カンクン空港から高級SUVで片道到着
説明
あなたの休暇はここから始まります！ STP カリブ SUV へようこそ。船上ではビールと精製水が含まれるバー サービスをご利用いただけます。完全に消毒されたキャビン内の十分なスペース。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
カンクン空港到着後の連絡先 カンクン国際空港に到着したら、以下の指示に従って目的地まで連れて行ってくれるドライバーを見つけてください。 「コミュニケーションを円滑にし、体験を向上させるために、メキシコのカリブ海諸国滞在中はWhatsAppアプリケーションをダウンロードすることをお勧めします。」 到着したら、携帯電話の確認バウチャーを会社の担当者とドライバーに提示してください。 • カンクン空港に到着すると、当社の空港担当者から SMS または Whatsapp テキスト メッセージが届き、まず入国審査と税関検査を受ける必要があります。 お客様が出発するまで、フライトと到着ターミナルを監視します。 入国審査、荷物の受け取り、税関検査を終えると、通路沿いにタイムシェアや交通機関の販売業者が並んでいます。 彼らは、無料のツアーや移動のサポートを提供しようとします。 彼らを無視してください（話しかけずに歩き続けてください）。 メインの引き戸から出た後、当社のチームを探してください。他のすべての交通会社があるエリアでお待ちしています。 • 会社の担当者があなたの名前が書かれたタブレットを持ち、長袖の緑色のシャツを着てお迎えします。 出口のドアまで直接進んでください。 他の代理店やホテルの担当者がお客様を止めようとした場合（詐欺師がたくさんいます）、立ち止まらずに当社の担当者まで直接ご連絡ください（当社はそこでお客様をお待ちしていますので、当社のチームが帰ったとか、返金するなどと言う人を信じないでください）。 当社の空港担当者は、アップルグリーンのシャツと黒のズボンの制服を着ています。 弊社の担当者とドライバー全員は、公認空港身分証明書も所持しております。 ご利用の航空会社の都合、荷物の紛失、その他の理由により、到着後ターミナルを出るまで1時間以上かかる場合、および空港を出た際に当社のドライバーが見つからない場合は、当社までご連絡ください。 当社はスムーズで時間厳守、そして快適な輸送サービスを提供することに尽力しております。 以下のポリシーにご注意ください。 ご同行者様が異なる便で到着する場合でも、事前にご連絡いただければ追加料金は発生しません。 事前に通知されておらず、直前の変更、待ち時間の延長、または空港内での追加移動が発生した場合は、追加の物流が必要となるため追加料金が発生します。 ベビーチェアが必要な場合は、ご予約の際に事前にお申し付けください（1回のご予約につき2脚のみ）。 申し訳ございませんが、ベビーシートは急なご依頼や直前のご予約には対応しておりません。 このチケットは片道のみ有効です。往復をご希望の場合は、別途チケットをご予約ください。Viator（TripAdvisor）ポータルで「ホテル発カンクン空港行き」の商品を検索してください。
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
レビュー(2,414)
Loved everything about this experience from pick up to drop off The pick up: First they greet you at the airport roll your bags to your car offer cool, hand towels as your walking into the vehicle they have also to refreshments. The ride was very smooth, and you can hook up to the ox if necessary. The drop off: They arrived to the resort 20 minutes early with the same experience of the cool towel and refreshments. I would absolutely book this again.
What started as a great experience ended with my phone being held hostage for two days. The driver was friendly, on time, and the SUV was clean. Everything seemed great. The problem started when we arrived at the marina for our ferry to Isla Mujeres. About five minutes after being dropped off, I realized I had left my phone in the vehicle. The marina staff actually held the boat for nearly 20 minutes while we desperately tried to reach the driver, hoping he could turn around before the ferry departed. We called the driver multiple times and contacted the company, but received no response. Eventually, the ferry had to leave without the driver returning. After our resort contacted the company on our behalf, we were told they had my phone and could return it for a $60 fee. While frustrating, I agreed because my phone contained everything I needed for both my trip and my business. Then the story changed. We were later told it would actually cost $150, and they would not return the phone to the marina to get to me. Instead, we were told the only way to get my phone back was to use their transportation service for our return trip—something we had never planned on doing. As a result, I was without my phone for two full days and felt like I had no choice but to pay for transportation that I didn't want just to retrieve my own property. I completely understand charging a reasonable fee to return a forgotten item. What I don't understand is changing the agreed-upon amount and refusing to return the item unless additional services are purchased. The transportation itself was great. The way the lost phone situation was handled was not. As a travel agent myself, I will definitely not be recommending that my clients use this company. If you book with them PLEASE triple-check that you have all of your belongings before getting out of the vehicle. If something gets left behind, expect to be at their mercy to get it back.
You wrote in every platform the same review, I Already answered you and you keep on writing. It is on you to believe this not true story . We are committed to service and to legit relationship with our customers who honor to choose our company. We feel sorry for your dissatisfaction and frustration with a situation on a cell phone our company is not responsible. We feel satisfied because we delivered to you an object really valuable and I will keep this feeling for being an honorable company. Wish you good luck and a prosperous life. Lorena
Top rated service and very clean.
Thank you, and welcome from Saint Louis! Top rated and very clean: short, honest and exactly what every family deserves on arrival at Cancún Airport. We hope the rest of your vacation was just as smooth and look forward to welcoming you all back to the Riviera Maya! Yours in luxury, STP Caribe
WiFi, beer, perfectly clean and brand new Suburban to get from Cancun airport to playa del Carmen. They went the EXTRA mile by helping us retrieve a lost phone from immigration. They communicated before via WhatsApp which is great. We were able to get kids seats for 2 and 3 year old. Cool clothes and hand sanitizer at the SUV. Darwin was very nice.
Helping retrieve a lost phone from immigration is not part of any standard transfer service, and yet that is exactly the kind of moment that reveals what a team is truly made of. Darwin and the greeter went above and beyond in every sense of the word. WiFi, cold beer, cool towels, hand sanitizer, car seats for a 2 and 3 year old, a brand new Suburban and clear WhatsApp communication before you even landed: the private SUV transfer from Cancún Airport to Playa del Carmen had every detail covered for the whole family. Traveling with young children deserves exactly this level of preparation and care, and we are so glad the experience reflected that. Thank you for trusting STP Caribe with your family, and we hope to welcome you all back from Tucson very soon! Yours in luxury, STP Caribe
Joaquin was the best driver we’ve ever had. He gave detailed history about all of the spots between Cancun and Tulum and took care of us better than we could have imagined! Ask him about his conch playing :) 20 out of 10! Highly recommended! Will be requesting from now on!
20 out of 10 and a conch performance along the way: Joaquin truly is one of a kind! The drive between Cancún and Tulum is one of the most scenic stretches of the Caribbean coast, and having a driver who brings it to life with genuine local history and a little music makes the whole experience something you simply cannot find anywhere else. Better than you could have imagined is the bar we want every guest to clear, and Joaquin cleared it with room to spare. We will make sure he is ready and waiting every time you come back! Yours in luxury, STP Caribe
Perfect service. Communication from prior to our pick up excellent. Samuel met us at the spot he communicated To us where we met with Juan Daniel our driver Greeting us with a fresh clean towel and refreshments then taking us to our hotel. Too service. Thank you so much. .
Caribe STP was fantastic and our driver was top notch, Fernando Ramos. He took great care of us on arrival and departure. Great communication.
Fernando Ramos taking great care of you on both arrival and departure from Cancún Airport is exactly the kind of consistency that builds real confidence in a service. Top notch driving, great communication and genuine attentiveness throughout: that is the private transportation experience in Cancún and the Riviera Maya that every traveler deserves. We are so glad Fernando delivered on both ends of your trip and we look forward to welcoming you back very soon! Yours in luxury, STP Caribe
STP Caribe was excellent. From the airport they were easy to find. Our greater was very friendly and guided us to our driver. Our driver Alfredo Ramos was awesome. Very helpful and had plenty of refreshments. Had a wonderful experience. Highly recommend
Joaquin was amazing and went the extra mile for my husbands birthday! He decorated the interior with streamers and balloons and it started our trip on such a happy note :) The SUV was clean and stocked with beer and waters. Love a private transfer from the chaos of the Cancun airport - it’s worth the cash!
Happy belated birthday to your husband, and what a way to start a vacation! Streamers, balloons, cold beer and water waiting in a clean luxury SUV: Joaquin truly went above and beyond to make that arrival moment something special. Anyone who has navigated Cancún Airport knows how chaotic it can feel after a long flight, and stepping straight into a private, decorated and fully stocked vehicle is exactly the kind of relief that makes the whole experience worth it. No crowds, no confusion, just a warm and celebratory welcome from the very first moment. We are so glad it set such a happy tone for your trip and we hope to welcome you both back for many more celebrations ahead! Yours in luxury, STP Caribe
Had a text waiting for us upon landing with pickup info. Very friendly and personable driver. Have used this service multiple times and it's always great!
