Communication was great! We were picked up right in front of the airport terminal where our driver loaded our luggage for us. He was very professional, he did a quick side trip to the market so we could get a couple of pictures. The vehicle was clean (it looked like it was new). We were very pleased with the with the entire process, booking, communication, driver and the actual ride. I would highly recommend this company!
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
V
Valerie_C
September 17, 2026
No communication, we had...
No communication, we had a delayed flight and had to call them to let them know, difficult to find there number back in NY. Waited 2 hrs before car to pick up the 4 of us. Let them know when reservations was made that we needed a child’s seat, none offered with pick up. Won’t be using Viator transportation. So many transporter companies, don’t need an incompetent one.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
R
RobinR_C
September 13, 2026
Stranded
A driver never came to pick us up. We call we emailed but we were stranded at the airport. We finally after more than 45 min. We had to get a taxi. I’ve requested a refund but have not received any communication from this company.
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
S
Sharon_C
September 7, 2026
Professional and clean
Our driver was extremely nice and professional Very clean vehicle. Highly recommended this service everytime
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
B
Burrell_J
July 31, 2026
Late Pickup
Booked this airport to downtown Seattle beforehand. Provided my airline reservation expecting to be picked up when we arrived. Landed @ 1:15, manager finally called me @ 2:00 to let me know the driver would arrive in 10mins. Driver finally came @ 2:20. Driver was pleasant and professional
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
S
Susan_W
July 9, 2026
Unacceptable ...
Unacceptable
Did not see or hear from anyone. Had to call number on voucher put on hold twice, no one seemed to have an answer on where the driver was or what type of car I should look for. Was told driver was suppose to call never did until I called again and the dispatcher called one.
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
D
Deborah_E
June 27, 2026
Comfortable and smooth
It was a fairly quick ride as it was 1:30 in the morning when we arrived and there was no traffic. It was a smooth and comfortable ride. It was just my husband & myself with 2 large suitcases, 2 carry on suitcase and 2 backpacks and there was plenty of room.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
G
Gina_B
June 12, 2026
Great experience
Our driver was prompt and knowledgeable.
We felt very safe. I would recommend this company to anyone needing transportation.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
N
Nancy_K
June 4, 2026
Would use again but be aware
The amount of luggage you bring determines size of car and cost. Be aware. Check and read email messages from Carmel and follow instructions. We would have had a real problem. One extra suitcase cost us an extra $45. Driver was excellent
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
A
Anne_M
May 20, 2026
Our driver was very nice....
Our driver was very nice. Clean vehicle. Definitely recommend. Will use again in the future. They were accommodating to our planes late arrival as well.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
Seattleの類似ツアーを比較
最安値: Beneath The Streets Underground History Tour — $32
最高評価: Chef Guided Food Tour of Pike Place Market — 4.9 (4,675 件のレビュー)