サンタ クルス、ラ ラグーナ、ラウリシルバの森ツアー
説明
このツアーは、歴史、文化、自然が見事に融合した体験を提供します。 サンタ クルス デ テネリフェ、サン クリストバル デ ラ ラグーナ、ユネスコ生物圏保護区であるアナガ農村公園を発見 最初の目的地は、テネリフェ島の首都サンタ・クルス・デ・テネリフェです。 私たちは活気あふれる街並みを散策し、スペイン広場やヌエストラ・セニョーラ・デ・アフリカ市場など、この街で最も素晴らしい場所のいくつかを訪れます。 次に、ユネスコの生物圏保護区であるアナガ農村公園にある月桂樹の森を訪れます。 この種の植生は、カナリア諸島など、世界でもごく限られた場所にしか残っていない。 ツアーの締めくくりとして、サン・クリストバル・デ・ラ・ラグーナへ向かいます。ここはテネリフェ島が征服された後に最初に建設された都市であり、1999年にユネスコの世界遺産に登録された歴史的な宝石です。 私たちは歴史と文化に満ちた街の通りを歩きます。 ここでは、昼食のための自由時間があり、美味しいカナリア料理をお楽しみいただけます。
ツアーオプション
旅程
最初の目的地は、島の首都であり、カナリア諸島の海上接続の要所であるサンタ クルス デ テネリフェです。 そこには、テネリフェ オーディトリアムなどの魅力的な建物や、スペイン広場やウェイラー広場などの前衛的な建造物が見られます。
私たちは、生物圏保護区に指定されているテノ山塊のアナガ農村公園を訪れます。 この保護区には、山塊の大部分を網羅する遊歩道網があり、様々な景観地域や伝統的な集落へのアクセスが可能となっている。このような植生は、カナリア諸島など世界でもごく限られた場所にしか残っていない。
アナガ
征服後にテネリフェ島に設立された最初の都市、ラ ラグナへのルートを続けます。 この歴史的な宝石は、1999 年にユネスコによって世界遺産に登録されました。ここでは、歴史と文化にあふれた絵のように美しい通りを歩きます。
ハイライト
含まれるもの
集合場所と時間
前のセクションでご宿泊先をご記入ください。こちらからご連絡し、お迎えの時間と最寄りのお迎え場所を確認させていただきます。 以下にさまざまな集荷エリアを示します。 ロス クリスティーナノスからコスタ アデヘ/ラ カレタまで: 水曜日、木曜日、金曜日。 プラヤ・パライソからロス・ヒガンテスまで： 水曜日と金曜日。 ゴルフ・デル・スールからエル・メダノまで： 木曜日。 プエルト・デ・ラ・クルスから: 木曜日。
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 幼児は大人の膝の上に座る必要があります
- あらゆる体力レベルの方に適しています
- 移動に制限のある旅行者にはお勧めしません
レビュー(41)
we were told that we'd be picked up at our resort, at 08.50h coach arrived at 09.10h then informed that a text had been sent previously, advising of amended pick up. said text arrived later, when on the coach. as for the trip - the guide seemed to spend more time explaining matters in Spanish than English. we were surprised by the amount of walking in Santa Cruz, having anticipated more of the city tour, by bus. one of us has mobility issues. disappointed by the visit to la Laguna. there are nicer, prettier areas, equally historic on the island.
Thank you for taking the time to share your feedback. We are sorry that the excursion did not fully meet your expectations. Regarding the pickup, although we carefully plan all routes, traffic conditions and other unforeseen circumstances can occasionally cause slight delays. This is why we recommend that guests contact our office if their transfer has not arrived on time, as we can provide live updates. The delayed text message may also have been the result of mobile network issues beyond our control. All of our guides are official, licensed by the Government of the Canary Islands. Spanish naturally uses more words than English to explain the same information, which can sometimes make the Spanish commentary seem longer. Excursion coaches are not permitted to drive through Santa Cruz city centre, so all tours follow the authorised route on foot between the Mercado de Nuestra Señora de África and Plaza de España, as stated in the excursion description before booking. While we are sorry you did not enjoy La Laguna, its historic centre has been a UNESCO World Heritage Site since 1999 and is considered the cultural capital of the Canary Islands. Tenerife is also home to many other wonderful historic towns, such as Candelaria, Icod de los Vinos and Garachico, and we hope to welcome you again on another Tenerife tour to discover these beautiful destinations.
The description of the activity does not correspond with the reality regarding the visit of Anaga, since the bus parked in the municipality of El Rosario and accessed an urban park where you can see the laurel forest, but you can not walk more than 5 minutes through the same since the routes are cut, the company was consulted before doing the activity and I was not indicated this situation
Buenos días Araceli, Queremos agradecerle que nos haya trasladado su experiencia y lamentamos sinceramente las molestias ocasionadas. Recientemente, el Cabildo de Tenerife modificó la normativa de acceso al Parque Rural de Anaga para las empresas de excursiones organizadas. Debido a estos cambios, la ruta autorizada implicaba un trayecto considerablemente más largo, permitiendo únicamente una estancia muy reducida en el bosque. Esta situación afectó negativamente al desarrollo general de la excursión, reduciendo considerablemente el tiempo disponible para las visitas a La Laguna y Santa Cruz. Por este motivo, decidimos sustituir la visita a Anaga por el Bosque del Adelantado, en La Esperanza, buscando ofrecer una alternativa más satisfactoria para nuestros clientes. No obstante, entendemos perfectamente su reclamación, ya que esta modificación debía haberle sido comunicada previamente, especialmente tras haber consultado antes de realizar la reserva. En este punto, asumimos que ha habido un fallo por nuestra parte y le pedimos sinceras disculpas. Tomamos nota de lo sucedido para mejorar nuestros procesos de información y evitar que situaciones similares vuelvan a repetirse. Si desea ampliar cualquier detalle o seguir tratando este asunto, estaremos encantados de atenderle en el teléfono 922 716 645, extensión 2. Muchas gracias por su comprensión y por ayudarnos a mejorar nuestro servicio.
Wonderful landscapes, spectacular treatment, my family and I loved this excursion, it is perfect to know the island better and enjoy the nature of Tenerife. Very good choice.
Muchas gracias por compartir tu experiencia 😊 Nos encanta saber que fue un plan redondo para disfrutar en familia. Tenerife tiene esa mezcla especial de paisajes que sorprenden en cada parada, y hacerlo en compañía de pequeños muchachos lo convierte en algo aún más memorable 🌄 Nos alegra que os sintierais bien atendidos y que la excursión os dejara con tan buen sabor de boca. Ojalá repetir pronto y seguir sumando momentos así ✨
The capital of Tenerife simply amazing, an alternative plan that fills peace and culture, many thanks to the guide and driver for the incredible treatment
Muchas gracias por tu bonita reseña 😊 Nos alegra muchísimo saber que disfrutaste de la capital de la isla y que la experiencia te transmitió esa combinación de paz y cultura. Es un placer saber que tanto el guía como el conductor contribuyeron a que todo fuera aún más especial con su trato cercano y profesional. Gracias por compartir tu experiencia, esperamos verte de nuevo muy pronto para seguir creando buenos recuerdos ✨
we received a confirmation with a pick up time of 08.50 at hotel A. Later we received a reconfirmation saying 08.00 at hotel B. this was also on the attached ticket. So at 07.50 we were at location B. At 08.30 no bus. You can't reach them by phone. Eventually sent mail. We got an answer that we had to be at location A. To which we replied that we found this very annoying and confusing. But in the email we were told that it is our own fault because it makes sense that you keep the time / place of the first confirmation ?!? We don't think so if you get a reconfirmation and tickets with different details at a later date. Because we ourselves were so alert to contact, we could still get to the other location on time, partly because the bus arrived at 09.15 instead of 08.50. We deeply resent Viator for this state of affairs. Eventually we were on the road for 1 1/2 hours before we were finally picked up. While we stayed 10 minutes away from the final boarding point. But no apology has been offered. That's what we hate the most. In addition, we had booked an English tour. We were on a bus with mostly Spaniards and Italians. The guide told everything extensively in Spanish and Italian. Then followed a short version in English. About the excursion itself we can say that the visit to Santa Cruz is totally unnecessary. You've only been in this town for a very short time and only see a very small part. Much of the time is spent in an indoor market, which is not interesting. Better to make a longer stop in the beautiful nature park. Now there was a 20-minute stop. The bus ride through the park was beautiful. La Laguna we found a very nice town. Be sure to visit this, but you can also do that with a city bus. Our advice is, do not book through this organization but directly with one of the booking offices you will find everywhere in Los Cristianos. For us, never Viator again.
Beste klant, Hartelijk dank dat u de tijd heeft genomen om uw ervaring zo uitgebreid met ons te delen. Het spijt ons oprecht dat er verwarring is ontstaan over de ophaalinformatie. Wij begrijpen heel goed dat het ontvangen van verschillende gegevens in verschillende communicatie verwarrend en frustrerend kan zijn, en dat dit een negatieve invloed heeft op het begin van de excursie. Wij zullen dit intern evalueren om de duidelijkheid en coördinatie in dit soort situaties verder te verbeteren. Ook vinden wij het jammer dat u op dat moment geen verontschuldiging heeft ontvangen. Wij zijn ons ervan bewust hoe belangrijk een klantgerichte en oplossingsgerichte aanpak is, en bieden u hiervoor alsnog onze oprechte excuses aan. Wij willen graag aangeven dat, wanneer reserveringen via externe platforms worden gemaakt, er soms updates of wijzigingen in de informatie kunnen optreden die dit soort situaties veroorzaken. Desondanks is het altijd ons doel om ervoor te zorgen dat alles zo soepel mogelijk verloopt voor onze klanten. Wat betreft de excursie zelf, danken wij u voor uw opmerkingen over de taal van de gids en de indeling van de stops. Wij nemen uw feedback serieus en gebruiken deze om onze service verder te verbeteren en beter af te stemmen op de verwachtingen van onze klanten. Wij zijn blij te horen dat u ondanks alles heeft kunnen genieten van plaatsen zoals het natuurpark en La Laguna, al vinden wij het jammer dat uw algehele ervaring niet aan uw verwachtingen voldeed. Nogmaals bedankt voor uw waardevolle feedback. Met vriendelijke groet.
We were told another meeting place. After short correspondence with the organizer, we were offered the next day to make the trip. We accepted and then started the adventure. In Santa Cruz there was still carnival, so we wandered through the city looking for our bus. Many roads were closed. The tour guide and the bus driver did their best despite tickets. The drive through the Anagage Mountains is impressive but not for the faint of heart. La Laguna is then a small oasis with a lovely old town. The day was varied and will remain in our memory.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung so ausführlich zu schildern. Wir bedauern die anfängliche Verwirrung bezüglich des Treffpunkts und die dadurch entstandenen Unannehmlichkeiten. In einigen Fällen kann es bei Buchungen über externe Plattformen zu Abweichungen in den bereitgestellten Informationen kommen, was solche Situationen verursachen kann. Dennoch bemühen wir uns stets, schnell Lösungen anzubieten, damit Sie den Ausflug genießen können. Es freut uns sehr, dass Sie den Ausflug am nächsten Tag wahrnehmen konnten und letztendlich eine schöne Erfahrung hatten. Wir verstehen auch, dass es durch den Karneval in Santa Cruz und die damit verbundenen Straßensperrungen schwieriger war, den Bus zu finden. Umso mehr schätzen wir, dass Sie die Bemühungen unserer Reiseleiterin und unseres Fahrers hervorheben. Die Fahrt durch das Anaga-Gebirge sowie der Besuch von La Laguna sind wirklich besondere Erlebnisse, und es freut uns, dass der Tag abwechslungsreich und unvergesslich für Sie war. Wir hoffen, Sie bald wieder bei einer unserer Ausflüge begrüßen zu dürfen. Mit freundlichen Grüßen.
We booked by Viator, the bus had no signs from this firm! Difficult to get the right bus! It took very long time with all the pickups! The stop in the capital was ok. The bus Trip in the northern island had a much too large bus ( too many people) for the bad and curving roads. La Laguna was great, they could have tould us more about what to see , for instance the university. The English from the guide was bad, the German even worse! But normally I understand both languages ( German best), but here it was quite difficult. Please make a tour with better guides, less people and let us rather pay more for it
Not enough time in Santa Cruz. Suggest passengers are informed where the toilets are in the market and to purchase food as the next opportunity is at 3:30 pm. Passengers need to be clear on when the bus is leaving as we waited nearly 30 mins in Santa Cruz for 2 no shows and 30 mins in Anaga for a couple. There was only time there to use the facilities and not see the hiking trail. We enjoyed La Laguna but only had 75 minutes there. All told I would not recommend this trip.
Thank you for taking the time to share your feedback. We’re sorry to hear that this excursion did not meet your expectations. This tour is designed as a panoramic day trip covering Santa Cruz, Anaga and La Laguna in a single day, which unfortunately does mean a significant amount of driving and limited time at each stop. We understand your frustration regarding the time spent waiting for late passengers, as this can impact the overall schedule and reduce the time available to enjoy each location. Your comments about clearer departure times and better communication are very valid and will be passed on to our operations team. We also appreciate your practical suggestions regarding toilet facilities and food options in Santa Cruz. Informing guests more clearly about these details can certainly help improve comfort during longer excursions, and we thank you for highlighting this. While we’re pleased to hear that you enjoyed La Laguna, we regret that the overall pacing of the tour left you disappointed. Thank you again for your honest and constructive review. Feedback like yours helps us identify areas where we can improve, and we hope to have the opportunity to offer you a more satisfying experience in the future with Atlántico Excursiones.
Excellent tour! Just enough time in all the right places. Really interesting guide and super driver. Really glad we did this and saw what the rest of the island can offer. Was initially put off reading some poor reviews but these were not true. The bus was prompt and the driving to and from was not long. There were lots of toilet stops and the aircon was fine. La Laguna was the highlight. The only suggestion would be to bring a snack / sandwich as lunch was about 2.30.
Loved the trip and the cities. So many things to know about it. The guide was funny and experienced.Thank you 😊
