Well organized! The driver had a translation program on his phone which made it possible to communicate on the journey to my hotel.
事業者からの返答
Dear Katie,
Many thanks for your nice feedback!
Delighted that your private arrival transfer was well arranged. We’re happy the driver’s phone translation tool helped with communication on your way to the hotel.
Wish you a pleasant time in Shanghai.
Best wishes,
Trippest Customer Service Team
B
blaney01
September 10, 2026 · via Tripadvisor
The most wonderful city sights tour of Shanghai.
I had the most wonderful tour and my tour guide Kalvin was amazing. He did everything in his power to make sure that I saw everything I asked for, plus more. I couldn't have asked for a better tour guide and experience. 💯% My driver was also a very pleasant and lovely man. Will definitely recommend this tour to my family and friends.
事業者からの返答
Dear guest,
Thank you for your review!
It’s wonderful to hear guide Kalvin went above and beyond to show you all requested sights and more, and that you also enjoyed your pleasant driver. We will pass your warm compliments to both Kalvin and the driver. Thank you for your full recommendation to your family and friends. We hope to assist you again on your next visit.
Best wishes,
Trippest Customer Service Team
C
Claudio L
August 23, 2026 · via Tripadvisor
Exceptional
I took the transfer from Pudong airport to the hotel today and I liked it a lot, because the driver was very kind, polite, and attentive. I recommend hiring this company for transfers a thousand times.
事業者からの返答
Olá Claudio,
obrigado por compartilhar sua experiência excepcional! Ficamos felizes em saber que nosso motorista foi gentil, educado e atencioso durante o traslado do aeroporto de Pudong ao hotel. Agradecemos sua recomendação e confiança. Esperamos recebê-lo novamente em sua próxima viagem a Xangai conosco.
Best wishes,
Trippest Customer Service Team
E
erikkaa2026
August 18, 2026 · via Tripadvisor
Car service - good responsible driver and great cars
Organized, good communication from the company. Had helpful, safe driver and able to figure out confusing address information. Great modern cars - clean and with waters. Handled our bags and the car with care. Made sure we could successfully check into hotel before leaving. Responsible! Would use again!
事業者からの返答
Dear Erik,
Thank you for your thoughtful and detailed review. We are delighted that our communication, safe driver, and careful assistance made your arrival easy. Unlike ride-hailing services, we provide well-maintained B-class vehicles or above, clean interiors, fresh air, and carefully selected friendly drivers. We appreciate your trust and look forward to serving you again.
Best wishes,
Trippest Customer Service Team
T
Taisha_D
August 7, 2026 · via Viator
Great experience
My experience started with them confirming my reservations and flight information the day prior. The driver was on time and had my name professionally displayed. The entire experience especially being in China for the first time, was great and made my stress level at a very low. I would use this company again and would strongly recommend themZ
事業者からの返答
Dear Taisha,
Thank you for sharing such a wonderful review of your private arrival transfer from Shanghai Pudong Airport. We are delighted to hear that our confirmation process, timely driver service, and personalized airport welcome helped make your first visit to China comfortable and stress-free. Providing a smooth and reliable experience is always our priority. Thank you for your kind recommendation. We truly appreciate your trust and hope to welcome you back again on your next visit to China very soon.
Best wishes,
Trippest Customer Service Team
S
STEPHANE_B
July 3, 2026 · via Viator
Perfect
Smooth efficient
All well organized, cleaned luxury car
I would recommend to his service
Thank you very much
事業者からの返答
Dear Stephane,
Thank you for your kind review! We're so glad your private arrival transfer from Shanghai Pudong Airport went smoothly and efficiently. It's wonderful to hear that the vehicle was clean and comfortable, and that everything was well organized from start to finish. Our goal is to make your travel experience as seamless as possible, and your recommendation means a lot to us. We look forward to serving you again on your next trip to Shanghai or elsewhere in Asia.
Warm regards,
Trippest Customer Service Team
A
A2698QHrichardm
May 31, 2026 · via Tripadvisor
Use Damon when in Shanghai.
Using DAMON ( +86 186 5268 5201 ) as a driver for our transfer from Pudong International Airport to the city of Shanghai was a masterstroke. His English is more than functional and his communication via the Get Your Guide app was excellent. I highly recommend Damon as your driver for transfers to the airports or cruise ship terminal when visiting Shanghai. Pricing is up front and more than reasonable. Damon offers local knowledge with a friendly, caring nature.
事業者からの返答
Hi Richard,
Thanks a ton for your fantastic review! We’re thrilled to hear that Damon made your transfer from Pudong International Airport a smooth and enjoyable experience. It sounds like his communication and local knowledge really added to your trip!
We appreciate your recommendation and are glad you found the pricing reasonable. If you’re ever back in Shanghai or planning another adventure, we’d love to help you out again!
Safe travels,
Trippest Customer Service Team
A
annacP8527ZZ
May 25, 2026 · via Tripadvisor
Super servcie
The driver was very nice and helpful. We recevie all the necesry info in order to get help in meeting him... we received even a photo with the shild, which was really helpful in a crowded airport. The car was clean and nice. I will defintelly book this service again. :)
事業者からの返答
Dear Anna,
Thank you for your wonderful review of our Private Arrival Transfer from Shanghai Pudong Airport to your hotel! We're delighted to hear that your driver was nice and helpful, and that the information provided made your arrival smoother.
We take pride in ensuring your vehicles are clean and comfortable, and we're glad you found the photo with the sign helpful in the busy airport environment. Additionally, we offer transportation services in all major cities across China, so if you have any future travel needs, please don't hesitate to reach out.
Your satisfaction means a lot to us, and we look forward to welcoming you back for your next trip!
Best regards,
Trippest Customer Service Team
S
Sarah_H
May 20, 2026 · via Viator
Easy pickup and transport experience
Pickup was fine, though the driver spoke no English, which was a bit challenging. Aside from that, we made it safely to our destination without any issues, which was the most important part!
事業者からの返答
Dear Sarah,
Thank you for sharing your experience with our Private Arrival Transfer from Shanghai Pudong Airport to your hotel. We're glad to hear that your pickup was smooth and that you arrived safely.
Our drivers are encouraged to use translation apps to communicate effectively, and we also offer remote assistance via WeChat to ensure a seamless experience for our guests.
If you have any future travel needs or require assistance, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Trippest Customer Service Team
V
Viviana_G
April 24, 2026 · via Viator
Absolute comfort
Pretty nice and fast, we were waiting right where they said the vehicle quite large and comfortable.
事業者からの返答
Estimada Vivi:
¡Gracias por elegir nuestro servicio de traslado privado a su llegada! Nos complace saber que disfrutó de la experiencia y que el vehículo le resultó cómodo. Su satisfacción es nuestra prioridad y agradecemos sus comentarios. ¡Esperamos poder atenderla nuevamente en su próximo viaje!
Saludos cordiales,
Equipo de Atención al Cliente de Trippest