Above all, don't be fooled by the photo or the seemingly attractive price... there were 4 of us with 4 large suitcases and we booked this service between the airport and the Rêverie hotel. The photo shows a luxury-style minivan. We ended up crammed with our suitcases into a rather cramped SUV.... all for €120.... It borders on false advertising
Dear Customer, We are truly sorry to hear that you had a negative experience. Please note that we provide private transfer services, in which we track your flight, meet you with a sign upon arrival, and send you an email with the driver's contact number a day before your trip. Naturally, these services are different from regular taxi services, and there is a distinction in both the quality and price of the service. We would also like to inform you that your booking was made for 4 passengers. For 4 passengers, we provide an SUV or a minivan. According to your booking, we provided a vehicle that was suitable for the number of passengers and the amount of luggage. We greatly appreciate your feedback, and we are continually working to improve our service.
