide. We understand how disappointing and frustrating this must have been, especially with such short notice, and we truly regret the impact it had on your plans. Thank you for your understanding, and we hope you will consider giving Sunny Miami Tours another opportunity in the future.

Thank you for your message. We would like to respectfully clarify several points in your review, as it contains incorrect information about our services. We do not offer private tours at a price of €40 for two people. Such a price for a private car experience is simply not possible and is not listed anywhere on our website or booking platforms. This strongly suggests that the experience you booked was not provided by our company. Additionally, our tours always include clearly defined meeting points and accessible contact details. We take guest communication very seriously and respond promptly to inquiries. For these reasons, we believe the situation described does not relate to our operations. As the review appears to be based on a service we did not provide, we kindly ask that you remove it from our page and, if applicable, redirect it to the correct provider.

Thank you so much for your kind words! We're thrilled to hear you had a wonderful time exploring Miami with us. It’s great to know you enjoyed the mojitos, the delicious lunch, and of course, some fun shopping along the way! We’ll be sure to pass your compliments along to your guide — they’ll be so happy to hear it. We’d love to welcome you back anytime for another adventure!

Thank you for sharing your feedback. We're glad you enjoyed Wynwood and Ocean Drive, but we're sorry to hear that the Little Havana portion felt rushed and that the tour didn’t fully meet your expectations. We appreciate your comments about the guide and tour management — we'll be reviewing this with our team to ensure we deliver a more consistent and detailed experience moving forward. Your input helps us improve, and we hope to have the chance to provide a better experience next time.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the Art Deco, Wynwood & Little Havana tour — it's one of our favorites too! We're especially glad you appreciated the vibrant mix of Miami's architecture, art, and culture, and that you found the guide engaging and the transportation comfortable. We do want to sincerely apologize for the stress caused by the delay in confirming your pick-up details. While we're proud to be known for our great communication, we understand how important timely responses are — especially on the day of a tour. For any future bookings, we kindly recommend giving us a call rather than messaging through third-party apps like Viator, as phone calls allow us to respond much faster and more directly. We're always happy to help and want to ensure everything goes as smoothly as possible. Thanks again for joining us, and we hope to welcome you back soon!

Thank you so much for sharing your experience with us! 🌟 We’re thrilled to hear that you enjoyed the tour with Manuel — he truly loves bringing Miami’s culture and history to life while keeping it fun. From Cuban coffee and cigars in Little Havana to the vibrant South Beach and Wynwood murals, we’re glad you got to experience the best of what Miami has to offer. We also love that you enjoyed the music and little surprises along the way — that’s what makes each tour unique! 🎶 We can’t wait to welcome you back on your next visit to Miami for even more adventures. Until then, thank you for choosing Sunny Miami Tours and for letting us be part of your trip.