Booked a round trip to and from the airport and when trying to coordinate for the return to the airport there was zero communication and once someone finally responded they said they don’t pickup before 8am. Seriously, we put all our flights and times in and they were happy to take our money yet not deliver it n their promises. Absolute trash.
事業者からの返答
The information on our listing is very clear: our service starts at 8:00 AM. Unfortunately, it appears this information was not reviewed before the reservation was made.
When you contacted us, we explained that we could not accommodate a pickup before our stated operating hours. This is not a matter of “not delivering on our promises” we cannot promise a service that was never offered outside the hours clearly shown on the listing.
And to be very clear, we did not keep your money for a service that was not provided. The unused portion was refunded in full.
We understand the frustration, but calling our service “absolute trash” because the listed operating hours did not match your flight schedule does not accurately represent what happened.
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Amanda_W
September 26, 2026
10/10, just book it
Super easy pickup and efficient! Jose was excellent and truly a great driver!! Clean and well maintained car made our transfer a breeze to start our trip
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Robert_M
September 26, 2026
Perfect
On time, helpful, friendly and responsive. Highly recommended for your transportation needs while in Aruba
Thank you for a great experience Jose
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Josette_C
September 24, 2026
This was a smooth and...
This was a smooth and simple process to book. Our driver was readily available immediately and was very knowledgeable about how we could spend our time in Aruba.
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D9887WVbrianl
September 24, 2026
Jose!
Jose was awesome and highly recommended
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David_F
September 20, 2026
A must do when going to Aruba
Very professional and courteous.
Always had an excellent experience and (ask for) Jose is there to help you learn the local language w/ some helpful phrases!! Danki!!
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Tiffany_B
September 20, 2026
Service was prompt as...
Service was prompt as promised. Our services was R/T to Riu Palace. The suv was nice, clean, and air condition on. The driver was friendly, communicative, had good vibes and a great first impression of Aruba.
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James_G
September 17, 2026
Excellent ride
Was waiting for us at airport and on time. Very pleasant and very convenient. More expensive than a taxi but worth it
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taisha_c
September 16, 2026
The driver arrived on...
The driver arrived on time and was courteous and friendly. The car was clean and smelled really good
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Chris_C
September 15, 2026
Family friendly and informative
Jose was kind and welcoming to our family of four. He took the time to load all of our luggage for us, and get us to the resort safely. He also informed us about the different tours in the area!
