Driver very friendly and professional. Car arrived timely. Vehicle did not match cost. We paid $80 per person to be crammed into an older full size car. My sister had to hold her bag in her lap.
Dear Michelle, Thank you for taking the time to provide your feedback. We’re delighted to hear that your driver was friendly, professional, and timely. However, we’re sorry to learn that the vehicle did not meet your expectations, especially considering the cost you paid. Your sister having to hold her bag on her lap indicates the car was not sufficiently spacious for your group, which is not the experience we aim to provide. Please know we take concerns like this seriously, and we will review the issue with our local partners to ensure that vehicle quality and comfort match the advertised price. If you would like to discuss this further or share additional details, please feel free to reach out to us directly. We appreciate your feedback, and we hope to have another opportunity to serve you better in the future.
