It was a good experience. The hotel was awesome and the staff very friendly. Some of the tour guides were very nice and went the extra mile. Others did not render the services as mentioned on the itinerary. We also had to pay for our transfer after the trip to our hotel/airport although it stated in the itenary that transfer from the train station to hotel/airport was included.
Overall a good trip
J
Jennene_M
November 7, 2022 · via Viator
A great day out
The tour and train ride were great. We really enjoyed our day at Wasini Island. The only thing i could say that could be improved is that the drivers have some sort of identification as to the tour company they are working for. We were picked up by guys with a handwritten card with our name and no tour company logo. There was also none on the van. To a tourist its not comfortable getting into a van with s random dude in an unmarked van. But all turned out well. The guide was very knowledgable and was fantastic with the snorkelling tour.
事業者からの返答
Dear Jennene,
Warm Greetings from Diani Travel Centre, we are very grateful for your kind review and choosing to travel with us. We however do pledge to improve on the issues you highlighted.
We hope to host and travel with you again.
Regards