ソノマ トライク アンド ハイク - 3 時間ガイド付きツアー
説明
ワインの試飲をせずに自然をもっと見たいという方のために、通常のツアーにひと工夫を加えたツアーです。ワインカントリーのガイド付きツアーにご参加ください。環境に配慮した、道路に安全な電動トライクに乗って、地元の人でもほとんど知らないソノマの地域にご案内します。地域の歴史を説明し、町の素晴らしい家屋をいくつかご案内し、ガイドが案内するハイキングにご案内して、在来の動植物を発見します。トライクの運転はわずか数分で習得でき、安全で楽しいツアーです。このユニークな視点からソノマを見て、忘れられない思い出を作りましょう。水、日焼け止め、快適な服をご持参ください。空き状況に応じて、ご要望に応じてグループ向けのプライベートツアーもご利用いただけます。プライベートツアーをご希望の場合は、直接ご連絡ください。
ツアーオプション
旅程
ガイドが電動三輪車に乗り、ソノマのワインカントリーを電動三輪車でご案内します。ブドウ園、なだらかな丘陵地帯、そしてこれまで見たこともないほど美しい場所を三輪車とハイキングで巡ります。
歴史的な場所、ジェネラル・ヴァレーホ・ホームのツアー。
カリフォルニア州最北端のミッション。ミッション内を散策してみましょう。
歴史あるチーズ工場で美味しいチーズを試食しましょう。
ハイライト
含まれるもの
旅行者の評価
重要情報
- 介助動物の同伴可
- 近くに公共交通機関があります
- 適度な体力が必要です
- 5歳以上のお子様も大歓迎ですが、トライクを運転するには18歳以上である必要があります。
- 1 回の予約につき最低 2 名様からご参加いただけます。ツアーの最低参加人数は 4 名様で、人数が足りない場合はキャンセルとなる場合があります。
レビュー(5)
Despite it being a little rainy on the day of our adventure, Tony still made it a day worth participating in. His knowledge of the area and his care for his customers made this a truly delightful day for my husband, me, and our friends.
Thanks for you kind word and flexibility
I really enjoyed this tour! The trike was easy to use and fun, the tour was as active as you wanted it to be. I got to see much more of beautiful Sonoma and learn a lot about it. And there was cheese! The tour guide was friendly and very knowledgeable.
Thanks for the kind words
The excursion did not start off on a positive note. When we arrived, they had no record of our reservation through Viator for 10 am. Luckily, I had printed out the confirmation from Viator and they offered to put us in a tour at 1:30 pm same day. We rearranged our day and came back at 1:30 pm. Howard led us on the trikes and he was very knowledgeable about the Sonoma area and the trikes were a fun way to see Sonoma. We stopped at a cheese shop and a historical building while driving through the vineyards and town of Sonoma. Two things that were disappointing: Howard was on the phone frequently handling personal business during the tour - not very focused on his customers. After two hours we headed back to the office - strange since it was a three-hour tour. There was no hiking. Howard said we were having a wine tasting. We did not really want to do a wine tasting, but thought the tour was a different tour than we had originally reserved and just went with it. The other couple on the tour also were surprised with the tasting - so clearly it was not expected. After the tasting Howard informed us that the tasting would cost us an additional $40 per person - on top of an already expensive excursion. None of us were happy since we had not been informed of the additional charge before the tasting. He wound up charging us $40 per couple - still not appropriate imo. Maybe we just hit him on a bad day - but what began as a fun excursion ended on a sour note.
We responded to this reviewer separately but in this public response, I'd like to say that we have a sign that invites anybody with even slight dissatisfaction to talk to us about it so that we can put it right for you. It is of course your choice to say nothing, wait a month and then post a negative review, but given the choice, 100 times out of 100 we would choose for our customers to leave us feeling, at the very least, satisfied. We are sorry that this reviewer did not. We do acknowledge that there were things we could have done better on the day, but we also would like to state that we were trying to resolve a situation that was entirely outside of our control. Due to a confirmed system glitch on Viator's end, we were never notified about this guest's reservation, so when they turned up, we were as surprised as they were. In trying to put things right, we managed to accommodate them later the same day, but unfortunately, nobody seemed to realise they had booked a Trike and Hike rather than our Classic tour. This explains why the guests were surprised by the wine tasting experience, which IS part of the Classic tour, but not the Trike and Hike. Rest assured that there are no hidden fees in our packages - indeed these fees are almost screamed out loud in the confirmation emails and on the same sign I mentioned at the beginning of this response. Unfortunately, the crucial element that went wrong on this day was not made by our team, but again, I do acknowledge that we could have done better in trying to put things right. At the same time, the guest could have spoken to us and we could have put it right for them on the day, so we are doubly disappointed to take this hit. Thanks for taking the time to read this response - please take a little more to look at the overwhelming majority of five star reviews that we are proud to have earned!
Lissa was a great guide very informative and the trikes were a cool little addition to see the city and hear about the history
Thank you, Tara, for taking time to leave a review about your tour with us. We're glad you enjoyed your tour with Lissa!
Excellent tour! Great tour guide!! A great way to see Sonoma!! Loved Melissa and the guys! Very accommodating and easy!
Thanks for taking the time to leave a nice review, Debra. We're glad you had a great time.
