Everything was excellent from the communication before the pick up to when we arrived at the airport to our destination. Alan was fabulous & had cold beer waiting for us. The drive to our hotel was smooth & easy. I arranged round trip transportation & it was just as easy getting picked up at our hotel (he checked in with me 2 days prior) and getting to the airport. I will definitely use them again & will definitely recommend.
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Marcelo_A
July 29, 2026 · via Viator
Excellent
Excellent service and communication from Alan. Even with a delay in our flight, we had no problem.
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Richard_C
June 24, 2026 · via Viator
PVR to Punta Mita
The experience was amazing for arrival and departure. The team was proactive in communications and I didnt feel like I was constantly chasing them down. They were on time both times and very attentive to our needs.
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R529SDjohnd
April 13, 2026 · via Tripadvisor
Multi Resort Trip
We booked directly with Only Rivera through WhatsApp for our trip 3/2-3/9. They were quick to respond and very friendly. We were getting rides from hotels to hotels and both Alan and Enrique were communicative a couple hours before pickup and made it clear where they would meet us and when. Both drivers were right on time and the travel time was as quoted. Had zero issues and since we moved around a lot during the stay, it was great to know they had us taken care of! Would highly recommend.
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Kamron_B
March 31, 2026 · via Viator
Best Car Service
This was a great car service. Both Omar and Orlando were friendly and great about communicating with us. The vehicles were clean and comfortable.
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Fernanda_D
March 29, 2026 · via Viator
Super punctual. I...
Super punctual. They contacted me to let me know they had already arrived. Alan very kind! I would definitely hire them back for when I require.
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erenic2026
February 22, 2026 · via Tripadvisor
EXCEPTIONAL EXPERIENCE
Our experience with Only Riviera Group was EXCEPTIONAL! A++++. We were a party of 5 with two small kids and they made us feel like royalty from the moment we arrived! The two carseats were there as requested but so were cold drinks! Enrique gave us the VERY best first impression for our holiday. We cannot say enough about how professional and friendly both Enrique and our return driver (my apologies as I don't remember his name but he was equally outstanding) were. I would highly recommend this company to get you to and from your resort. Simply unbeatable! Thanks to our travel agent for recommending them. We will definitely use them again next year!
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karimM3071IP
February 19, 2026 · via Tripadvisor
Responsive and reliable
Both of our drivers to and from the airport/hotel were very responsive. They were early and patient with us. It was a huge relief to know they were lined up in advance, because you get bombarded by drivers for hire outside airport security. I’m really grateful we planned this!
My only issue was that I mistakenly booked the initial service to Puerto Vallarta and it is further to Punta de Mita so it cost nearly twice that. I would be aware of where you’re headed. I clearly had to rebook (no extra fees) for the right destination, which I understand now that we’ve been there and seen the distance.
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yumengr2019
February 17, 2026 · via Tripadvisor
Positive car ride experience but had some logistical challenges
Our driver Orlando was very nice and drove very steadily to Punta Mita while we had our newborn in our lap. We appreciated the cold bottled waters as soon as we got onto the vehicle.
However due to local traffic, we were waiting for 30min at the airport with a slightly cranky baby. Additionally, there seemed to have been a disconnect on the admin side and they did not end up including a car seat in our reservation even though I repeatedly asked for one via the Tripadvisor chat system.
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Tanya_W
February 13, 2026 · via Viator
Efficient Ride
Javier was waiting for us right outside the airport doors with a clear sign. He got us right to our hotel.
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