Dear Peng,
Thank you for your positive review of our Private Departure Transfer from your hotel to Shanghai Pudong Airport (PVG)!
We are glad to know our service was very responsive, on‑time and straightforward for you. Your feedback is greatly valued by our transfer team.
Best wishes,
Trippest Customer Service Team
L
Lyn_M
April 10, 2026 · via Viator
Airport Transfer
Driver was very good, helpful with our booking and luggage. Great vehicle and a very pleasant way to get to the airport.
事業者からの返答
Dear Lyn,
Thank you for your wonderful feedback about our driver’s service! We’re glad you enjoyed the comfortable ride and assistance with your luggage. We provide a high-quality experience with top-notch vehicles across China. We look forward to welcoming you on your next journey!
Best regards,
Trippest Customer Service Team
A
ANN_M
October 30, 2025 · via Viator
Airport transfer excellent!
Our hotel to Shanghai Pudong airport transfer was easy and comfortable. Driver met us in lobby 10 minutes early and car wS clean and new.
事業者からの返答
Dear Ann,
Thank you for your positive feedback on your private transfer to Shanghai Pudong Airport! We're delighted to hear you had a comfortable experience and that our driver was punctual. We appreciate your support and hope to serve you again soon!
Best regards,
Trippest Customer Service Team
R
Rebecca_H
July 14, 2025 · via Viator
Reliable transportation to the airport
Driver arrived on time in a clean vehicle with plenty of space for my items. I was so exhausted from my trip that I fell asleep on the ride to the airport.
事業者からの返答
Dear Rebecca,
Thank you for your kind review! We're delighted to hear that your transfer to Shanghai Pudong Airport was smooth and comfortable. Our drivers are committed to providing reliable and stress-free service, ensuring you can relax and enjoy the journey.
We’re glad you found the vehicle clean and spacious, allowing you to rest after your trip. Your comfort and satisfaction are our top priorities.
Thank you for choosing us for your transportation. We look forward to serving you again in the future!
Warm regards,
Trippest Customer Service Team
S
Sean_W
March 4, 2025 · via Viator
Driver was prompt, met me...
Driver was prompt, met me with a sign with my name in hotel lobby. Transportation was clean, arrived on schedule. Driver also assisted with bags by grabbing one of those trolleys at the airport. Would recommend!
事業者からの返答
Dear Sean,
Thank you for your wonderful feedback regarding our transfer service. We're delighted to hear that our driver was prompt and met you with a sign at the hotel lobby. It's great to know that the transportation was clean and arrived on schedule, and that our driver was able to assist with your bags.
Your recommendation means a lot to us, and we’re thrilled to have provided you with a positive experience. We look forward to serving you again in the future!
Best regards,
Trippest Customer Service Team
R
Reginald_B
February 17, 2025 · via Viator
Pick up was perfect they...
Pick up was perfect they came right to me everything was smooth and efficient would definitely recommend.
事業者からの返答
Dear Reginald,
Thank you for your wonderful feedback! We're very glad to hear that your pick-up was smooth and efficient. Our team strives to provide seamless experiences, and we're glad we met your expectations. We appreciate your recommendation and hope to assist you again in the future. Safe travels!
Best regards,
Trippest Customer Service Team.
B
BeeSan_N
March 13, 2024 · via Viator
Convenient but will be great if driver is on time
Pick up was supposed to be at 1pm. Driver was abt 30mins late. We reached the airport just on time to clear customs and stuff. Good thing the airport wasn't crowded. If not, we may not have sufficient time.
Had to get hotel staff to help call the company to check when the driver is arriving.
事業者からの返答
Dear BeeSan,
We are extremely sorry for the anxiety and concern caused by the driver's delay. Your driver informed us immediately of the delay reasons after dropping you off at the airport. He was delayed by approximately 15 minutes due to a traffic police document check while turning around at the hotel entrance. Fortunately, you managed to catch your flight in time. We have reiterated to the driver the importance of departing half an hour earlier than usual to prevent such unforeseen circumstances. We appreciate your understanding and hope to have the opportunity to provide transportation services for you again in the future.
Best Regards,
Trippest Customer Care.
M
MARIA_F
January 23, 2024 · via Viator
Excellent service
The driver was very professional and came to pick us up early and was very polite. He drove very safe. Would definitely recommend this driver to anyone. Private transfer is the way to go instead of trying to figure out the railway system. Door to door service at its finest.
事業者からの返答
Dear Maria,
Thank you very much for taking your time to write us 5 stars review. I am so glad that you are satisfied with the professional and enthusiastic service provided by our driver. He has served more than 3000 clients and has received high praise and appreciation from every customer. We will convey your compliments to him, and he will surely be delighted. We offer professional pick-up and drop-off services at airports, train stations, and ports in Shanghai. We look forward to your next reservation. Have a wonderful day!
Best Regards,
Trippest Customer Care
F
fashberry
October 28, 2019 · via Viator
Transport from hotel to airport in Shanghai
The driver was waiting for us when we checked out of the hotel. The car was a limo very clean very comfortable. Driver used his phone's translation service to communicate with us which is very helpful