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Our trip was cancelled the week before we arrived. No one let us know. I reached out to the contact I was given, and as I waited in the cold the day of the tour, he is the one who let me know about the cancellation. He was very nice and apologetic. As for Tripadvisor, they were not. PS they told him I was refunded my money the week prior. I didn't get anything until he followed up with them.

The communication was non existent. We arrived at the appointed designation place after confirming with Viator it was still on and no one showed. After waiting we called Viator who we had booked all our weeks activities thru. Viator tried to contact the local office here in Savannah and all they got was a voice recording. All other activities that were booked we received a personal email and text from the local guide with confirmation of meeting place, time and what guide would be wearing but not Sip n Shop. Yes we received a refund but the lack of communication was disrespectful. Would not recommend wasting your time booking this activity.

Stay away from Viator and Chris. Zero stars, zero customer service. Chris, the organizer, canceled 16 minutes after we arrived. We were looking forward to this tour only to be extremely disappointed. Chris, get out of the hospitality business. Shame on you.

Horrible!! Chris the owner canceled 16 minutes after the 2:30 appointment. It was scheduled through Viator. He also runs a ghost tour so I’d beware paying and scheduling with them. It was. The highlight of our trip. This is horrible customer service. He claimed to cancel a week ago. What a joke we both watched as the email showed up. I’ll never use Viator again. Chris You are a horrible business!!!!owner!!!!

This was canceled by the tour guide, we didn't do this activity so I really can't give it a review....

This was a great tour. I went with my girlfriend. We had so much fun sipping wine and shopping for her. Our host Jenna was so knowledgeable, friendly, and made sure we had a great time. The owner Jami was wonderful and helped me turn the occasion into a surprise engagement. I could not recommend this tour more highly and if you’re in Savannah, it shouldn’t be missed.

Jamie lead us on a fun walking tour to different stores throughout the city. Libations provided at really fun bars. We visited shops that we might not have experienced otherwise, that was great too!

We had the best time with Jamie! We were in Savannah for a Birthday celebration, 15 close friends from different states. The tour started with great drinks and then continued with great shops and more great drinks! Great way to spend the afternoon!

We waited and no tour guide showed. Yes got refund, but wasted time and money parking for no reason.

Would not recommend. Only good part was the champagne at the end. Group was 14 people and that is too big of a group for this type of experience. We only got one piece of history.