ジェノヴァからポルトフィーノまでの往復の専用送迎サービス
説明
ジェノヴァでの一日の始まりを想像してみてください。そこでは、プロのドライバーが高級車であなたを待っています。荷物を置き、無料のドリンクを提供した後、素晴らしいポルトフィーノへの旅が始まります。調節可能な快適な座席でリラックスしながら、船内のエンターテイメントをお楽しみください。途中、輝く海と絵のように美しい緑の丘のあるリグーリア海岸の素晴らしい景色を眺めることができます。ドライバーは常に礼儀正しく親切で、あらゆる質問に答え、リクエストに応じて停車します。旅行中は電子機器の充電器を利用でき、お好みの音楽やエンターテイメントをお選びいただけます。ポルトフィーノに到着したら、ポルトフィーノを鑑賞し、訪問する時間があります。ドライバーは、ジェノヴァに戻り、事前に設定されたご希望の集合場所までお客様をお待ちしております。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
予定されているピックアップ場所は、フェラーリ広場に隣接するタクシー乗り場です。
旅行者の評価
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
レビュー(2)
I booked my travel two months in advance and paid in full when I booked. The day before we were supposed to have our private driver, the company reached out and said that they were going to have to combine our group of three with a group of four people. This was super upsetting because we paid the premium to have a private driver so that we did not have to share with anyone. We had friends that we had on the ship, and we asked if we could be paired with them because they had also booked the same transport company based off of our recommendation that we gave them while we were on the ship. The company said that they would combine us with their group and we will all be together, but we would each have to be paying the full amount. This was disappointing as we would only have one driver and not be in a private car and the total cost for that vehicle was now double (each family paying for it by the original price $600+$600=$1,200.00). It seemed like they should have given us at least some kind of discount and so we asked if they would be willing to. They said they would not. Then, between 11 PM and midnight the night before we ported for a 9am departure, the company notified us that they had to cancel our reservation entirely and we would have no private transport. They tried to make me feel better by saying that we would be able to get a cab at the cruise port terminal. Thankfully we were able to get a cab the next morning and the cost was half of what we would have spent through this excursion. We did end up saving money in the long run, but I would absolutely not advise anyone to book through this company as they are charging double what they should be, and they canceled with less than 12 hour notice of our excursion.
We are sincerely sorry for the inconvenience and disappointment caused. Unfortunately, an unexpected last-minute operational issue made it impossible for us to provide the scheduled private transfer. We fully understand how frustrating this must have been, especially after booking and paying well in advance. The alternative arrangements we proposed were intended to avoid leaving you without transportation, but we recognise that they did not meet the expectations of the private service you had booked. When the unexpected issue could not be resolved, we informed you as soon as we received final confirmation and suggested taking a taxi from the cruise terminal only to ensure that you would still be able to reach Portofino. We sincerely apologise for the very short notice and for the stress caused. This was an exceptional and unforeseen situation, and it does not reflect the standard of service we aim to provide.
An excellent experience, that does what is says in the description perfectly. Our courteous and kind driver Fabio met us at the port's door and a comfy and modern air conditioned minivan. The driving was smooth and relaxing. The views on the way were our of this world. At Portofino we were dropped off right at the doorsteps of Portofino, literally a 2 minutes walk from the center and the waterfront. We had plenty of time to walk around the amazing tiny village of Portofino and have lunch there. The driver kept on communicating with us regarding the time and place of the pickup, and we returned and were dropped off at our cruiseship's port at exactly the agreed time on the dot. Couldn't be happier with the experience.
