Muhammed Amin was the private tour guide during the day.
We did in the same day a compressed visit with parts of the old churches, the pyramids and GEM. We had lunch in khufu restaurant in the pyramids (good food). Travel went smoothly, lots of history details provided.
We would advise to take much more time next time in GEM, which is worth one day of visit.
Support from FST Travels was done during the tour also remotely, performing checks on the tour, working diligently.
Major problems that lead to the evaluation of 3-stars:
There was a lack of timing organization in the transportation, since we were dropped and picked by a car across the several places. The delays were terrible, not really well planed notwithstanding keeping the driver informed beforehand of the pickup times. And, while already late (which they were aware) at the end of the tour, we spent extra time in a detour to leave the guide near his house...
事業者からの返答
Dear Valued Guest,
Thank you very much for sharing your detailed feedback and for taking the time to highlight both the positive aspects and areas for improvement in your experience.
We’re delighted to hear that you enjoyed your tour with our guide, Mohamed Amin, and appreciated the rich historical insights, smooth coordination during the visits, and the meal at Khufu Restaurant. We also appreciate your kind words regarding our team’s remote support and follow-up during the tour.
We sincerely apologize, however, for the issues you encountered with the timing and transportation arrangements. Your comments about the delays and the detour have been noted and shared with our operations team to ensure tighter coordination and more efficient planning for future tours.
Your feedback is invaluable in helping us enhance our service quality, and we truly hope to have the opportunity to welcome you again and provide a seamless experience worthy of a higher rating next time.
I
I4522JRcarolynt
November 5, 2025 · via Tripadvisor
Best tour guide
Our guide, Nour, was the very best!
Nour was extremely knowledgeable, helpful, courteous, and a pleasant to have as my guide.
I would absolutely recommend Nour, as the an excellent professional! he is.
事業者からの返答
We’re delighted to hear that you had such a great experience and truly appreciate your recommendation.
It means a lot to us to know that everything, including our staff, met your expectations.
We hope to welcome you again in the future!
C
Connector17574114360
November 5, 2025 · via Tripadvisor
Great pyramids and muse sum
Excellent guide. Very knowledgeable and helpful. Patient and corteous. Nour was very pleasant. All went very well very fine
事業者からの返答
We’re delighted to hear that you had such a great experience and truly appreciate your recommendation.
It means a lot to us to know that everything, including our staff, met your expectations.
We hope to welcome you again in the future!
N
Natsumi Y
October 14, 2025 · via Tripadvisor
It was easy, thank God.
I put it in without any problems. The ticket office was lined up, but I thought it was very convenient because I didn't wait in line. You will receive a ticket the day before, so if you check it properly, it will be fine. I recommend it.
事業者からの返答
We’re delighted to hear that you had such a great experience and truly appreciate your recommendation.
It means a lot to us to know that everything, including our staff, met your expectations.
We hope to welcome you again in the future!
FTS Travels team
C
Cruiser52693628252
September 5, 2025 · via Tripadvisor
Smooth transaction!
Received the tickets in time before our visit and were able to enter the museum without any struggles. Can definitely recommend!
N
NimmyGuide
July 13, 2025 · via Tripadvisor
Customized Cairo day tour
Mohamed Amin was a good guide and extremely knowledgeable about Egyptian history and pretty much had answers for most of your questions. I highly recommend him to anyone interested in touring Cairo, Egypt.
B
Barbara_C
July 7, 2025 · via Viator
Be. Advised.
Be advised that Viator (and you, dear customer) are beholden to their local agencies/subcontractors/providers. We had a wackily lousy experience when we were not provided tickets/a QR code to the Egyptian Museum (which you don't need off season, by the way) and Viator, after a confusing process, relentless but totally useless emails and futile time-consuming WhatsApp conversations with customer service, is washing their hands of involvement and responsibility entirely. It's looking like I'll need to contest our charge with my credit card. Surreal.
S
sesettig
October 15, 2024 · via Tripadvisor
Amazing sites, but the schedule is too packed, and missing out on the National Museum was disappointing.
While the destinations on this tour were incredible, the itinerary felt far too tight for just one day. Visiting the Egyptian Museum and the Citadel alone required more time than the schedule allowed, and unfortunately, we couldn’t even visit the National Museum of Egyptian Civilization due to time constraints. This was a major disappointment, as it's one of the key highlights of the tour.
The Egyptian Museum offers an extensive collection of ancient artifacts, including the famous Tutankhamun treasures, and it really deserves several hours to explore fully. We had to rush through, which made it hard to appreciate the richness of the exhibits.
At the Citadel, with its stunning views of Cairo and the iconic Mosque of Muhammad Ali, the time was again too short. We hurried through the grounds, unable to take in the architecture and history in depth.
Overall, while the sites we did visit were fantastic, the tour schedule was overly ambitious, and skipping the National Museum due to lack of time was a real letdown. I would recommend splitting these attractions over two days for a more fulfilling experience.
事業者からの返答
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the incredible destinations on the tour, but we’re truly sorry that the schedule felt too tight and that you were unable to visit the National Museum of Egyptian Civilization. We understand how important it is to have ample time to explore these iconic sites, especially the Egyptian Museum and the Citadel, both of which offer so much to take in.
Your suggestion to split the attractions over two days is valuable, and we’ll certainly consider this when planning future itineraries to ensure a more relaxed and enjoyable experience. Thank you again for your honest review, and we hope to welcome you back for a more fulfilling visit in the future!
